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Re: [PETITION] End the Bureaucracy on Appeals

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Dorados is not online. Dorados
Joined: 26 Jun 2013
Total Posts: 1387
05 Apr 2015 06:57 PM
For far too long have cases of terminations and bans been neglected and abandoned by the ROBLOX moderation.

Laws, such as the 'you can't appeal after 20 days' or the 'you can't appeal more than once' are clear causes of these neglected cases. Not only do these laws cause this, but also the narrow-minded, almost robotic mindset each customer support member has towards the appealer - what good is sending an appeal if it is almost always rejected? Can the victim have no say in this?

I base this petition off of personal experience, my account, macedonianelite, was banned on the 26th of December for 'real life threats', of which was the simple satirical, arcade threat of using a shotgun to kill someone in a clan fort. My appeals were ignored and neglected, though I sent over 10 and have been since now.

I ask ROBLOX to make a set of changes to their appeals system:

1 - Have an infinite timespan by which appeals can be reviewed
2 - Have multiple appeals allowed, as well as proper discussions between the moderator and player
3 - In each moderator's response, there should be validated reasons to why the ban should remain in contrary to the user's say.

Until this bureaucratic system is changed, no one should feel safe about posting anything even remotely offensive, or suffer outrageous consequences. The 'safe environment' ROBLOX attempts to confer onto us by making us not break the rules has backfired, causing us to fear using basic liberties.
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IsorokuYamamoto is not online. IsorokuYamamoto
Joined: 08 Feb 2015
Total Posts: 238
05 Apr 2015 06:59 PM
support.
also a way for us to figure out which email address our roblox was on.

Alt of Palkiajack ~ add 2367 to my post count ~ almost close to being somewhat decent at rcl
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ArchKnight99 is not online. ArchKnight99
Joined: 16 Apr 2009
Total Posts: 1426
05 Apr 2015 07:01 PM
Support my only 2008 alt was terminated because I threatened someone during a war in a game. I appealed so many times and they still didn't un-terminate. I support this so many times.

Have Fun but not too much you never know what might happen.
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Dorados is not online. Dorados
Joined: 26 Jun 2013
Total Posts: 1387
05 Apr 2015 07:04 PM
spread the word people
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Dorados is not online. Dorados
Joined: 26 Jun 2013
Total Posts: 1387
05 Apr 2015 07:06 PM
If ROBLOX is so quick at moderating images, threads and in-game chats, surely they can distribute a small amount of their time to moderate banned images, requested by players to be re-moderated due to a possible mistake?
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Dorados is not online. Dorados
Joined: 26 Jun 2013
Total Posts: 1387
05 Apr 2015 07:10 PM
b
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howitzer22 is not online. howitzer22
Joined: 23 Dec 2012
Total Posts: 12
05 Apr 2015 07:14 PM
i aggree
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Runite is not online. Runite
Joined: 15 Jun 2008
Total Posts: 2891
05 Apr 2015 07:15 PM
I have an even better fix that will solve all the problems with this.

>DON'T GET BANNED IN THE FIRST PLACE

You obviously got directly, or indirectly involved in something you shouldn't have, and got banned.

Either hangout with the right people (i.e. Non-scammers), or learn a bit of self-control(i.e. Don't lash out at people).

Don't say things that can be misinterpreted as threats.

PROBLEM.
SOLVED.
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luffyman50 is not online. luffyman50
Joined: 20 Feb 2012
Total Posts: 38602
05 Apr 2015 07:16 PM
[ Content Deleted ]
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Cyberlegodog123 is not online. Cyberlegodog123
Joined: 27 Mar 2011
Total Posts: 5494
05 Apr 2015 07:17 PM
Support
but there should be a limit on how many appeals you can file
otherwise butthurt children would just do it all the time.
But, mainly,
support.
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Dorados is not online. Dorados
Joined: 26 Jun 2013
Total Posts: 1387
05 Apr 2015 07:18 PM
@Runite

So if I say

'lol going to rcl you to death'

Its permissible by termination?

Fair enough, some things should be punished for, but the harshness of such minor things with little relativity to actual harm is part of the bureaucracy this thread is aimed against.

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Cyberlegodog123 is not online. Cyberlegodog123
Joined: 27 Mar 2011
Total Posts: 5494
05 Apr 2015 07:18 PM
"Don't say things that can be misinterpreted as threats."
Ok, excuse me while I alert roblox to ban 3 Quarters of its users.
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1steverrock is not online. 1steverrock
Joined: 16 Jan 2012
Total Posts: 1101
05 Apr 2015 07:18 PM
support
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immaploxu is not online. immaploxu
Joined: 30 Apr 2012
Total Posts: 4618
05 Apr 2015 07:19 PM
@runite
asskisser
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Dorados is not online. Dorados
Joined: 26 Jun 2013
Total Posts: 1387
05 Apr 2015 07:19 PM
And these type of things happen sooo often. People have gotten banned for ridiculous things and are then unable to appeal further, due to the appeal laws. Its not a matter of 'ANTICIPATE IN CASE YOU SAY SOMETHING REMOTELY OFFENSIVE', its a matter of poor ROBLOX organisation.
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Runite is not online. Runite
Joined: 15 Jun 2008
Total Posts: 2891
05 Apr 2015 07:23 PM
You guys are sharing this game with people under the age of 13

Act like they are your younger sibling, and your parents are watching.

It's called acting like a civilized human being.

You'll realize how important this is when you get older kids
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TheOneAndOnlyRalph is not online. TheOneAndOnlyRalph
Joined: 28 Oct 2012
Total Posts: 9438
05 Apr 2015 07:23 PM
>implying that everyone who is terminated is a victim
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Exirt is not online. Exirt
Joined: 07 Oct 2010
Total Posts: 4580
05 Apr 2015 07:24 PM
Support


Appealed for my account that got terminated by a hacker (no they did not pg me and I did not fall for a scam). Nothing happened. They didn't care.
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Cyberlegodog123 is not online. Cyberlegodog123
Joined: 27 Mar 2011
Total Posts: 5494
05 Apr 2015 07:25 PM
@runite
"You'll realize how important this is when you get older kids"
Your main group is a clan and you have "Welcome to my profile" as your first game.
Don't act like you are more mature than us.
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Dorados is not online. Dorados
Joined: 26 Jun 2013
Total Posts: 1387
05 Apr 2015 07:26 PM
@runite

Young children aren't affected by the acronymed curse words ROBLOX uses on its twitch and the excessive gore and connotations to murder many games have.

But if you make one reference on a 13+ forum site, of which holds no accountability to the implication ROBLOX takes up from it, you will be terminated. Surely, there would've been some errored choices the moderation team would've made, but I guess they'll remain unfair, because of the system I have stated above.
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Dorados is not online. Dorados
Joined: 26 Jun 2013
Total Posts: 1387
05 Apr 2015 07:27 PM
@theonlyralph

>implying that because some have made one ambiguous offense, they are permissible by termination
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Runite is not online. Runite
Joined: 15 Jun 2008
Total Posts: 2891
05 Apr 2015 07:34 PM
You can argue all you want

You know I'm right, and your arguments are pointless to that fact.

"Young children aren't affected by the acronymed curse words ROBLOX uses on its twitch and the excessive gore and connotations to murder many games have."

>Plenty of evidence in studies on age progression through different environments to prove that is 100% wrong

"But if you make one reference on a 13+ forum site, of which holds no accountability to the implication ROBLOX takes up from it, you will be terminated."

>This is to help loosen the load moderators have of determining whether an outside content is acceptable to minors.

"Surely, there would've been some errored choices the moderation team would've made, but I guess they'll remain unfair, because of the system I have stated above."

>Moderators are people too, and have to go home to their families on-time in the evening. Do you think that have enough time to actually deal with people who have already had repeated offences, and are trying to get an appeal to something they did?
They imply based on your record, usually, whether or not to ban or terminate you.

Any more?
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Runite is not online. Runite
Joined: 15 Jun 2008
Total Posts: 2891
05 Apr 2015 07:36 PM
Its simple, so post, say, or act in any way that may pose an offense or misinterpretation to someone else.

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Exirt is not online. Exirt
Joined: 07 Oct 2010
Total Posts: 4580
05 Apr 2015 07:36 PM
@runite


Although my account has been hacked, I do fully agree with you on everything.

(idc about the other account that much, i'm happy with this.)

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Runite is not online. Runite
Joined: 15 Jun 2008
Total Posts: 2891
05 Apr 2015 07:37 PM
Going on 7 years without a single ban.
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