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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: So me and my friends are under attack by a hacker

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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 02:43 AM
http://www.roblox.com/User.aspx?id=82242798

This person has been following us for 4 months now and now he's been able to take my friends account (Mabaleen246) - with a verified email still attached to that account I can't reclaim it

He's sent death threats, said he's going to go to her in real life next month (He got her IP and put it on the forums)
Posted pictures of her on the forums
You can kind of see how obsessive he is on his profile (He's got a crush and he can't handle the rejection)

He's made about 20 - 30 facebook accounts spamming both of us
And he's leaking my online personal details on alt accounts he creates quickly

And funny enough, my login details changed this morning, like it did with Mabaleen246

My friend won't call the police on him either and moderators are only terminating the alt accounts he sends my way.
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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 02:47 AM
Not to mention that my friends siblings login details got changed the same day as her account too and I still have the email attached to the account, however when I do a reset email it doesn't send

http://prntscr.com/6x57vw
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InstantTacos is online. InstantTacos
Joined: 03 Feb 2013
Total Posts: 13500
23 Apr 2015 02:47 AM
That's actually a a serious case of cyberbullying, and harrasment.



- ᴛᴀᴄᴏᴅɪʟᴇ || ᴀ ʀᴇᴄᴏᴠᴇʀɪɴɢ ᴛᴀᴄᴏ ᴀᴅᴅɪᴄᴛ
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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 02:50 AM
I've been talking to Slingshotjunkie and he's only able to terminate the alt accounts he makes

However his main account where he's following us around is still there

https://www.youtube.com/watch?v=6hWD9fcDC9w
https://www.youtube.com/watch?v=LLrbnpu1sR0

Just some video evidence of what he's like, also he's an exploiter who kicks me from games whenever I'm with her

https://www.youtube.com/watch?v=h9xQxHKUdTo
^ Following me around trade hang out, not leaving me alone and saying personal information
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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 02:54 AM
Willing to get the Skype chatlogs he's sent us also where he said

"Mabaleen is my property and I'll decide when she dies with a iron rod" and stuff like that if said proof is required.
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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 02:58 AM
Messaged ROBLOX support email about 5 times about the same topic but they just sell us to use the "report system" every time which is what I'm doing to no avail
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InstantTacos is online. InstantTacos
Joined: 03 Feb 2013
Total Posts: 13500
23 Apr 2015 03:07 AM
that first vid was like watching a dramatic movie


- ᴛᴀᴄᴏᴅɪʟᴇ || ᴀ ʀᴇᴄᴏᴠᴇʀɪɴɢ ᴛᴀᴄᴏ ᴀᴅᴅɪᴄᴛ
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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 03:08 AM
True :(
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P0Ptartfudge is not online. P0Ptartfudge
Joined: 13 Nov 2011
Total Posts: 19577
23 Apr 2015 03:10 AM
I suggest you use a VPN for the time being.

If you can, contact a ROBLOX moderator off the forums or in a private message.
They might be able to help, and if they don't more than likely you're going to have to deal with the issue itself.

If you can't get a response, simply ask a moderator to change your name (not buying it for 1k robux since searching your old username will bring up your new username) and state that you have a clear and legitimate reason to change it - it might help you and your friend if you do so.

Other than that, if the "hacker" actually shows up to your doorstep or sends something to your house, contact your local police (depending on where they live) about this issue even though this is just a game.

More than likely the "hacker" got your IP address from a free-domain website.

Stay under the radar.
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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 03:14 AM
@P0p

The problem is he already knows all of my accounts and my friends and whenever I try to move (Like I did with Pyrophobiac to Pyromethius) he found it was me again
It's gone to the point where I have to move accounts to get away from this guy and he's still managing to find me and now even taking acconuts

I've talked to Sling through the message system but again he's only able to terminate the alt accounts he makes based around what he harasses us on are alts there's no direct proof to him doing anything apart from how creepy his profile is and him running around trade hang out in that video

:I
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P0Ptartfudge is not online. P0Ptartfudge
Joined: 13 Nov 2011
Total Posts: 19577
23 Apr 2015 03:14 AM
More than likely this is a elaborate troll.

The pass resets are something I cannot explain since it's a little foreign to me.

I really doubt a kid/teenager could get into a million dollar database and decrypting your info that was heavily encrypted.

Read this if you want to be hack-proof:

http://blog.roblox.com/2012/11/be-hack-proof-tips-to-keep-your-account-secure/
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P0Ptartfudge is not online. P0Ptartfudge
Joined: 13 Nov 2011
Total Posts: 19577
23 Apr 2015 03:15 AM
When you sign up an account your IP is associated with it in case an administrator needs to IP ban you.

"He" probably was able to find ROBLOX accounts associated with the IP and found your accounts.

Try using a proxy/VPN. There's a few free ones on Google Chrome.

I suggest CyberGhost or SurfEasy.
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InstantTacos is online. InstantTacos
Joined: 03 Feb 2013
Total Posts: 13500
23 Apr 2015 03:17 AM
To stop the following, can't you just turn your settings to only friends can follow, PM etc.


- ᴛᴀᴄᴏᴅɪʟᴇ || ᴀ ʀᴇᴄᴏᴠᴇʀɪɴɢ ᴛᴀᴄᴏ ᴀᴅᴅɪᴄᴛ
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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 03:18 AM
Pop
He's a famous hacker around C&G and LMAD, he goes to places and blows them up to this day for entertainment

All I'm saying is don't you find it a little strange that she loses her account right after he says this?

http://prntscr.com/6x5fge
You can see in his context he knows
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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 03:19 AM
@Instant

All of us set our follow settings onto friends and then he can still follow us some how

@P0p

I've got one up right now
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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 03:21 AM
If anyone could send this link to a moderator who works with this stuff also that'd be great
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P0Ptartfudge is not online. P0Ptartfudge
Joined: 13 Nov 2011
Total Posts: 19577
23 Apr 2015 03:21 AM
"He's a famous hacker around C&G and LMAD, he goes to places and blows them up to this day for entertainment "

There's a difference - a huge one - between hacking and exploiting.

The "exploiter" probably got their exploits off V3rm. I doubt they really wrote their own opcode.

The "hacker" must've gave you a keylogger to get into your account (or your friend's; I'm really confused) since your Skype settings were to automatically download files.

I suggest running a virus scan since your pc might be infected with a RAT or keylogger.

(try using malwarebytes)
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InstantTacos is online. InstantTacos
Joined: 03 Feb 2013
Total Posts: 13500
23 Apr 2015 03:23 AM
yea, you guys prob got KL'd thats probably how he still has access to your stuff everytime


- ᴛᴀᴄᴏᴅɪʟᴇ || ᴀ ʀᴇᴄᴏᴠᴇʀɪɴɢ ᴛᴀᴄᴏ ᴀᴅᴅɪᴄᴛ
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P0Ptartfudge is not online. P0Ptartfudge
Joined: 13 Nov 2011
Total Posts: 19577
23 Apr 2015 03:25 AM
"yea, you guys prob got KL'd thats probably how he still has access to your stuff everytime"

If the "hacker" can find new accounts OP probably has a RAT since RATs basically control your laptop remotely and watch every single move you make.
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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 03:26 AM
My Skype settings don't allow auto downloads and I don't goto fishy links however I'm more curious to how > he know her settings were on auto downloads when it's a new account we had to make to get away from him <

I've cleared my history and ran CC cleaner and stuff but not sure how to get rid off it

But I've got school now so I'll be back in a couple of hours
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P0Ptartfudge is not online. P0Ptartfudge
Joined: 13 Nov 2011
Total Posts: 19577
23 Apr 2015 03:29 AM
"he know her settings were on auto downloads when it's a new account we had to make to get away from him"

He probably sent a KL before that and was able to get into the account and checked the settings. C'mon, this ain't rocket science.

For now I suggest you use a different device to play roblox since your PC might be infected with a virus that they gave you.
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Pyrophobiac is not online. Pyrophobiac
Joined: 13 Apr 2015
Total Posts: 978
23 Apr 2015 08:33 AM
I don't have any other devices and I certainly didn't download anything

Suggest something that cleans all files? e.e
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