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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX doesn't work on Windows 8.1 anymore

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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 02:18 PM
I asked pretty much anyone who had it, and they have the same problem as me where literally it says the game is shut down when you join any game no matter what search browser you're using. I just saw a thread that had an issue with ROBLOX and Window's 8, it was posted one year ago. I'm really not surprised to see another problem that is including Windows 8 in it again. This problem has been up since yesterday at 8:00 PM, and they're saying that it's our computers and our internet connections. Well then if that's the case, why would all Windows 8 users just suddenly have this problem? Exactly, makes no sense right? I haven't seen a single moderator on here trouble shooting to see what is actually the problem. We can just conclude for now that ROBLOX won't be working for Window's 8 until about Monday.
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DomoMojo is not online. DomoMojo
Joined: 27 Jun 2014
Total Posts: 7579
10 Apr 2015 02:23 PM
I dont have the problem but I do have 8.1
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 02:34 PM
What type of computer do you have?
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shrauger is not online. shrauger
Joined: 08 Nov 2011
Total Posts: 10573
10 Apr 2015 02:36 PM
XDDDDDDDDDDDDDDDDDDDDDDDDDDDD SUCKS 4 U!!!!

anyway I got the same problem. I'm still trying to figure out how to uninstall and reinstall roblox.
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 02:40 PM
That doesn't work, believe me I've tried that about ten times.
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WhiteDahlia is not online. WhiteDahlia
Joined: 20 Oct 2014
Total Posts: 58
10 Apr 2015 02:42 PM
@shruager go into your file explorer, at the top, you can see ''uninstall programs'' click that, wait for your list to load, and see roblox, then double click it and it'll prompt you the uninstall options.

or you could just go to your search bar and type control panel, and uninstall/change programs, and do what i just told you
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CyberGemios1226 is not online. CyberGemios1226
Joined: 07 May 2011
Total Posts: 2184
10 Apr 2015 02:45 PM
For some reason I can't see ROBLOX player on Programs and features. And then when I go on a browser and play a game it thinks I still have the ROBLOX player or something.
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 02:48 PM
Delete its temp file then. And I still need help on this, moderators come on step up to the plate and help us.
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 02:50 PM
+1, this effecting a lot of users. Most of them don't even know where to go to get help.
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ltachiMontage is not online. ltachiMontage
Joined: 22 Apr 2011
Total Posts: 1070
10 Apr 2015 02:51 PM
Ya, I'm having troubles joining a game. I click play it says it's updating for a very long time.
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 02:51 PM
+2
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 02:53 PM
+3, well it's Friday so they won't be working on it until Monday.
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AppleGuy229 is not online. AppleGuy229
Joined: 02 Nov 2013
Total Posts: 52
10 Apr 2015 02:55 PM
I wonder if this is the same problem for Mac users... But anyways this really sucks, and I don't want to quit ROBLOX because I've come to far to lose everything.
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liliangirl34 is not online. liliangirl34
Joined: 27 Jan 2011
Total Posts: 946
10 Apr 2015 02:58 PM
I have a problem opening roblox on my computer as well..
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 03:00 PM
It's not the problem with not being able to open it, the problem is the game shutting down instantly for me when I join any game.
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 03:03 PM
+4
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 03:09 PM
+5
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 03:13 PM
+6
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OminousStorm is not online. OminousStorm
Joined: 08 Feb 2013
Total Posts: 668
10 Apr 2015 03:16 PM
Doesnt work for me either, Lol, worked last night though.



OminousStorm, EXTINCT [V] Destroyer
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 03:32 PM
I know, it started yesterday night.
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Parixity is not online. Parixity
Joined: 26 Dec 2012
Total Posts: 611
10 Apr 2015 04:19 PM
Mac users slightly have the same problem, but they can get into a game (considering I use a mac).

You have to re-instal a different version of ROBLOX, it'll link you once you enter a game, then it asks you something like this; /BCEcKck.png
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obiwan9876 is not online. obiwan9876
Joined: 28 Sep 2009
Total Posts: 6637
10 Apr 2015 04:19 PM
Get Internet Explorer up,

- log in to ROBLOX
- Go to a game
- Should work.


- /VXKVOm9 "History will record with the greatest astonishment that those who had the most to lose did the least to prevent its happening" - Ronald Reagan
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
10 Apr 2015 04:20 PM
I know Par, I own a mac book and tried using it instead of my Windows computer thinking that it would allow me to play. But the same problem you have occurred.
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Sinistrad is not online. Sinistrad
Joined: 02 Jan 2012
Total Posts: 4773
10 Apr 2015 04:21 PM
CURSE U MAC!11
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KorSplosion is not online. KorSplosion
Joined: 19 Jun 2012
Total Posts: 4
10 Apr 2015 04:23 PM
Just got TBC and cant pay roblox [Content Deleted]
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