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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: App Launch Malfunction

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rhyj is not online. rhyj
Joined: 25 Jun 2009
Total Posts: 691
09 Apr 2015 07:11 PM
When launching a place from the browser, ROBLOX brings up the place in the app. Unfortunately this hasn't been working recently with quite a few places. Even some of my own places aren't being launched through the mobile app. An error message appears when this happens and brings me to the ROBLOX Mobile home screen. Could this have to do with an outdated place? I'm using an LG G3 which is a fairly new phone and I'm certain that my model isn't the problem?
What is the diagnosis for this issue?


Please don't spam in the comments.
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treyoo is not online. treyoo
Joined: 22 May 2011
Total Posts: 142
09 Apr 2015 07:21 PM
Hello, this is an automatic message. If you want more info how you can fix this.
1. Skype
2.Gmail
3. N/A
We do not hack don't be scared we are here to help you.
Robloxhelp

skype: Treyalt
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rhyj is not online. rhyj
Joined: 25 Jun 2009
Total Posts: 691
09 Apr 2015 07:27 PM
The above response is slightly concerning. 🐲
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treyoo is not online. treyoo
Joined: 22 May 2011
Total Posts: 142
09 Apr 2015 07:41 PM
Dont worry we are safe free dont feel about us hacking we swear our lifes.
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Hearings is not online. Hearings
Joined: 24 Feb 2015
Total Posts: 4353
09 Apr 2015 07:55 PM
Tre, that is totally not true. You can help people over the forums, you don't have to do it over there. I suggest no one do this, and my apologizes if you are actually trying to help people, but this is just a note of precaution for people.
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TobotRobot is not online. TobotRobot
Forum Moderator
Joined: 11 Sep 2011
Total Posts: 615
09 Apr 2015 08:05 PM
Hmm. Not sure if we have an LG G3 here in the office.

Can you tell me what version of Android you're running?
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rhyj is not online. rhyj
Joined: 25 Jun 2009
Total Posts: 691
09 Apr 2015 08:46 PM
I'm currently running on Android version 4.4.2.
Will this help any?
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rhyj is not online. rhyj
Joined: 25 Jun 2009
Total Posts: 691
10 Apr 2015 07:11 AM
Bump.
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rhyj is not online. rhyj
Joined: 25 Jun 2009
Total Posts: 691
12 Apr 2015 08:15 AM
The last three updates have shown no fix so far to the launch problem.
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