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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX Error

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joshisbananas is not online. joshisbananas
Joined: 01 Oct 2011
Total Posts: 6
02 Apr 2015 11:08 AM
It constantly says, "ROBLOX is Updating. Please Wait." Can someone help me so I know what to do to get rid of this bug?
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sportakus2 is not online. sportakus2
Joined: 20 Aug 2009
Total Posts: 16321
02 Apr 2015 11:11 AM
Windows manager - process - shutdown any roblox process you see
Make sure to close "joining server" window in page to prevent opening roblox launcher again.

Check,refresh page,start and repeat if it does it again.


Roxas: "This could have been the other way around, but it really has to be you." - Kingdom Hearts 2
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ConectionPoints is not online. ConectionPoints
Joined: 21 Jan 2015
Total Posts: 500
02 Apr 2015 11:15 AM
@sportakus2 that's inaccurate, try this.

The infinite "ROBLOX is updating. Please wait..." loop is typically something that happens when ROBLOX didn't install properly. To fix this, please see the following help article on reinstalling ROBLOX.

How do I Re-install the ROBLOX software? - https://en.help.roblox.com/hc/en-us/articles/203312910-How-do-I-Re-install-the-ROBLOX-software-

Should issues persist, make sure to read through our other FAQs on the Technical Issues page. Should the problems continue or none of the FAQs address your issue, please contact Customer Service at info@roblox.com. Be sure to provide username, summary of the issue, attempted resolutions, and system information.
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sportakus2 is not online. sportakus2
Joined: 20 Aug 2009
Total Posts: 16321
02 Apr 2015 11:18 AM
@Conection

I dont know because I am having this problem every time,even when in past I tried use the help link you provided.

I re-installed properly,but still having problem.


Roxas: "This could have been the other way around, but it really has to be you." - Kingdom Hearts 2
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ConectionPoints is not online. ConectionPoints
Joined: 21 Jan 2015
Total Posts: 500
02 Apr 2015 11:21 AM
Uninstall ROBLOX --> Restart computer --> Download ROBLOX
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sportakus2 is not online. sportakus2
Joined: 20 Aug 2009
Total Posts: 16321
02 Apr 2015 11:22 AM
@Connection

Already did it in past.


Roxas: "This could have been the other way around, but it really has to be you." - Kingdom Hearts 2
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ConectionPoints is not online. ConectionPoints
Joined: 21 Jan 2015
Total Posts: 500
02 Apr 2015 11:25 AM
Try deleting the file.

Right click ROBLOX Player icon --> Properties --> Shortcuts --> Open file location --> Delete entire folder --> Restart computer --> Reinstall ROBLOX
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sportakus2 is not online. sportakus2
Joined: 20 Aug 2009
Total Posts: 16321
02 Apr 2015 11:26 AM
@Conection

I will try this in future,since I dont have much time to restart,reinstall it back,because I need sleep in some minutes.

Thanks for tips.


Roxas: "This could have been the other way around, but it really has to be you." - Kingdom Hearts 2
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