generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

Re:

Previous Thread :: Next Thread 
Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
31 Mar 2015 04:28 PM
Roblox has been crashing on launch for a while, displaying the "This game has shutdown" error. It happens in every game and is a new issue that started a week or two ago.

Specs:
Windows 10 (it's been compatible with Roblox since I started using it, by the way)
AMD Athlon II X3 (3.2GHz)
8GB RAM
Nvidia GT 630

I've tried reinstallation, fresh reinstallation, and restart/reinstallation.
Report Abuse
TobotRobot is not online. TobotRobot
Forum Moderator
Joined: 11 Sep 2011
Total Posts: 615
31 Mar 2015 05:19 PM
Hey Z,

I know I had a user contact me with a similar problem. His solution was to downgrade Win10 to an earlier version:

"However, I managed to fix it once I downgraded my version of Windows from Windows 10 Technical Preview Build 10041 to Build 9926. It might have something to do with the new version of Windows 10 (Build 10041) that caused the issue so I would look into that.

Otherwise, it is working on any build of Windows 10 lower than 100XX."

I've let the client QA team know about the issue. No update on when it will be fixed though.
Report Abuse
Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
01 Apr 2015 01:26 PM
It's working again with Build 10049.
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image