ziricks
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| Joined: 14 Jan 2011 |
| Total Posts: 784 |
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| 26 Mar 2015 09:32 PM |
I keep trying to call them yet they hang up once I reach them. I have waited two days for an email that is supposed to take only 24 hours. And they decline my Visa Gift card when I have enough funds. ROBLOX PLEASE HELP ME |
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Dracotite
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| Joined: 17 Feb 2011 |
| Total Posts: 14907 |
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| 26 Mar 2015 09:33 PM |
what idiot told you emails take 24 hours? it takes a couple days for a response |
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ziricks
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| Joined: 14 Jan 2011 |
| Total Posts: 784 |
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| 26 Mar 2015 09:34 PM |
The Roblox ticket " Responses are typically received within 24 hours." Get rekt kid. |
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Dracotite
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| Joined: 17 Feb 2011 |
| Total Posts: 14907 |
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| 26 Mar 2015 09:36 PM |
Exactly "Responses are typically received within 24 hours." "received" Get rekt kid. |
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| 26 Mar 2015 09:36 PM |
"Get rekt" -> "kid."
Definitely screaming mature there.
Besides, insulting someone that was trying to help you isn't going to win you any bonus points.
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VampGirI
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| Joined: 25 Jan 2012 |
| Total Posts: 3967 |
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| 26 Mar 2015 09:37 PM |
| I only use PayPal. Maybe you could add that visa onto a PayPal account and pay like that. The system rejects prepaid cards and gift cards directly for reasons I have no idea. |
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| 26 Mar 2015 09:38 PM |
Don't even bother posting when they haven't replied within the first 2 or 3 days. Give them a bit to respond, and if nothing happens, contact an online admin. They don't always have time to reply to every single e-mail they get, since they get a lot.
~the pepperpwnipizza,is the pizza, for you n' me |
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ziricks
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| Joined: 14 Jan 2011 |
| Total Posts: 784 |
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| 26 Mar 2015 09:39 PM |
| When others try to put the word "Idiot" in my direction I honestly do not care for them. |
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ziricks
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| Joined: 14 Jan 2011 |
| Total Posts: 784 |
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| 26 Mar 2015 09:39 PM |
| I can't even call their number, They won't help me. |
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| 26 Mar 2015 09:40 PM |
Autually when I emailed them they said to wait 48 - 72 Hours
I am Snake from Metal Gear Solid.. |
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| 26 Mar 2015 09:40 PM |
If you want people to help you, its probably better not to insult them :)
~the pepperpwnipizza,is the pizza, for you n' me |
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| 26 Mar 2015 09:43 PM |
Except he never called you an idiot.
Good job. |
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ProStacks
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| Joined: 02 Apr 2009 |
| Total Posts: 4736 |
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| 26 Mar 2015 09:52 PM |
Be patient, goodness. What is there, like 20-30 of customer support agents and a ton of people emailing them a day? And they probably also have to deal with spam messages from the immature side of ROBLOX. Just give them time.
Also |
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ProStacks
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| Joined: 02 Apr 2009 |
| Total Posts: 4736 |
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| 26 Mar 2015 09:52 PM |
| Scratch that "also", sorry. |
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