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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I need help with info@roblox.com [URGENT!]

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xLeSeany is not online. xLeSeany
Joined: 13 Sep 2010
Total Posts: 1535
25 Mar 2015 10:44 AM
Ok, so I really, and I mean really need to hurry up and get 60,000 worth of RAP back from this person who used a java script to force trade with me. I e-mailed roblox three times today but every time I wasn't given the automatic reply, so that makes me think they haven't got the message! Is this just a bug, or is it normal, will I be replied to quick before the hacker sells my items?
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ZETIAX is not online. ZETIAX
Joined: 02 Dec 2013
Total Posts: 421
25 Mar 2015 11:36 AM
lol its normal... and i have had the same thing o-O force trade? huh ima check my trades thing


https://www.youtube.com/watch?v=jluxqXp8J18
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SilentPaw is not online. SilentPaw
Joined: 05 Jun 2010
Total Posts: 442
25 Mar 2015 11:41 AM
You will get an automatic response informing you that they have rrecieved your message.
They will respond typically within 48 hours.

Please be patient.
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prismxtic is not online. prismxtic
Joined: 29 Aug 2012
Total Posts: 22
25 Mar 2015 04:39 PM
wait to get scammed like that don't you have to paste it yourself xd.
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xLeSeany is not online. xLeSeany
Joined: 13 Sep 2010
Total Posts: 1535
26 Mar 2015 12:17 PM
What a surprise, still no reply
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SilentPaw is not online. SilentPaw
Joined: 05 Jun 2010
Total Posts: 442
26 Mar 2015 01:54 PM
Please allow up to 48 hours. If there is no response then, please wait another 72 hours.

"
Thank you for contacting ROBLOX Support. Your ticket is #######

We strive to respond to all emails as soon as possible. Responses are typically received within 24 hours. In the meantime, please check out our Help pages (https://en.help.roblox.com/) if you haven't already, as the answer you're looking for may already be waiting for you.
"
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xLeSeany is not online. xLeSeany
Joined: 13 Sep 2010
Total Posts: 1535
26 Mar 2015 02:34 PM
you aren't an admin...
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internetXtreme is not online. internetXtreme
Joined: 11 Oct 2011
Total Posts: 18
26 Mar 2015 04:28 PM
He didn't say he was an admin, he's trying to help by quoting the initial ROBLOX response in the event that they don't help within the first given time period. If you want help you shouldn't be rude.
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SilentPaw is not online. SilentPaw
Joined: 05 Jun 2010
Total Posts: 442
26 Mar 2015 06:34 PM
I understand your concern for this issue to be resolved quickly. However, as internetXtreme poinnted out, I am not staff, nor did I claim to be.


All I can suggest, keep waiting, and they will respond to you when they get through their backlock of emails and trouble tickets.

I hope it is resolved quickly for you.
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xLeSeany is not online. xLeSeany
Joined: 13 Sep 2010
Total Posts: 1535
28 Mar 2015 03:24 PM
Meh.. I give up. I guess the bad guys always win in reality.
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moded is not online. moded
Joined: 16 May 2009
Total Posts: 1575
28 Mar 2015 04:44 PM
So you are telling that you executed some javascript code what made it you forcetrade w/ the person?

If so, there's a message in the console where you execute javascript saying "STOP". If a person tells you to execute any piece of javascript code in your console. Don't do it. It applies to all of the websites.
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xLeSeany is not online. xLeSeany
Joined: 13 Sep 2010
Total Posts: 1535
29 Mar 2015 04:07 AM
I don't have that stop message... I just checked and nothing..
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xLeSeany is not online. xLeSeany
Joined: 13 Sep 2010
Total Posts: 1535
02 Apr 2015 01:42 AM
I got all my stuff back :^)
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