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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: An unexpected error has occured and ROBLOX needs to quit.

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kodakoda12 is not online. kodakoda12
Joined: 30 Nov 2012
Total Posts: 4
19 Mar 2015 12:31 PM
Can someone plz help me this has been a issue since october last year and im sick of it! please someone help me I mess working on my game it says some An unexpected error has occured and ROBLOX needs to quit. We're sorry! someone help me out!
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Xrayten is not online. Xrayten
Joined: 04 Mar 2010
Total Posts: 90
19 Mar 2015 12:40 PM
Alright, so here are the steps I took.

I downloaded iObit Uninstaller and force-uninstalled ROBLOX and all it's files.

I then restarted my PC and re-downloaded ROBLOX.

I had this issue for several of days and this was the fix.

--I understand how bad the struggle is.

Cheers, Xrayten.
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durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
19 Mar 2015 01:00 PM
@above just stop recommending bloatware
there is absolutely no need for this iobit junk


mv /home/siggy /dev/null
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Xrayten is not online. Xrayten
Joined: 04 Mar 2010
Total Posts: 90
19 Mar 2015 01:45 PM
He can't uninstall ROBLOX.

Learn the details, before making assumptions.

It won't allow ROBLOX to uninstall through the manual settings without the error message popping up.
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6yoshi123 is not online. 6yoshi123
Joined: 21 Sep 2013
Total Posts: 3163
19 Mar 2015 01:50 PM
Just reset your computer...
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Xrayten is not online. Xrayten
Joined: 04 Mar 2010
Total Posts: 90
19 Mar 2015 02:18 PM
That takes an unneeded about of time depending on what system you're on.
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jasonfish4 is not online. jasonfish4
Joined: 08 Jun 2011
Total Posts: 3902
19 Mar 2015 02:51 PM
@Xrayten, you're wrong. He's talking about the ROBLOX client/studio erroring.
"An unexpected error has occured and ROBLOX needs to quit."
That's a ROBLOX error in the application, not an uninstallation error.

@OP/kodakoda12
Have you tried looking in your log folder for the log file that gets created when it errors? \Roblox\logs? Sort the folder by date modified and you'll see the latest log text file. It might show the error inside of it.
Is this crash specific to one place?
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durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
19 Mar 2015 05:13 PM
@xray
you're one funny little ad bot,aren't you?


mv /home/siggy /dev/null
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Xrayten is not online. Xrayten
Joined: 04 Mar 2010
Total Posts: 90
19 Mar 2015 06:28 PM
Considering I made a forum post, 2 hours prior to his having the same problem, I'd expect to know the resolution.

I got the same error-message and used that method.
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6yoshi123 is not online. 6yoshi123
Joined: 21 Sep 2013
Total Posts: 3163
19 Mar 2015 06:48 PM
Reset your computer...
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Xrayten is not online. Xrayten
Joined: 04 Mar 2010
Total Posts: 90
21 Mar 2015 11:01 AM
@Jason, that's incorrect.

Since the file is missing it does not allow ROBLOX to uninstall, nor' install without taking emergency erasing precautions.

I experienced this error myself, so I know how to adjust it myself.

Unfortunately, the man decides to be ignorant and abandon his forum.

And do you know the application removal is involved in the deinstallation and that can't be performed with missing files, due to the circumstance the uninstalling progression goes void.
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65LegoZiller65 is not online. 65LegoZiller65
Joined: 07 Apr 2010
Total Posts: 819
21 Mar 2015 11:03 AM
@koda, you don't need to play Roblox. Someone should knock you out back to china
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durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
21 Mar 2015 11:16 AM
@xray who the hell tells someone as experienced in IT and roblox as the OWNER OF RED VICE what is correct and what isn't?
seriously,gtfo.


mv /home/siggy /dev/null
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