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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: @mods "Transaction delayed"

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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
07 Mar 2015 08:26 AM
I purchased 3 months of builders club from the roblox mobile app and it has been almost 24 hours now and I still see this message. "Your transaction is delayed. We are still processing your transaction. It may take some more time." I have bought BC from mobile before and it worked fine. Can you help me?
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iSparkedy is not online. iSparkedy
Joined: 06 Apr 2014
Total Posts: 424
07 Mar 2015 08:27 AM
If it is jailbroken, the purchase will not work.
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XxawhangjiaxX is not online. XxawhangjiaxX
Joined: 29 Sep 2014
Total Posts: 21553
07 Mar 2015 08:28 AM
Search
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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
07 Mar 2015 08:28 AM
why? and if so I would like my money back because I spent 15.99 on that
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durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
07 Mar 2015 08:28 AM
"If it is jailbroken, the purchase will not work."
100 dollars says you can't explain why.


mv /home/siggy /dev/null
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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
07 Mar 2015 08:30 AM
It IS jailbroken but that has NOTHING to do with me purchasing a builders club subscription with my money.
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durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
07 Mar 2015 08:31 AM
yeah i know.


mv /home/siggy /dev/null
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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
07 Mar 2015 08:33 AM
well I hope to get refunded/granted bc because roblox cant just take my 15.99 and not give me what I paid for
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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
07 Mar 2015 08:34 AM
wow the mods moved it to help and support without even replying to the thread
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durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
07 Mar 2015 08:35 AM
they do that to every thread,don't feel special about it


mv /home/siggy /dev/null
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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
07 Mar 2015 08:38 AM
well I don't know why they can't look at this instead of moving it. I will try to get in contact with admins from twitter while I wait
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jjj344 is not online. jjj344
Joined: 19 Dec 2010
Total Posts: 12709
07 Mar 2015 08:42 AM
Oh shoot, I thought this was ATR but I like this forum.


NATO MR/HR - https://twitter.com/JoshBrayKC
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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
07 Mar 2015 08:43 AM
mods can you please assist me here
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DataStore is not online. DataStore
Joined: 07 Feb 2012
Total Posts: 8540
07 Mar 2015 08:46 AM
The most any moderator will be able to say is that if you have any billing queries you should reach out to info@roblox.com. Those who inhabit the forums will not be able to help you in any other way.
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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
07 Mar 2015 08:47 AM
I tried sending to info@roblox and didnt get an e-mail saying that the thing went through or whatever
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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
07 Mar 2015 09:04 AM
...
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Atlacoya is not online. Atlacoya
Joined: 20 Feb 2011
Total Posts: 2066
07 Mar 2015 09:10 AM
If the transaction is delayed, then it should not take money from your account until it goes through. If it has, and you are sure of that, I would recommend emailing support@roblox.com and explaining this problem to them.
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ScripterTony is not online. ScripterTony
Joined: 26 Nov 2012
Total Posts: 5257
07 Mar 2015 10:50 AM
Looks like you have OBC right now to me.
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HiTrustMe123 is not online. HiTrustMe123
Joined: 12 Aug 2011
Total Posts: 1448
07 Mar 2015 10:55 AM
You have OBC why downgrade and get BC?
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Atlacoya is not online. Atlacoya
Joined: 20 Feb 2011
Total Posts: 2066
07 Mar 2015 11:02 AM
I think he was just referring to OBC generally as BC.
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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
07 Mar 2015 11:20 AM
No I bought 3 months of builders club to extend to the membership I currently have (ends in 10 days)
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Atlacoya is not online. Atlacoya
Joined: 20 Feb 2011
Total Posts: 2066
07 Mar 2015 11:21 AM
Are you sure that the money has been taken out of your account?
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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
08 Mar 2015 07:52 AM
yeah lol I have it in my purchase history
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Atlacoya is not online. Atlacoya
Joined: 20 Feb 2011
Total Posts: 2066
08 Mar 2015 07:54 AM
I just purshased something on iOS, and it gave me the robux, but after a few minutes it said transaction delayed. Are you sure you don't have it? It may only begin when your current subscription ends.
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iStratix is online. iStratix
Joined: 14 Dec 2013
Total Posts: 9632
08 Mar 2015 07:59 AM
after never getting my 3 month I bought a 1 month and it worked perfectly so..
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