iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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| 07 Mar 2015 08:26 AM |
I purchased 3 months of builders club from the roblox mobile app and it has been almost 24 hours now and I still see this message. "Your transaction is delayed. We are still processing your transaction. It may take some more time." I have bought BC from mobile before and it worked fine. Can you help me?
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iSparkedy
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| Joined: 06 Apr 2014 |
| Total Posts: 424 |
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| 07 Mar 2015 08:27 AM |
| If it is jailbroken, the purchase will not work. |
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iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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| 07 Mar 2015 08:28 AM |
| why? and if so I would like my money back because I spent 15.99 on that |
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durpflip
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| Joined: 09 Sep 2008 |
| Total Posts: 8230 |
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| 07 Mar 2015 08:28 AM |
"If it is jailbroken, the purchase will not work." 100 dollars says you can't explain why.
mv /home/siggy /dev/null |
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iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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| 07 Mar 2015 08:30 AM |
| It IS jailbroken but that has NOTHING to do with me purchasing a builders club subscription with my money. |
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durpflip
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| Joined: 09 Sep 2008 |
| Total Posts: 8230 |
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| 07 Mar 2015 08:31 AM |
yeah i know.
mv /home/siggy /dev/null |
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iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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| 07 Mar 2015 08:33 AM |
| well I hope to get refunded/granted bc because roblox cant just take my 15.99 and not give me what I paid for |
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iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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| 07 Mar 2015 08:34 AM |
| wow the mods moved it to help and support without even replying to the thread |
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durpflip
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| Joined: 09 Sep 2008 |
| Total Posts: 8230 |
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| 07 Mar 2015 08:35 AM |
they do that to every thread,don't feel special about it
mv /home/siggy /dev/null |
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iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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| 07 Mar 2015 08:38 AM |
| well I don't know why they can't look at this instead of moving it. I will try to get in contact with admins from twitter while I wait |
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jjj344
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| Joined: 19 Dec 2010 |
| Total Posts: 12709 |
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| 07 Mar 2015 08:42 AM |
Oh shoot, I thought this was ATR but I like this forum.
NATO MR/HR - https://twitter.com/JoshBrayKC |
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iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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| 07 Mar 2015 08:43 AM |
| mods can you please assist me here |
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DataStore
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| Joined: 07 Feb 2012 |
| Total Posts: 8540 |
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| 07 Mar 2015 08:46 AM |
| The most any moderator will be able to say is that if you have any billing queries you should reach out to info@roblox.com. Those who inhabit the forums will not be able to help you in any other way. |
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iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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| 07 Mar 2015 08:47 AM |
| I tried sending to info@roblox and didnt get an e-mail saying that the thing went through or whatever |
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iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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Atlacoya
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| Joined: 20 Feb 2011 |
| Total Posts: 2066 |
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| 07 Mar 2015 09:10 AM |
| If the transaction is delayed, then it should not take money from your account until it goes through. If it has, and you are sure of that, I would recommend emailing support@roblox.com and explaining this problem to them. |
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| 07 Mar 2015 10:50 AM |
| Looks like you have OBC right now to me. |
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| 07 Mar 2015 10:55 AM |
| You have OBC why downgrade and get BC? |
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Atlacoya
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| Joined: 20 Feb 2011 |
| Total Posts: 2066 |
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| 07 Mar 2015 11:02 AM |
| I think he was just referring to OBC generally as BC. |
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iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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| 07 Mar 2015 11:20 AM |
| No I bought 3 months of builders club to extend to the membership I currently have (ends in 10 days) |
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Atlacoya
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| Joined: 20 Feb 2011 |
| Total Posts: 2066 |
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| 07 Mar 2015 11:21 AM |
| Are you sure that the money has been taken out of your account? |
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iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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| 08 Mar 2015 07:52 AM |
| yeah lol I have it in my purchase history |
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Atlacoya
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| Joined: 20 Feb 2011 |
| Total Posts: 2066 |
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| 08 Mar 2015 07:54 AM |
| I just purshased something on iOS, and it gave me the robux, but after a few minutes it said transaction delayed. Are you sure you don't have it? It may only begin when your current subscription ends. |
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iStratix
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| Joined: 14 Dec 2013 |
| Total Posts: 9632 |
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| 08 Mar 2015 07:59 AM |
| after never getting my 3 month I bought a 1 month and it worked perfectly so.. |
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