generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

I bought a hat but never received it...

Previous Thread :: Next Thread 
65LegoZiller65 is not online. 65LegoZiller65
Joined: 07 Apr 2010
Total Posts: 819
20 Feb 2015 02:26 PM
I bought the Golden Eagle Marching Band for 15 robux but never received it.. I had 67 Robux and now I have 52 Robux. It says on the catalog that I already own the hat but i go to my inventory and it says I don't have it... Are you kidding me right now. This is not a joke. I want some kind of refund or if not a refund a different hat for that same price because I never received that hat but it says I do but it's not in my wardrobe. 15 Robux is a lot if you're someone like me.
Report Abuse
65LegoZiller65 is not online. 65LegoZiller65
Joined: 07 Apr 2010
Total Posts: 819
20 Feb 2015 02:29 PM
Help me please. It's either a refund or an exchange. I don't have the hat but it says I do but it's not in the character area!
Report Abuse
ActuaIity is not online. ActuaIity
Joined: 27 Jul 2011
Total Posts: 650
20 Feb 2015 08:04 PM
I don't know answer but i'll help in a diff way...

Bump: 1
Report Abuse
Jheanned is not online. Jheanned
Joined: 14 Jan 2015
Total Posts: 99
20 Feb 2015 08:19 PM
info@roblox.com
Report Abuse
65LegoZiller65 is not online. 65LegoZiller65
Joined: 07 Apr 2010
Total Posts: 819
21 Feb 2015 08:46 AM
please help me and info@roblox doesnt help because all they are are bots.
Report Abuse
Jheanned is not online. Jheanned
Joined: 14 Jan 2015
Total Posts: 99
21 Feb 2015 09:07 PM
Oh I assure you, they're not Robots.
They helped me more than 5 times.
Report Abuse
zeevo234 is not online. zeevo234
Joined: 24 Nov 2010
Total Posts: 169
21 Feb 2015 09:10 PM
I don't know how to help, but yea, info@roblox is made up of real people, answering emails they find worthy of answering to.
Report Abuse
65LegoZiller65 is not online. 65LegoZiller65
Joined: 07 Apr 2010
Total Posts: 819
04 Mar 2015 10:25 PM
This IS worthy of answering and needs to be. I just got scammed out of 15 robux for a hat. 15 robux is a lot for people like me out there. 150 tickets use to equal 15 robux back in my day. Now it's freaking like 300 ticks for 15 robux because of that so called "estimation". That's over a month just to get a small amount of robux to buy a single hat and I never received it!
Report Abuse
SoundGod is not online. SoundGod
Joined: 29 Jun 2012
Total Posts: 4498
04 Mar 2015 10:28 PM
Send an email to roblox showing proof purchase (transactions), then show them your hat inventory. If you're lucky they might give you the hat.
Report Abuse
65LegoZiller65 is not online. 65LegoZiller65
Joined: 07 Apr 2010
Total Posts: 819
04 Mar 2015 10:29 PM
I sent them an email a couple days ago and they never responded I'm not joking.
Report Abuse
Zillerdude is not online. Zillerdude
Joined: 03 Nov 2013
Total Posts: 43
04 Mar 2015 10:30 PM
You could buy BC and get 15 robux on the spot.
Report Abuse
65LegoZiller65 is not online. 65LegoZiller65
Joined: 07 Apr 2010
Total Posts: 819
04 Mar 2015 10:35 PM
Your name scares me...
Report Abuse
SummerEquinox is not online. SummerEquinox
Joined: 25 Jun 2013
Total Posts: 2088
04 Mar 2015 11:51 PM
Roblox is currently undergoing maintenance. You may encounter intermittent connectivity issues.
Roblox is currently undergoing maintenance. You may encounter intermittent connectivity issues.
Roblox is currently undergoing maintenance. You may encounter intermittent connectivity issues. Roblox is currently undergoing maintenance. You may encounter intermittent connectivity issues. Roblox is currently undergoing maintenance. You may encounter intermittent connectivity issues.

Hope I helped
Report Abuse
holykilzer is online. holykilzer
Joined: 25 Apr 2011
Total Posts: 1707
04 Mar 2015 11:55 PM
thats not 'Connectivity Issues'
but ok
Report Abuse
zeevo234 is not online. zeevo234
Joined: 24 Nov 2010
Total Posts: 169
04 Apr 2015 03:41 PM
Actually yes it is, because to get the hat you need to send information to ROBLOX's servers, which requires a connection to ROBLOX.
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image