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| 20 Feb 2015 02:26 PM |
| I bought the Golden Eagle Marching Band for 15 robux but never received it.. I had 67 Robux and now I have 52 Robux. It says on the catalog that I already own the hat but i go to my inventory and it says I don't have it... Are you kidding me right now. This is not a joke. I want some kind of refund or if not a refund a different hat for that same price because I never received that hat but it says I do but it's not in my wardrobe. 15 Robux is a lot if you're someone like me. |
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| 20 Feb 2015 02:29 PM |
| Help me please. It's either a refund or an exchange. I don't have the hat but it says I do but it's not in the character area! |
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ActuaIity
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| Joined: 27 Jul 2011 |
| Total Posts: 650 |
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| 20 Feb 2015 08:04 PM |
I don't know answer but i'll help in a diff way...
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Jheanned
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| Joined: 14 Jan 2015 |
| Total Posts: 99 |
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| 21 Feb 2015 08:46 AM |
| please help me and info@roblox doesnt help because all they are are bots. |
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Jheanned
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| Joined: 14 Jan 2015 |
| Total Posts: 99 |
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| 21 Feb 2015 09:07 PM |
Oh I assure you, they're not Robots. They helped me more than 5 times. |
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zeevo234
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| Joined: 24 Nov 2010 |
| Total Posts: 169 |
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| 21 Feb 2015 09:10 PM |
| I don't know how to help, but yea, info@roblox is made up of real people, answering emails they find worthy of answering to. |
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| 04 Mar 2015 10:25 PM |
| This IS worthy of answering and needs to be. I just got scammed out of 15 robux for a hat. 15 robux is a lot for people like me out there. 150 tickets use to equal 15 robux back in my day. Now it's freaking like 300 ticks for 15 robux because of that so called "estimation". That's over a month just to get a small amount of robux to buy a single hat and I never received it! |
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SoundGod
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| Joined: 29 Jun 2012 |
| Total Posts: 4498 |
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| 04 Mar 2015 10:28 PM |
| Send an email to roblox showing proof purchase (transactions), then show them your hat inventory. If you're lucky they might give you the hat. |
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| 04 Mar 2015 10:29 PM |
| I sent them an email a couple days ago and they never responded I'm not joking. |
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| 04 Mar 2015 10:30 PM |
You could buy BC and get 15 robux on the spot.
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| 04 Mar 2015 11:51 PM |
Roblox is currently undergoing maintenance. You may encounter intermittent connectivity issues. Roblox is currently undergoing maintenance. You may encounter intermittent connectivity issues. Roblox is currently undergoing maintenance. You may encounter intermittent connectivity issues. Roblox is currently undergoing maintenance. You may encounter intermittent connectivity issues. Roblox is currently undergoing maintenance. You may encounter intermittent connectivity issues.
Hope I helped |
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| 04 Mar 2015 11:55 PM |
thats not 'Connectivity Issues' but ok
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zeevo234
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| Joined: 24 Nov 2010 |
| Total Posts: 169 |
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| 04 Apr 2015 03:41 PM |
| Actually yes it is, because to get the hat you need to send information to ROBLOX's servers, which requires a connection to ROBLOX. |
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