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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I hate lost connections

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AK47Daddy is not online. AK47Daddy
Joined: 18 Aug 2010
Total Posts: 5
21 Oct 2010 08:06 PM
When will this be fixed?
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sonicfan0405 is not online. sonicfan0405
Joined: 04 Dec 2008
Total Posts: 11324
22 Oct 2010 05:58 AM
Roblox can not really fix this. You lose connection when your firewall blocks Roblox, or when your internet server goes down.

Help Section:

Problem

Roblox client can’t connect to the Roblox game server.

What Happens

Roblox fails to connect to the game server, showing the user an
error message Error messages include "Could Not Connect",
"ID 15 Failure", and similar User can "Visit Solo" but cannot
"Visit Online".

Why it Happens

Firewall
This is almost always a firewall problem, though it can be
(in very few cases) the result of a low-bandwidth connection
or a flaky wireless connection. You can rule out the wireless
connection by switching to a wired connection if possible.
If it’s not the connection, or if you can't try a wired
connection, assume it's the firewall.

Slow Internet Connection / Big Map
If you are playing on the internet on really slow service,
and the map is big, it can take a good bit of time to actually
download the map. Give it a little while. ROBLOX can be played
on a modem, but your experience is likely to be poor.

Empty Map / Place
If the map seems to be running.. but it is unusually devoid
of stuff, then the maker was just lazy and the map did in fact
load. The maker probably just didn't do anything with the map,
so it is empty. You can tell when a map is done loading, a
chime is sounded.

Bad Map / Place
Quite simply. the map is bad. something happened when the
map was made, there is some bad script, or something is
preventing the map from working properly. Inform the maker
of the problem, there is nothing you can do about it.

What to Do

Make Sure You’re Using the Supported Browser
First thing to check, is see what browser you are using.
Currently, the ROBLOX web site and the inbuilt browser you use
in the Roblox Studio are using Internet Explorer, and that is
all the Roblox can start from at the moment. Firefox and Opera
are not yet supported, and you will have to either use Internet
Explorer to open it, or go into Roblox Studio, where the page
will open up. If you try to connect to a world without IE, you
may get an error message that says "Roblox cannot start from
your web browser," and that is the very error that this is.

Configure Your Firewall
Search for Firewall and Router information on Builderman's
Help service.






--Sonicfan0405
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hoshi711 is not online. hoshi711
Joined: 18 Jun 2008
Total Posts: 746
22 Oct 2010 06:29 AM
heres a funny thing, my roblox was working just fine. they make some update and gues what, suddenly i get that same message
"you have lost connection"

does that sound like a problem with my computer or a problem with the roblox update
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hoshi711 is not online. hoshi711
Joined: 18 Jun 2008
Total Posts: 746
22 Oct 2010 06:31 AM
i should also note that the problem is not that the computer can't connect. my computer for instance begins loading the map before it tells me i have lost connection and those are its exact words "lost connection"

so what you posted is not the same issue
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MrCrowley292 is not online. MrCrowley292
Joined: 22 Feb 2009
Total Posts: 610
22 Oct 2010 11:04 AM
Yes sonicfan, we have all heard your problem and solution thing in every post -.-
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Megawoopi is not online. Megawoopi
Joined: 08 Aug 2008
Total Posts: 12
22 Oct 2010 11:27 AM
Okay I got the problem too but its not my conncetion or anythink else you wrote.
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strongwood is not online. strongwood
Joined: 03 Jun 2010
Total Posts: 3
22 Oct 2010 12:36 PM
same here T^T
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ak47micah1 is not online. ak47micah1
Joined: 21 Oct 2010
Total Posts: 4
22 Oct 2010 06:18 PM
I am still having this issue !!
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ak47micah1 is not online. ak47micah1
Joined: 21 Oct 2010
Total Posts: 4
22 Oct 2010 06:21 PM
and I already tried everything, even a reformat and the same issue.

ak47micah
ak47micah1
and bazookamicah all have errors. the last two were created when we started experiencing this issue. Our other two computers are fine. This computer has been reformatted twice and it still does the lost connection to the game issue. Someone please fix this.. Thank you.
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pescadorules123 is not online. pescadorules123
Joined: 30 Apr 2009
Total Posts: 201
03 Nov 2010 09:08 PM
Yes it happens to me also!!!!! help me roblox! and well this all started when roblox did the update!
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pool2244 is not online. pool2244
Joined: 21 Mar 2009
Total Posts: 36
03 Nov 2010 11:39 PM
Problem With Detection? I sometimes loose conection(Everyone freezes, Invisible tools and I cant Respwarn)And roblox doesn't TELL ME(50% of times)
Anyone else gets this problem?
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bubbleducky678 is not online. bubbleducky678
Joined: 13 Nov 2010
Total Posts: 2
18 Dec 2010 03:38 PM
I can sill PLAY, but not, like the games or anything, i can buy clothes and stuff, the immediatley the moment when i try to play a game, it says that i lost connection to the game. I'm tired of the crap this game s giving me and i REALLY wana play but if this keeps happening, even though i dont wanna, I'll have no choice but to quit the game. Please help.
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kirby4417 is not online. kirby4417
Joined: 30 Jun 2009
Total Posts: 5
03 Jan 2011 06:22 PM
well there is always one way to fix this problem but it might not work due the update but i fixed it for one day but lost it because of the update so this is how i fixed it i called my internet service provider (mine is distributel) and said every time i played a game called roblox i get disconnected and kicked out so i need to stop that so the guy told me to go on a website of my wired router so since i have a linksys wired router he told me to go on:192.168.0.1. Then press enter and it will take you to a website he will guide you later on NOTE:you must be with distributel or have a linksys wired router.
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kirby4417 is not online. kirby4417
Joined: 30 Jun 2009
Total Posts: 5
03 Jan 2011 06:24 PM
i have it too but i can fix it using this method that i posted.
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Zashi is not online. Zashi
Joined: 21 Feb 2009
Total Posts: 125
03 Jan 2011 07:32 PM
Well, delete roblox then reinstall it http://www.roblox.com/install if that does not work find roblox on your desk top then right click it then click properties then find its compadibility then mix that around a bit :o
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SpliiKnight is not online. SpliiKnight
Joined: 17 May 2009
Total Posts: 10
23 Jan 2011 10:13 AM
I have the same problem as pool.
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bdaybabe3 is not online. bdaybabe3
Joined: 29 Aug 2010
Total Posts: 3
23 Jan 2011 11:34 AM
Me too! whenever i click play, it loses connection. I HATE IT!!!
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halo117586 is not online. halo117586
Joined: 19 Jan 2009
Total Posts: 219
23 Jan 2011 01:09 PM
Yes everyone may loose conection a time or two NO it does not have to do with the roblox updates it has to do with the firewall on your pc
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greattazzz123 is not online. greattazzz123
Joined: 05 Dec 2010
Total Posts: 1
06 May 2011 11:11 AM
yea man i hade it u just an the miidle of war then bam it pops up on screen like i hated pls when can i do man oww an add me
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Palkia952 is not online. Palkia952
Joined: 28 Jan 2009
Total Posts: 1701
06 May 2011 12:41 PM
My computer was good with roblox until an update about 2 months ago. Now when I go on a game, I usually lose connection, or it just loads forever on "waiting for character". It mainly happens when I go on games like Tecmagdiams' Roleplay, or d4rk886's Base Wars.
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Alex592 is not online. Alex592
Joined: 30 Oct 2009
Total Posts: 1656
06 May 2011 01:02 PM
Check the connection speed?

-A
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miller3453 is not online. miller3453
Joined: 26 Oct 2010
Total Posts: 102
06 May 2011 02:41 PM
I don't think it's the firewall. It may be avast! (antivirus) software blocking it, but I don't think it is.
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bigbmurr24 is not online. bigbmurr24
Joined: 08 Jun 2011
Total Posts: 1
13 Jun 2011 11:54 PM
me too eventualy when i do get the map loaded(not very much)i will die and wont respawn and i sit there for like an hour and it says u lost connection so id love to smack the heck out of the guy ohwo kills me cuz i dont get to come back
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machokickface is not online. machokickface
Joined: 12 Aug 2010
Total Posts: 1774
14 Jun 2011 12:27 AM
Things to do,

1,Reinstall ROBLOX.

2,Reboot your modem.

3,Check your firewall.

4,Use a different computer (If your computer is old)

5,It could be the lag of the game.

If any of these dont work email ROBLOX.
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PlaceCheckers101 is not online. PlaceCheckers101
Joined: 17 Jan 2011
Total Posts: 74
17 Jun 2011 01:10 PM
When i was play roblox it connections I HATE IT CONNECTION ROBLOX! Roblox connetions sucks.>:( >_<
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