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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: "ROBLOX is Updating, please wait" loop, never ends.

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Zaltrex is not online. Zaltrex
Joined: 23 Jul 2009
Total Posts: 47
07 Jan 2015 01:27 PM
Hello.
Whenever I try to join a game it just says ^ and never ends. If it does and the server is actually ready, it will loop in the loading of the game but never get to loading the game.

Any tips/help? I have reinstalled, uninstalled+reinstalled, tried a different browser but nothing seems to work!

Is it just me or are others facing this problem?

Thank you.
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jjj344 is not online. jjj344
Joined: 19 Dec 2010
Total Posts: 12709
07 Jan 2015 02:53 PM
Maybe you need new Internet but I would just scan for viruses first. Once you delete them, then you should be able to play ROBLOX.

Who are you people? - https://www.youtube.com/watch?v=CUCi4vcH_Og
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Zaltrex is not online. Zaltrex
Joined: 23 Jul 2009
Total Posts: 47
07 Jan 2015 04:24 PM
@jjj344 Thank you for the response, I have no viruses as I did check.
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Zaltrex is not online. Zaltrex
Joined: 23 Jul 2009
Total Posts: 47
08 Jan 2015 09:54 AM
Bump
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jordanNin64 is not online. jordanNin64
Joined: 07 Jun 2013
Total Posts: 2457
08 Jan 2015 10:12 AM
Facing the problem too. I doubt it's a virus; i got this loop quite a few months ago when i returned to roblox after a year or so.
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Zaltrex is not online. Zaltrex
Joined: 23 Jul 2009
Total Posts: 47
08 Jan 2015 01:10 PM
Bump
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jjj344 is not online. jjj344
Joined: 19 Dec 2010
Total Posts: 12709
08 Jan 2015 01:18 PM
Okay, so do you got Windows 8.1 or Windows 8? If so, do this

1.) Swipe or bring your mouse to the right-bottom corner of the screen then swipe up

2.) Go in the "Search" box and type Refresh my PC ... and it will show up.

3.) Do that and your computer will be reset to the "Factory Settings". This mean your computer will be restored to Day-One.

4.) This may take a few hours so if you want to do some other stuff, do that first. Honestly, I would just wait before you go to bed but do it whenever you want to.

Who are you people? - https://www.youtube.com/watch?v=CUCi4vcH_Og
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TotallyNotSam is not online. TotallyNotSam
Joined: 29 Dec 2014
Total Posts: 4586
08 Jan 2015 01:21 PM
Same thing happening for me
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BredCrums is not online. BredCrums
Joined: 24 Apr 2010
Total Posts: 907
08 Jan 2015 01:21 PM
Before a system restart, try.

Hey guys, I had the same issue and fixed it. Here is how,

1. Click Start
2. In the search bar type in "Proxy", (Or Navigate via browser).
3. Push, "enter".
4. ALL of the boxes MUST be un-checked.
5. Restart your system.

If this doesn't work, I have another fix, but it's typed out in a document on my other computer.. So if you need it PM me.
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Zaltrex is not online. Zaltrex
Joined: 23 Jul 2009
Total Posts: 47
08 Jan 2015 01:51 PM
@jjj I have Windows 8.1, but I do not want to restore windows completely.
@Bred Thank you for the suggestion but this did not work.
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Ognjen101 is not online. Ognjen101
Joined: 08 Nov 2014
Total Posts: 455
08 Jan 2015 02:01 PM
That's you stupid computer. c;

♪~ ᕕ(ᐛ)ᕗ I love school! ♪~ ᕕ(ᐛ)ᕗ
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Zaltrex is not online. Zaltrex
Joined: 23 Jul 2009
Total Posts: 47
08 Jan 2015 02:37 PM
My computer is fine. If you won't help, why post?
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Zaltrex is not online. Zaltrex
Joined: 23 Jul 2009
Total Posts: 47
08 Jan 2015 03:20 PM
Any advance on what to do?
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COOLPUP12345 is not online. COOLPUP12345
Joined: 02 Aug 2011
Total Posts: 14653
08 Jan 2015 03:30 PM
wait

or its is just a full server or you need more storage
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parkerisParker1man is not online. parkerisParker1man
Joined: 24 Oct 2011
Total Posts: 617
08 Jan 2015 04:01 PM
Here is a complete guide on what to do for the ROBLXO Updating Loop:
-------------------------------------------------------------
1) Run a "Full System Scan" on your Virus Protection Program.

Some other important steps:

Windows Vista / Windows 7:
1) Click Start Button, type in "Windows Firewall".
--There may be a few results. Click the one that exactly says "Windows Firewall".
2) Click it to open the window.
3) Make sure your firewall is on.
--If it is not, then click "Turn Windows Firewall on or off".
4) Turn on "Home or Work" firewall.
--Also do this to "Public Places".
5) Click "Ok" to save settings.

Windows 8 / Windows 8.1:

Touch Devices:
1) Swipe from the right side of the screen.
2) Tap the "Search" in the side menu.
3) Search for "Windows Firewall".
--There may be a few results. Tap the one that exactly says "Windows Firewall".
4) Make sure your firewall is on.
--If it is not, then Tap "Turn Windows Firewall on or off".
5) Turn on "Home or Work" firewall.
--Also do this to "Public Places".
6) Tap "Ok" to save settings.

Non-Touch Screen Devices:
1) Move your mouse to the top right side of the screen.
2) Click the "Search" in the side menu.
3) Search for "Windows Firewall".
--There may be a few results. Click the one that exactly says "Windows Firewall".
4) Make sure your firewall is on.
--If it is not, then click "Turn Windows Firewall on or off".
5) Turn on "Home or Work" firewall.
--Also do this to "Public Places".
6) Click "Ok" to save settings.

You may also run a full system scan. You can do the following:

Windows Vista / Windows 7:
1) Click Start, and search for "cmd".
2) Right click "cmd" and select "Run as Administrator".
3) If a code is required, enter it then press "Ok".
4) Type in "sfc/scannow".
--This will check for corrupted and bad files on the PC and attempt to fix them.
5) Let the scan run. Do the required actions it says when it is done.

Windows 8 / Windows 8.1:

Tap Devices:
1) Swipe from the right side of the screen to open the side menu.
2) tap "Search".
3) Search "CMD".
4) Tap and HOLD (for 5 seconds) then select "Run as Administrator".
5) If a code is required, enter it then press "Ok".
6) When it is opened, type in "sfc/scannow".
7) --This will check for corrupted and bad files on the device and attempt to fix them.
8) 5) Let the scan run. Do the required actions it says when it is done.

Non-Touch Screen Devices:
1) Move your mouse into the top right corner of the screen.
2) Click "Search".
3) Search "CMD".
4) Right Click then select "Run as Administrator".
5) If a code is required, enter it then press "Ok".
6) When it is opened, type in "sfc/scannow".
7) --This will check for corrupted and bad files on the device and attempt to fix them.
8) 5) Let the scan run. Do the required actions it says when it is done.

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Zaltrex is not online. Zaltrex
Joined: 23 Jul 2009
Total Posts: 47
09 Jan 2015 10:12 AM
@parkerisParker1man This didn't work either, thank you for the suggestion.
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