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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX White Screen error!?

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InfinityAlice is not online. InfinityAlice
Joined: 23 Jan 2012
Total Posts: 1177
02 Jan 2015 11:14 PM
Hi my friend is having an issue with ROBLOX Games.
She goes to a game and can hear all the sounds of jumping, music, and etc, but cant see anything but a white screen. She has good connection, and this just so suddenly happened. She was at the game "Cliffton Avenue" (which has many bricks) and her game just suddenly blanked out.

Connection: good
browser: Google chrome
Operating System: Windows 8

Uninstalling roblox, and roblox studio, and re-installing hasn't done any good
Does anyone know how to solve this issue?

Thank you.
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ExploreDev is not online. ExploreDev
Joined: 25 Sep 2011
Total Posts: 605
02 Jan 2015 11:35 PM
She Probably needs to upgrade her Graphics driver.
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InfinityAlice is not online. InfinityAlice
Joined: 23 Jan 2012
Total Posts: 1177
02 Jan 2015 11:50 PM
It's a laptop ;=;
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robomoo1 is not online. robomoo1
Joined: 20 Oct 2007
Total Posts: 844
03 Jan 2015 12:00 AM
It's most likely a graphics problem.
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InfinityAlice is not online. InfinityAlice
Joined: 23 Jan 2012
Total Posts: 1177
03 Jan 2015 12:08 AM
I agree with that for sure
Her graphics card is most likely outdated,

Shes contacting Sony Atm

Thank you guys.
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