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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: PLEASE HELP {Roblox won't let me play games}

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antonioscool is not online. antonioscool
Joined: 29 Jul 2010
Total Posts: 20
05 Dec 2014 05:49 PM
With the new update in Roblox recently (December 1st?) The website has told me I need to update my Roblox player before I can play, which I did with no problems. When I press the play button on any game, it again tells me I have to download Roblox to play. When I do this it opens up Roblox.com/games on Google chrome and tells me to allow plug-ins from Roblox. I follow the instructions and when I try to play a game it tells me I have to download Roblox AGAIN and it takes me to Google chrome to allow plug-ins again but there is nothing to do since I have already allowed plug-ins. This keeps repeating when I try to play a game. I have tried uninstalling Roblox and re-installing it MANY times, but it still tells me to download it again. I have dealt with a similar problem before but now uninstalling and re-installing Roblox DOES NOT WORK FOR ME. I am stuck on what to do. I bet there are other people who are having this technical problem too. I hope someone who can help responds to this post.
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Exail is not online. Exail
Joined: 08 Jan 2010
Total Posts: 13355
05 Dec 2014 05:53 PM
It's your firewall that has a new update being blocked.... OR it is your internet protection like Norton, Avast, etc.
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antonioscool is not online. antonioscool
Joined: 29 Jul 2010
Total Posts: 20
05 Dec 2014 05:56 PM
But my computer allows Roblox to completely download, and only when I try to play a game then it says I need to download it again.
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Exail is not online. Exail
Joined: 08 Jan 2010
Total Posts: 13355
05 Dec 2014 05:57 PM
I'm sorry antonioscool but I'm afraid you will have to contact ROBLOX's Support for this one. Sorry, I tried to help
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antonioscool is not online. antonioscool
Joined: 29 Jul 2010
Total Posts: 20
05 Dec 2014 05:58 PM
Thanks for trying.
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