Walthall
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| Joined: 18 May 2008 |
| Total Posts: 1630 |
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| 16 Nov 2014 10:18 PM |
This account was hacked in late 2009. Accordingly, all of my hats are gone and it really makes me mad because I had Guardia of Exile and a ton of other hats. It would be great if there was some way someone could look at my hat bought history and see what hats I bought and give them all back to me.
Feet first into hell. |
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awesom914
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| Joined: 06 Mar 2011 |
| Total Posts: 4222 |
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| 16 Nov 2014 10:21 PM |
Take screenshots (Google it if you don't know how) of your buy history and send them to help@roblox.com
Mudkips > All |
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awesom914
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| Joined: 06 Mar 2011 |
| Total Posts: 4222 |
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| 16 Nov 2014 10:22 PM |
Wait, info@roblox.com, sorry
Mudkips > All |
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Walthall
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| Joined: 18 May 2008 |
| Total Posts: 1630 |
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| 16 Nov 2014 10:38 PM |
Where do I find my buy history?
Feet first into hell. |
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Walthall
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| Joined: 18 May 2008 |
| Total Posts: 1630 |
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| 16 Nov 2014 10:47 PM |
Bump1
Feet first into hell. |
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| 16 Nov 2014 10:52 PM |
| I'm sorry, but in many places it says it's not allowed and the items cannot be refunded, sorry. |
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Walthall
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| Joined: 18 May 2008 |
| Total Posts: 1630 |
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| 16 Nov 2014 10:54 PM |
That makes no sense.
Feet first into hell. |
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awesom914
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| Joined: 06 Mar 2011 |
| Total Posts: 4222 |
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| 16 Nov 2014 10:55 PM |
Go to trade then my transactions
Mudkips > All |
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Walthall
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| Joined: 18 May 2008 |
| Total Posts: 1630 |
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| 18 Nov 2014 07:37 PM |
Alright, thanks. I screen snipped all of the hats I purchased between 08/09. Sent it to info@roblox.com
Feet first into hell. |
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| 18 Nov 2014 07:41 PM |
I suggest you to take a screenshot has the first comment states and send it to info@roblox.com. But, that might not solve the issue here. That occurred in 2009, that was a long time ago. Roblox might not take it so serious, due to its a late reported file. I wish you the best to archive your hats again!
Sincerely,
kevicor0222 |
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Walthall
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| Joined: 18 May 2008 |
| Total Posts: 1630 |
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| 18 Nov 2014 07:47 PM |
Thanks, brochacho. I had some hats that I didn't even know that I had; here's the list. Arctic Hood ROBLOX Wrestler Guardia in Exile Backwards 'R' Cap Chainmail Helmet Age of Exporation <---- No idea what that is Guardia Helm <---- So cool Lumberjack Mac Monk Not Particularly Super Hero ROBLOX Aerocorp Squadron Leader Summertime 2009 R&R&R Headstack <---- Amazing Extreme Sports Helmet: BASE Jump Black Knight Helmet Headrow <--- If I get this hat I would cry Blue Winter Cap Halloween Baseball Cap Halloween Lampshade Football Helmet Chef Hat Firefighter Helmet Lampshade Kitty Ears 2008 ROBLOX Visor Astronaut Helmet
So many amazing hats; all forgotten.
Feet first into hell. |
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| 18 Nov 2014 07:50 PM |
| Your account was hacked in 2009 has you stated, since after when the hacking stopped? |
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Walthall
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| Joined: 18 May 2008 |
| Total Posts: 1630 |
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| 18 Nov 2014 07:54 PM |
I'm pretty sure it was actually early 2010 and I have no idea when it stopped; I was so dumb when I was young and had no idea what to do
Feet first into hell. |
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| 18 Nov 2014 08:00 PM |
| I checked and all your hats are created in 2009, that means that you are not lying about loosing your hats. At the same time, I have a hard time understanding on how you lost your hats. Unless, Roblox had a bad security procedures. Once again, Good luck at achieving your hats again Buddy! |
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| 18 Nov 2014 08:05 PM |
Kevincor, you need to leave.
YOU ARE NOT A MOD SO IT IS NOT YOUR JOB.
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Walthall
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| Joined: 18 May 2008 |
| Total Posts: 1630 |
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| 18 Nov 2014 08:06 PM |
You can delete hats by going to the hat page, the dude probably just deleted all of my hats i vaguely remember talking to the dude through my own, "What are you doing now?" thingy
Feet first into hell. |
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Walthall
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| Joined: 18 May 2008 |
| Total Posts: 1630 |
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| 18 Nov 2014 08:08 PM |
@Bren No crap that he's not a mod, he's obviously giving valid points to back my reasoning. Calm down,
Feet first into hell. |
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| 18 Nov 2014 08:16 PM |
| Just ignore him, for some reason he is mad at me. Look at every Forum that I commented into. He seems to be into every single one of them. He is just a troll, I will just start to ignore him. He is the true definition of "noob". |
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Walthall
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| Joined: 18 May 2008 |
| Total Posts: 1630 |
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| 18 Nov 2014 08:19 PM |
heh alright
If you had to pick any had that you would like what hat would it be
Feet first into hell. |
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Walthall
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| Joined: 18 May 2008 |
| Total Posts: 1630 |
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| 18 Nov 2014 09:26 PM |
Just got a reply back Here it is
Thank you for contacting us. Your ticket has been escalated to our Account Restores team. Although ROBLOX does not have an account reset/rollback feature, we do have a team that works diligently to restore items/currency taken from a compromised account, as well as to ensure any account caught phishing or engaging in account theft is moderated from our site. In cases where items are not able to be restored, we can typically offer partial to full compensation via Robux value. This process can often take time to research and complete. We kindly appreciate your patience and will follow up with you as soon as possible. Generally within no more than 5-10 business days.
Pretty confused
Feet first into hell. |
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