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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Billing Issues

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Rudianos is not online. Rudianos
Joined: 24 Nov 2011
Total Posts: 2869
16 Nov 2014 10:23 PM
I have tried four times now to purchase robux. I keep getting the error 'Transaction declined by bank' I checked my account and I have plenty of money to purchase it. All my info is correct. This also happened a few days back but it actually took money off the card but I never received the robux. Help please.

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awesom914 is not online. awesom914
Joined: 06 Mar 2011
Total Posts: 4222
16 Nov 2014 10:24 PM
You would be better off contacting info@roblox.com or perhaps there is another one for payment issues, be sure to check because I think there might be?

Mudkips > All
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Rudianos is not online. Rudianos
Joined: 24 Nov 2011
Total Posts: 2869
16 Nov 2014 10:26 PM
I'll check but I do not believe there is.

Every time I email roblox with a problem I never get a reply.



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xFractured is not online. xFractured
Joined: 27 Mar 2013
Total Posts: 200
16 Nov 2014 10:26 PM
May, be that,
A, Not your credit card.
B, expired
C, Bank is closed.
D, ROBLOX billing, hates you.
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Rudianos is not online. Rudianos
Joined: 24 Nov 2011
Total Posts: 2869
16 Nov 2014 10:29 PM
Alright classifying xFractured as un helpful.
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Rudianos is not online. Rudianos
Joined: 24 Nov 2011
Total Posts: 2869
16 Nov 2014 11:37 PM
bump
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