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Re: Less/more extreme moderation.

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Alecta is not online. Alecta
Joined: 15 Jul 2013
Total Posts: 693
14 Nov 2014 01:24 PM
I think most of you should know what I mean by this.

Somebody on the forums can get deleted just on suspicion of breaking a rule yet somebody else can spam on hat, gear, face, and package on ROBLOX and not even have their post deleted.

Also a lot of times people get banned, warned, or have a post removed just because a moderator doesn't like what they posted, even if they don't break a rule.

Anyways, appeals are practically nonexistent. You're never unbanned no matter why you were banned in the first place, the mods just read the title of the appeal despite how short the message is and copy and paste a message.

Moderation is a simple concept, why isn't it treated as one?
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Radiobyte is not online. Radiobyte
Joined: 21 May 2011
Total Posts: 7147
14 Nov 2014 01:30 PM
Because nobody is perfect and there are not enough people working at ROBLOX to moderate every piece of content that comes into the site. Just yesterday I found a song under audio that was not censored, and yet it was let by.

Bots are not perfect, and it's impossible for the employees that work at ROBLOX to moderate over a million people on this site.
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TheCurrencyExchange is not online. TheCurrencyExchange
Joined: 09 Dec 2012
Total Posts: 6704
14 Nov 2014 01:44 PM
Any self respecting MMO should not take rulebreaking nor account banning lightly.

ROBLOX DOES bot moderation. They'll happily ban a famous dev without passing it through the mods. It's awful.
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Radiobyte is not online. Radiobyte
Joined: 21 May 2011
Total Posts: 7147
14 Nov 2014 01:46 PM
No, that's not how it works. I literally just explained it.

They don't "happily" do anything. If a bot bans you and it's unfair, you're supposed to send something to appeals. That's how they'll be notified that you were unfairly banned. No company is perfect and I can think of many other MMOs with moderation worse than anything ROBLOX has. I'd like to see any of you own a company and try to manage over a million players without even half of that as staff.
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TheCurrencyExchange is not online. TheCurrencyExchange
Joined: 09 Dec 2012
Total Posts: 6704
14 Nov 2014 01:59 PM
A permanent ban is like a death sentence. You have the intention to rid of that user forever. You know it's a customer lost, but they've done something so bad you're trying to remove them for good.

A company on this scale, with certain users being NEEDED for the company to continue, you CAN'T treat lifetime bans like this. Appeals is literally "tl;dr, reject appeal."

Many famous devs who contribute so much are banned for virtually no reason. Better staff is needed to run this company's moderation system.
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MewStar13 is not online. MewStar13
Joined: 15 Oct 2011
Total Posts: 1109
14 Nov 2014 02:37 PM
Famous devs should receive same punishments as non-famous devs, but appeals need to be looked at.
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Radiobyte is not online. Radiobyte
Joined: 21 May 2011
Total Posts: 7147
14 Nov 2014 11:47 PM
Appeals ARE looked at. Not all of them, I'm sure, but I'm pretty confident they have a system to scan for certain keywords.

As for terminations - you usually deserve it. If you don't, like I said - go make an appeal and most likely they will see it. If you guys won't bother to see ROBLOX through a business point of view, there's no point in trying to explain this any longer.
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ByteShift is not online. ByteShift
Joined: 12 Sep 2014
Total Posts: 706
15 Nov 2014 12:10 AM
One of the main problems of ROBLOX is their flawed system of termination, actually.

You can easily get poison robuxed by people such as Finalization (Which ROBLOX has taken action against in the past, under Saint Michael, but no longer does, even though Final has specifically stated it is him.), all they have to do is get a CC fraud by getting a little kid to get tricked into giving them the information, use it on millions of robux, and then spam the money everywhere, getting anyone he wants terminated with no chance of appeal.

If you have any evidence to prove you're not Final, that proof quickly gets buried and deleted if possible, or simply ignored and then you get more action for offsite links.

Since there is no way to reject incoming Robux, or simply disable all purchases on all of your items, you can't really stop it.

Then it becomes compound. This poison robux will then affect all of the robux of whoever it went to, and unless you're a front page developer, chances are ROBLOX won't care and assume that you are an alt of the original poison robuxer (getting everyone you gave money to, in turn, terminated as well.)
Front page developers probably get poison robuxed all the time, but never have any action taken against them.
Strange, no?

For the rest of us,
All it takes is a 10 robux catalog item bought by a poison robux javascript kiddie, and everything you've done on ROBLOX can be terminated with no appeals.

I cannot name how many times this has happened to people on C&G, and it's kind of irritating seeing more people post complaints to other people (only to get banned again, this time for slightly more legitimate reasons), instead of talking about relevant events, eg. VAK vs VOID, or FC vs SC, or whatever.

I don't even C&G often, and this seems to happen, all the time.

It's almost always the same story, poison robuxed, ban, appeal, ignored + ban, send PMs or forum, banned again.
Every single forum post with them, is always deleted nowadays.
Usually within 3 minutes.







TL;DR:
tell them to fix moderation regarding Poison robux and illegally obtained robux before raising/lowering anything else.



Disclaimer from any action against post:
"We do want to hear feedback about the moderation system – post it in the Suggestions and Ideas forum. Send your specific ban complaints to appeals@roblox.com." -- The Rules of All Forums



Anything else that could go wrong:
For whatever it's worth, b1t specifically mentioned that Finalization was not allowed back to ROBLOX, and that he will be terminated whenever possible, because of his actions in terminating his former friends, his colleagues, innocent people who have done nothing to him, small children, his high ranks and staff members, and for another multitude of reasons. The forum that had the specific quote no longer exists, but it happened.



Anything else, that still might go wrong:
go tell Blizzard to fix their servers first

- b1t's #1 fan, the guy who is too tired staring at blizzard's failure of a launch to type ANY MORE. -
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TheCurrencyExchange is not online. TheCurrencyExchange
Joined: 09 Dec 2012
Total Posts: 6704
15 Nov 2014 07:55 AM
@Radio,
The system is ineffective. It needs fixing. Stop standing up for a broken system.
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Radiobyte is not online. Radiobyte
Joined: 21 May 2011
Total Posts: 7147
15 Nov 2014 06:47 PM
No system is perfect. I'm not standing up for it, I'm trying to persuade you guys to look at it from a different angle than "DAE ROBLOX moderation sux!"
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Alecta is not online. Alecta
Joined: 15 Jul 2013
Total Posts: 693
15 Nov 2014 09:50 PM
"Because nobody is perfect and there are not enough people working at ROBLOX to moderate every piece of content that comes into the site. Just yesterday I found a song under audio that was not censored, and yet it was let by.

Bots are not perfect, and it's impossible for the employees that work at ROBLOX to moderate over a million people on this site."

E
X
A
C
T
L
Y
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Alecta is not online. Alecta
Joined: 15 Jul 2013
Total Posts: 693
15 Nov 2014 09:53 PM
Your logic is the moderation is bad because the moderation is bad, and that's okay.
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ByteShift is not online. ByteShift
Joined: 12 Sep 2014
Total Posts: 706
19 Nov 2014 12:04 AM
I'm saying the moderation has a large flaw in it's system that if increased in severity, will cause more innocent people to be unjustly terminated.

- B1tsh1ft's #1 fan! REMEMBER SAINT MICHAEL, OUR LORD B1TSH1FT. -
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Alecta is not online. Alecta
Joined: 15 Jul 2013
Total Posts: 693
19 Nov 2014 10:00 AM
You really didn't understand this thread.
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Radiobyte is not online. Radiobyte
Joined: 21 May 2011
Total Posts: 7147
21 Nov 2014 05:55 PM
I'm not actually saying it's "bad". It obviously isn't perfect, but I wouldn't say it's bad.

Compared to other online games, ROBLOX actually has a decent system. It can be improved a whole lot, but that simply won't work by just "hiring more people", which sadly is the opinion a lot of uneducated users seem to have.
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Superwarrior360 is not online. Superwarrior360
Joined: 21 Feb 2013
Total Posts: 2703
21 Nov 2014 07:23 PM
I'd like to see you try to moderate a game with 50M + active users with only about 100 mods. They actually do a good job in comparison to the number of players.
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MrYouChew is not online. MrYouChew
Joined: 16 Apr 2012
Total Posts: 4326
21 Nov 2014 07:25 PM
Replies are right. I always turn down "Mods need to do better" threads because they aren't descriptive nor applicable. If you've ever gone on Wattpad and saw that the author of your favorite book hasn't updated in 3 weeks, you can't go and complain, expecting everything to be fixed in a day, because it's not in your control. I'd like to see you try to moderate a bunch of random spamming 9 year olds on every forum, game, item, and messaging system, and I don't say that to be rude.

Mods have a hard job. No one is going to do it perfectly.

Suggestions and Ideas's Official Suggestion Rater <> Add 4k to my PC
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extremeflames29 is not online. extremeflames29
Joined: 08 Jun 2011
Total Posts: 14854
21 Nov 2014 07:57 PM
[ Content Deleted ]
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ByteShift is not online. ByteShift
Joined: 12 Sep 2014
Total Posts: 706
23 Nov 2014 12:00 AM
There are not 50M people on ROBLOX.

That kind of number is outsane.


ROBLOX is by far, not more sucessful than Blizzard, or else Vivendi would have merged with them instead of Activision. (aka the company that made Oink!)

The real number is probably ~3 - 7M accounts, and ~2 - 3 M active players.



- B1tsh1ft's #1 fan! Loyal Crusader of Knights B1tsh1ft! REMEMBER SAINT MICHAEL, OUR LORD B1TSH1FT! -
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Alecta is not online. Alecta
Joined: 15 Jul 2013
Total Posts: 693
24 Nov 2014 02:29 PM
^
Less than that, probably in the hundreds of thousands, maybe even tens.
If you go ID searching, you'll never find any active accounts.
ROBLOX can always hire more employees anyway, they have enough space in their HQ alone for 1000.
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iMahogany is not online. iMahogany
Joined: 10 Nov 2014
Total Posts: 223
24 Nov 2014 02:32 PM
CareForSuggestion.exe was found. Rerouting to ACAS...answer found. Answer concluded. Answer is support.
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Darxal is not online. Darxal
Joined: 30 Aug 2012
Total Posts: 904
24 Nov 2014 02:36 PM
What happened to the volunteer mods?

We could use tons of those
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seargentcrossbow99 is not online. seargentcrossbow99
Joined: 09 Nov 2011
Total Posts: 651
24 Nov 2014 03:19 PM
What happened to the volunteer mods?

We could use tons of those [2]

You could probably increase the number of mods tenfold as long as you don't hand moderation powers to a 2014er who clearly is someone just wanting to cause mischief.
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anozoo is not online. anozoo
Joined: 04 May 2013
Total Posts: 2839
24 Nov 2014 03:45 PM
There are only 20 mods what do you expect?
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ByteShift is not online. ByteShift
Joined: 12 Sep 2014
Total Posts: 706
24 Nov 2014 08:28 PM
ROBLOX can be a Blizzard, but they can't support that many employees.
Just because you have enough money to handle 90 staff members and infinite money to Loleris, all while having a 1000 employee capacity, doesn't mean you can afford that many developers.

ROBLOX would be MUCH better if it was the size of Blizzard.
Faster updates, more everything.

But, it isn't.
Too many greedy kids more concerned over how they can waste a terabyte on ROBLOX's servers instead of giving them money (especially to Saint Michael, our holy lord B1tsh1ft.)

- B1tsh1ft's #1 fan! Loyal Crusader of Knights B1tsh1ft! REMEMBER OUR SAINT! -
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