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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Messages bug?

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GunsBullets is not online. GunsBullets
Joined: 01 May 2011
Total Posts: 218
08 Oct 2014 05:51 PM
Today, I've had no messages all day, then I started a PM conversation with someone. Now it says I have one message, but when I go to the messages tab there are no new messages there. This keeps happening. I have 119 pages of unarchived messages.

Also, whenever I try to archive any messages it bugs out and nothing happens on the page, and then the navigation bars stop working, stopping me from clicking on anything (including ads, I can type in the search bar but It won't let me press enter.), and I have to close it out.

Has this happened to anyone before? Any idea on how to fix it?
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jynj2912 is not online. jynj2912
Forum Moderator
Joined: 16 May 2014
Total Posts: 12
08 Oct 2014 05:57 PM
When you are start with home page and navigate to messages page, it still happens?
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GunsBullets is not online. GunsBullets
Joined: 01 May 2011
Total Posts: 218
08 Oct 2014 06:00 PM
I just tried it, and it still bugs out! Also, it might be irrelevant but everyone's avatar icons on my messages page all turned into that loading question mark image.
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jynj2912 is not online. jynj2912
Forum Moderator
Joined: 16 May 2014
Total Posts: 12
08 Oct 2014 06:03 PM
When you are navigate to message tab ,what does your url looks like? like this : http://www.roblox.com/my/messages/#!/inbox
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GunsBullets is not online. GunsBullets
Joined: 01 May 2011
Total Posts: 218
08 Oct 2014 06:07 PM
"http://www.roblox.com/my/messages/#!/inbox" Was what I just copied from the URL. It's strange!
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jynj2912 is not online. jynj2912
Forum Moderator
Joined: 16 May 2014
Total Posts: 12
08 Oct 2014 06:12 PM
ok, let me summarize your issue, 1. can not archive messages; 2. can not navigate message tabs;
sounds right?
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stickpick123 is not online. stickpick123
Joined: 12 May 2012
Total Posts: 508
08 Oct 2014 06:18 PM
I didn't get any today. Change your messages to friends only and if its only you then it must be targeted at u
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GunsBullets is not online. GunsBullets
Joined: 01 May 2011
Total Posts: 218
08 Oct 2014 06:22 PM
Absolutely right. Also, it now says I have two unread messages. I still have nothing new showing up.
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jynj2912 is not online. jynj2912
Forum Moderator
Joined: 16 May 2014
Total Posts: 12
08 Oct 2014 06:29 PM
I am very sorry about this.

Could you please do me a favor? In your settings, what's your option of "Who can message me:" under Privacy tab?
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Robloxianz1234 is not online. Robloxianz1234
Joined: 27 Jan 2013
Total Posts: 62
08 Oct 2014 06:55 PM
jynj2912 this is happening too me as well.
I have 3 Messages but nothing is new!
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P0Ptartfudge is not online. P0Ptartfudge
Joined: 13 Nov 2011
Total Posts: 19577
08 Oct 2014 07:10 PM
Try clearing your cookies/cache.
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Robloxianz1234 is not online. Robloxianz1234
Joined: 27 Jan 2013
Total Posts: 62
08 Oct 2014 07:15 PM
@P0P
Thanks, it worked.
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dranger7734 is not online. dranger7734
Joined: 11 May 2013
Total Posts: 11
26 Nov 2014 12:47 AM
Omg same ever since i got the surface windows and try to look on roblox couple weeks its ok then it started doing the http://www.roblox.com/my/messages/#!/inbox and yah and i keep having to sigh out and log in to check but if its my ipad i can still check ...
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dranger7734 is not online. dranger7734
Joined: 11 May 2013
Total Posts: 11
11 Feb 2015 10:02 PM
Still happening ... please i need someone help to help me fix it
now : http://www.roblox.com/my/messages/#!/inbox ( now cant read messages unless i gota sighn out on my surface and go back on
before : http://www.roblox.com/my/messages/inbox ( when it used to work )
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TallAwesomeGuy98 is not online. TallAwesomeGuy98
Joined: 26 Mar 2012
Total Posts: 26793
09 Mar 2017 05:12 PM
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