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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: HELP ME NOW PLEASE!!!!!! HELP!!!

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TH3ENT3RTA1N3R is not online. TH3ENT3RTA1N3R
Joined: 12 Mar 2011
Total Posts: 23
03 Sep 2011 11:49 AM
Please help me, When i click on ROBLOX Studio. It says ROBLOX Game has stopped working, When i click "View Problem Details" This comes up!

Problem signature:
Problem Event Name: APPCRASH
Application Name: RobloxApp.exe
Application Version: 0.45.0.316
Application Timestamp: 4e5e7e6c
Fault Module Name: MSHTML.dll
Fault Module Version: 9.0.8112.16434
Fault Module Timestamp: 4e28e61f
Exception Code: c0000005
Exception Offset: 001d0958
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: 5177
Additional Information 2: 96a293ebb842bc9b61595a7c5edb3519
Additional Information 3: 629e
Additional Information 4: 410ca035f2c0376552c7d87d7e84b23c



It does the same for ROBLOX Too.
Its funny how i can go on Roblox.com and play games through google chrome.
But when i open internet explorer.
THIS COMES UP.

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: MSHTML.dll
Fault Module Version: 9.0.8112.16434
Fault Module Timestamp: 4e28e61f
Exception Code: c0000005
Exception Offset: 001d0958
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: d00b
Additional Information 2: 3f907449ef9494ccf5a0201083c5b6ff
Additional Information 3: 988c
Additional Information 4: 180fec5ecf5ec6521a34513abebf9060




PLEASE HELP ME! I CANNOT BUILD ANYTHING! AND ITS MAKING MY LIFE A MISERY -.-
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Kevin7704 is not online. Kevin7704
Joined: 08 Jan 2009
Total Posts: 5568
03 Sep 2011 03:48 PM
Well,i have no idea what was going on.
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rockeness is not online. rockeness
Joined: 15 Nov 2008
Total Posts: 2208
03 Sep 2011 04:33 PM
Make sure nothing is blocked (on the internet) and the firewall.

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DeadlyAssasainator is not online. DeadlyAssasainator
Joined: 08 Aug 2011
Total Posts: 37
03 Sep 2011 05:52 PM
check both your Firewall and the Router.

Firewalls

A lot of antivirus or internet security software tries to control which programs can access the internet. Often, these programs err on the side of caution and by default no program is allowed access. The easiest thing to try is just turning your internet firewall software off, to see if that allows you to join games. If it does, you can turn it back on and follow these steps to safely allow ROBLOX to access the internet:

Please search Builderman's Help for Norton, MSN, and AOL specific help.

1. Find your firewall program's control panel. Often you can find this in the taskbar in the lower right hand corner of your desktop. Otherwise, it is probably in your Windows Control Panel. It's very common to find the control panel in your taskbar. Make sure to check down there.

2. Find the program permissions section.

3. Find ROBLOX and allow it unrestricted access to the internet.

Router Settings

The ROBLOX client isn't bound to use a specific port for outgoing data, rather it scans to find a free port on your machine. Thus if your router is blocking UDP packets on ANY port, you may run into problems.

If you're running a router, look up the router's manual and see how to unblock them.
If you're running a DSL modem that blocks ports, call your ISP and have them walk you through how to unblock them.
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DeadlyAssasainator is not online. DeadlyAssasainator
Joined: 08 Aug 2011
Total Posts: 37
03 Sep 2011 05:52 PM
this should probably work.if it doesn't than ........
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Bannana97 is not online. Bannana97
Joined: 22 Jun 2008
Total Posts: 10215
03 Sep 2011 05:53 PM
[ Content Deleted ]
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firestorm777 is not online. firestorm777
Joined: 06 Aug 2011
Total Posts: 3
02 Nov 2013 04:54 PM
Sorta what my problem is right now.
But on google chrome it doesn't work.
How ever when I went to one of my friend's house.
I let her use my roblox account and guess what,
It worked! So it isn't my account but the desktop.
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initalkillercop is not online. initalkillercop
Joined: 07 Nov 2012
Total Posts: 1625
02 Nov 2013 05:02 PM
@Above look at the date
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supremechloe is not online. supremechloe
Joined: 14 Apr 2012
Total Posts: 1624
26 Dec 2013 08:44 PM
Look at that OS number.....


BOY UPDATE THAT PILE OF OLD DATA!!!
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blackopszombies02 is not online. blackopszombies02
Joined: 22 Dec 2012
Total Posts: 159
26 Dec 2013 09:05 PM
There may be something that's blocking ROBLOX from your Firewall.
Try to figure out if that's the problem, if it's not I have other solutions.

1. Troubleshoot Problems
It could detect a problem & if it does, it will give you information on ways to
fix it.

2. Unplug your computer/modem for 5 minutes.

3. You could have a ban on your ROBLOX which is why it says APPCRASH. It's causing
you to crash.

4. Make sure your computer is compatible with ROBLOX. What version of Windows do you have? I have Windows 8 and ROBLOX has a problem with connecting to newer computers.

5. If nothing helps, email roblox, info@roblox.com

Hope your problem is solved..


+ I am NOT an Administrator +
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BroArmyPewdie is not online. BroArmyPewdie
Joined: 10 Jul 2012
Total Posts: 21
21 Feb 2014 08:23 AM
Mine says: Problem signature:
Problem Event Name: InPageError
Error Status Code: c000009c
Faulting Media Type: 00000003
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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abood78 is not online. abood78
Joined: 18 Dec 2009
Total Posts: 23
20 Mar 2014 11:57 AM
I have this Problem too! PLEASE HELP ME
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SteveAndSteve is not online. SteveAndSteve
Joined: 20 Dec 2013
Total Posts: 727
22 Mar 2014 04:23 AM
I have this problem too! When i click show problem details, it says this!Problem Event Name: APPCRASH
Application Name: RobloxPlayerLauncher.exe
Application Version: 1.6.0.459
Application Timestamp: 5329d65f
Fault Module Name: RobloxPlayerLauncher.exe
Fault Module Version: 1.6.0.459
Fault Module Timestamp: 5329d65f
Exception Code: c0000005
Exception Offset: 00007e9b
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 6153
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I have tryed rebooting, the firewalls not blocking it, and ive tryed reinstalling entirely, but it doesnt work!!
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jakewilson111 is not online. jakewilson111
Joined: 21 Feb 2013
Total Posts: 347
22 Mar 2014 04:31 AM
i will whats wronge .-.
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Thomas55366 is not online. Thomas55366
Joined: 11 Jan 2014
Total Posts: 1
22 Mar 2014 04:34 AM
Problem signature:
Problem Event Name: ########
Application Name: ####################.###
Application Version: 1.6.0.459
Application ########## ########
Fault Module Name: ####################.###
Fault Module Version: 1.6.0.459
Fault Module ########## ########
Exception Code: ########
Exception Offset: ########
OS Version: #.#.####.#.#.#.###.##
###### ID: ####
Additional Information 1: ####
Additional Information 2: ################################
Additional Information 3: ####
Additional Information 4: ################################

This is my error please help me??
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81b is not online. 81b
Joined: 19 Apr 2014
Total Posts: 8
14 Jul 2014 07:11 PM
Well not really if every other word happens to be censored.
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Kevin7704 is not online. Kevin7704
Joined: 08 Jan 2009
Total Posts: 5568
14 Jul 2014 07:59 PM
gg you bumped a 3 year old thread
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benn3838 is not online. benn3838
Joined: 30 Jun 2014
Total Posts: 93
08 Aug 2014 08:07 PM
i have da problem 2 IM REALY SAD ;0
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cooljake57988 is not online. cooljake57988
Joined: 17 Sep 2013
Total Posts: 65
11 Aug 2014 10:39 PM
UMM THIS COME SUP TOO FOR ME
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cooljake57988 is not online. cooljake57988
Joined: 17 Sep 2013
Total Posts: 65
11 Aug 2014 10:40 PM
Umm this comes up for me too please help
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BlazikenBlast6241 is not online. BlazikenBlast6241
Joined: 18 Aug 2012
Total Posts: 1
15 Sep 2014 06:39 PM
Just quit using roblox. the same happened to me and i cant fix it. nothing works. and also, nobody helps. i quit roblox. Bye everybody.
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justhappy6 is online. justhappy6
Joined: 22 Apr 2012
Total Posts: 30
20 Sep 2014 02:12 PM
Whats the same thing that's happening to me Please HELP

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justhappy6 is online. justhappy6
Joined: 22 Apr 2012
Total Posts: 30
20 Sep 2014 02:19 PM
Same im really sad
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ammm1 is not online. ammm1
Joined: 18 May 2010
Total Posts: 17
23 Sep 2014 03:05 AM
To fix your problems you need to delete system32
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xReGlitchx is not online. xReGlitchx
Joined: 05 Sep 2014
Total Posts: 2
26 Sep 2014 07:54 AM
Me too D:
Problem Event Name: BEX
Application Name: RobloxPlayerBeta.exe
Application Version: 0.169.0.51983
Application Timestamp: 542360e6
Fault Module Name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Fault Module Timestamp: 5098858e
Exception Offset: 000a326c
Exception Code: c0000409
Exception Data: 00000007
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 424c
Additional Information 2: 424c8dffae7097e98806157fa10bb097
Additional Information 3: 297b
Additional Information 4: 297bb002c3ad8b25955be6111db345a4

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-GB\erofflps.txt
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