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Re: It's been 74 hours and info@roblox.com isn't replying...

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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 09:30 PM
What should I do? It's a serious issue.
I can't access my other account, and I have Builder's Club on it. I don't want to pay for an account I can't access!

★ Bedash / Realizes ★
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snsnn123 is not online. snsnn123
Joined: 22 Apr 2011
Total Posts: 6116
18 Sep 2014 09:30 PM
Roblox dint care hard enough
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 09:34 PM
I have the account verified as well, and I'm not getting the verification email for when you click "Forgot your PW?"

★ Bedash / Realizes ★
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 09:41 PM
Wondering if a moderator could help me out.

★ Bedash / Realizes ★
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gruntmaster1217 is not online. gruntmaster1217
Joined: 03 Oct 2010
Total Posts: 21355
18 Sep 2014 09:43 PM
Patience bro

~*Wilhelm Scream*
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hunte922 is online. hunte922
Joined: 28 May 2008
Total Posts: 6969
18 Sep 2014 09:44 PM
Get a usernames reminder.
It'll tell you if you are using the wrong email.
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 09:44 PM
Well I have Builder's Club on the account, and I'm not going to wait more than four days.
I will call them tomorrow, because this is a serious billing issue as well.

★ Bedash / Realizes ★
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 09:45 PM
Did the usernames reminder, says I own the account.

★ Bedash / Realizes ★
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 09:47 PM
Tweeted some staff and the help account on Twitter about the issue.
It's terrible Customer Service if I have to wait this long for a reply.

★ Bedash / Realizes ★
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weinmanj is not online. weinmanj
Top 25 Poster
Joined: 24 May 2008
Total Posts: 59999
18 Sep 2014 09:48 PM
welcome to roblox
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 09:49 PM
It doesn't help that I'm not patient.
I've never had this issue before.

★ Bedash / Realizes ★
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 09:51 PM
:I

★ Bedash / Realizes ★
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 09:55 PM
Oh well, seems like moderators don't care.

★ Bedash / Realizes ★
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jonhy456 is not online. jonhy456
Joined: 09 Feb 2011
Total Posts: 41626
18 Sep 2014 10:00 PM
Dude. You got to wait.

There are people sending way more important emails to info@roblox.com such as exploits, STOLEN accounts, etc.


8/26/14, Roblox Site Crash. Reason? Data Center blacked out. Why? Someone put a blimp in there - GordonRox
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Zoink101 is not online. Zoink101
Joined: 19 Dec 2010
Total Posts: 2758
18 Sep 2014 10:01 PM
Well ummm.... idk. Capture Davids cat and threaten him to fix it I guess.
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jonhy456 is not online. jonhy456
Joined: 09 Feb 2011
Total Posts: 41626
18 Sep 2014 10:02 PM
^^ Yes, because taking a hostage always works.


8/26/14, Roblox Site Crash. Reason? Data Center blacked out. Why? Someone put a blimp in there - GordonRox
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 10:11 PM
I'll be nice and wait another day.

★ Bedash / Realizes ★
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jonhy456 is not online. jonhy456
Joined: 09 Feb 2011
Total Posts: 41626
18 Sep 2014 10:11 PM
Like you have anything else to do.


8/26/14, Roblox Site Crash. Reason? Data Center blacked out. Why? Someone put a blimp in there - GordonRox
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DanBossStar321 is not online. DanBossStar321
Joined: 26 Dec 2012
Total Posts: 27652
18 Sep 2014 10:13 PM
http://www.youtube.com/watch?v=WY0ReCu4StA
this should help.

Indian of ATR
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 10:47 PM
76 hours later: no responce

★ Bedash / Realizes ★
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 10:56 PM
:II

★ Bedash / Realizes ★
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
18 Sep 2014 11:18 PM
Any moderators online?

★ Bedash / Realizes ★
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Realizes is not online. Realizes
Joined: 21 Sep 2013
Total Posts: 5789
19 Sep 2014 12:23 AM
78 hours later; no response.

★ Bedash / Realizes ★
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coolz4you is not online. coolz4you
Joined: 21 Sep 2012
Total Posts: 7455
19 Sep 2014 12:43 AM
Takes 3+ days to get a response when I send an email to roblox.
I have to wait another 3 days because they couldn't open the attachment I sent with my email lol
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garret7 is not online. garret7
Joined: 25 Apr 2008
Total Posts: 3145
19 Sep 2014 12:54 AM
I think you haven't found out yet that ROBLOX could care less about their support, or users.
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