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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Friend's Account Stolen?

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Velociter is not online. Velociter
Joined: 07 Jul 2013
Total Posts: 2853
01 Sep 2014 06:14 PM
A friend of mine's account is no longer in his possession; I don't know the details as to how he lost his account. Anyhow, he's partying me, frantically asking what to do.

At first, I recommended the first thing that came to my mind, which was to have him do the Forgot PW. He said he did try this, but apparently whoever has his account changed the email that it was connected to.

He said he emailed ROBLOX, and I know that it takes a couple of days for a response from them.

Is there anything he can do in the meantime?

[[:- Velociter, Emperor of Devestation
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1ve is not online. 1ve
Joined: 09 Jul 2014
Total Posts: 163
01 Sep 2014 06:28 PM
Just make sure to email roblox and tell them what happened. If they changed the email, there's nothing you can do but wait for roblox to respond. Don't follow whoever it was into a game and ask, let roblox settle it.
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LilithRose is not online. LilithRose
Joined: 05 Dec 2011
Total Posts: 935
01 Sep 2014 06:30 PM
If they changed the em@il, his em@il should get a message saying "did you change your em@il to "insert em@il"? if not blah blah" Or something like that, that's how i knew who h@cked me one time as his em@il had his us3rname in it.
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fpsman44 is not online. fpsman44
Joined: 06 Jun 2013
Total Posts: 2816
01 Sep 2014 06:32 PM
email, hacked, and username aren't filtered btw
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Zetiux is not online. Zetiux
Joined: 07 Nov 2012
Total Posts: 7111
01 Sep 2014 06:51 PM
Well if he did the reset p@ssw0rd system, it dont work for nobody atm.
The best he can do is email info@roblox and give proof that he owns the account.

< Join Delvosity Today!
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3PointOneFour is not online. 3PointOneFour
Joined: 22 Jun 2014
Total Posts: 72
01 Sep 2014 07:28 PM
@lilith, I try, but i get an error.
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3PointOneFour is not online. 3PointOneFour
Joined: 22 Jun 2014
Total Posts: 72
06 Sep 2014 05:29 PM
Bump
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3PointOneFour is not online. 3PointOneFour
Joined: 22 Jun 2014
Total Posts: 72
06 Sep 2014 05:33 PM
bump2
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3PointOneFour is not online. 3PointOneFour
Joined: 22 Jun 2014
Total Posts: 72
06 Sep 2014 05:55 PM
bump
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JustGimmeDaBux is not online. JustGimmeDaBux
Joined: 16 Sep 2012
Total Posts: 2428
06 Sep 2014 06:24 PM
Email info@roblox. They might need proof its your account.


R$10

Send me trades! I don't decline, I always counter or accept!
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3PointOneFour is not online. 3PointOneFour
Joined: 22 Jun 2014
Total Posts: 72
06 Sep 2014 07:51 PM
what kind of proof would they need?
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iiCasual is not online. iiCasual
Joined: 16 Jun 2012
Total Posts: 319
06 Sep 2014 09:21 PM
Tell him to reset his Passcode,
try to log in and then there should be "Forgot Passcode" Thing and press that,
if he is smart he changed his email. (Worst case)
If he did, try to figure out who did it.
Or just wait for ROBLOX to reply...
(It doesn't really say "passcode" you know what I mean)
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3PointOneFour is not online. 3PointOneFour
Joined: 22 Jun 2014
Total Posts: 72
07 Sep 2014 07:04 PM
^
he changed the email
then he game me my account back, he sent me the passcode by email
then he hacked my computer -.-
and changed the pass.
and the email
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iiCasual is not online. iiCasual
Joined: 16 Jun 2012
Total Posts: 319
08 Sep 2014 04:04 PM
I hate to hear that D:
Do you know who did it?
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3PointOneFour is not online. 3PointOneFour
Joined: 22 Jun 2014
Total Posts: 72
08 Sep 2014 08:39 PM
nope
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TetraZazicII is not online. TetraZazicII
Joined: 23 Feb 2012
Total Posts: 476
08 Sep 2014 08:40 PM
My friend had the exact same issue, worst case is he told me the person who changed the em@il is invalid. Luckily, his IP tracker helped a lot.

@OriginalPost, was this victim under an OBC player who claims to help people with R$ h@x?
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CrystalSweeper is not online. CrystalSweeper
Joined: 16 Mar 2010
Total Posts: 3721
08 Sep 2014 09:18 PM
Stop giving away your p*sswords
Seriously if you are so stupid to give it away
you are not going to get help
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awSOM518 is not online. awSOM518
Joined: 06 Sep 2011
Total Posts: 1140
09 Sep 2014 12:33 AM
The days of hacked accounts are upon us again. I thought those with the coding abilities had been wiped out. My friend, crabgod, may be behind this. All 172 of his hacked accounts are perms IP banned. He was good.....
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HaterManKiller is not online. HaterManKiller
Joined: 05 Sep 2014
Total Posts: 7
09 Sep 2014 06:45 PM
Send email to roblox and proof the account is his
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stefani1o1 is not online. stefani1o1
Joined: 17 Dec 2013
Total Posts: 439
09 Sep 2014 11:40 PM
By stolen do you mean that ur friend gave this person his pw?
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TheLegendEmperor is not online. TheLegendEmperor
Joined: 30 Jun 2012
Total Posts: 2060
10 Sep 2014 05:05 AM
You're friend for one maybe got into a website he shouldn't have, there is no possible way to have someone steal your account without you downloading something. He/she might of tried to either do the following:

1: Try to download a exploit.
2: Try to get free robux/tix
3: Try to get more Bc, if he doesn't have BC.

If the person was able to take control of his/her computer then you clearly know that is now injecting a virus or not sure what they are called. But he/she basically screwed himself/herself if that person got in control of his/her computer.
If they change the PW and Mail. Then best thing is to email Roblox providing evidence that, that in fact was his/her account. If you use your mothers/fathers credit card then he/she should get the billing information on that. Also, If you used a prepaid card then well I don't know how to help you except try to provide the original email the usernames before along with some decals you've taken try signing into a test website such as robloxs test website and show them prove of you signing in.. That is if your account was made before 1012...


#GonnaGetHate [GGH]
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awSOM518 is not online. awSOM518
Joined: 06 Sep 2011
Total Posts: 1140
10 Sep 2014 11:25 AM
@theleg


Its possible to steal someone's account another way.
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