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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Robux issue

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epicjake132 is not online. epicjake132
Joined: 24 May 2010
Total Posts: 11
20 Aug 2014 08:57 PM
So i bought a $25 vanilla master card so i could buy 2 $10 robux option, but being the idiot i am i didint realise the country was set to united states when i live in canada, i switched it to canada but it said i attempted to use the card to many times, checking the card it had spent $20 on the robux, but i never got the robux because it failed, i sent them an email with the credit card number date and security code, and the email used, will i get my robux or money back?
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epicjake132 is not online. epicjake132
Joined: 24 May 2010
Total Posts: 11
20 Aug 2014 09:07 PM
Really need help
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TheRobloxTechnican is not online. TheRobloxTechnican
Joined: 17 Aug 2014
Total Posts: 19
20 Aug 2014 09:12 PM
First, wait a while, maybe after that you can use it.
Since we don't know how ROBLOX is going to do, your quickest way is to call their billing department: 1-888-858-BLOX (you must be 18+ to call) not that its quicker, its more secure, since you have to tell them the CVV of the card too.
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epicjake132 is not online. epicjake132
Joined: 24 May 2010
Total Posts: 11
20 Aug 2014 09:14 PM
You didint read correctly, i already paid them $20 for robux, but because the fact that it denied me because i tried to many times it didint give me the robux.
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epicjake132 is not online. epicjake132
Joined: 24 May 2010
Total Posts: 11
20 Aug 2014 09:15 PM
In a easier to understand way, i paid them money and did not get robux because of an issue.
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TheRobloxTechnican is not online. TheRobloxTechnican
Joined: 17 Aug 2014
Total Posts: 19
20 Aug 2014 09:17 PM
Still, your fastest way for this issue is calling ROBLOX *tomrrow morning* by the number I provided above.
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epicjake132 is not online. epicjake132
Joined: 24 May 2010
Total Posts: 11
20 Aug 2014 09:19 PM
But the problem is, im only 16, and you have to be 18+ my parents wont be home at that time.
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epicjake132 is not online. epicjake132
Joined: 24 May 2010
Total Posts: 11
20 Aug 2014 09:24 PM
Can anybody else help me? like really i just spent $20 on roblox and got nothing.
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epicjake132 is not online. epicjake132
Joined: 24 May 2010
Total Posts: 11
20 Aug 2014 09:45 PM
Please help
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