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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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ROBLOX not working on Windows 8.1

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iManx34 is not online. iManx34
Joined: 16 Oct 2013
Total Posts: 49
17 Aug 2014 07:13 PM
Dear users or moderators:
I installed this new version of Windows (8.1) and when I runned ROBLOX Player, PUM it won't load.
I tried opening Internet Explorer and played a game, but it just said that "ROBLOX is updating please wait"
I also tried changing the compatibilty mode to Windows 8, 7, Vista and XP but still nothing.
I tried with re-installing ROBLOX but not working.
Also when installing ROBLOX Player a message appears once it finishes saying "ROBLX Player has closed, Windows is trying to find a solution"
In fact, my ROBLOX broke and won't open, nor let me play a game.

I discovered another problem with ROBLOX Studio, it does open but when I click on edit a place, it just shows gray screen.

I need help QUICK!! I have many projects to do!!

PLEASE SOMEONE!!!
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ethanp2003 is not online. ethanp2003
Joined: 19 Jul 2011
Total Posts: 110
17 Aug 2014 07:29 PM
Try reinstalling your operating system. If it doesn't work, I have nothing else off the top of my mind.

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nefera123459 is not online. nefera123459
Joined: 14 Oct 2012
Total Posts: 22
17 Aug 2014 07:29 PM
Take it to a computer expert.
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iManx34 is not online. iManx34
Joined: 16 Oct 2013
Total Posts: 49
17 Aug 2014 07:32 PM
@nefera: I won't waste moeny like that, I will try to find an online solution.
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natalia1247 is not online. natalia1247
Joined: 06 Jan 2014
Total Posts: 3
17 Aug 2014 07:45 PM
Don't play on the roblox player. Play on regular google chrome or something. ._____.
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iManx34 is not online. iManx34
Joined: 16 Oct 2013
Total Posts: 49
17 Aug 2014 07:47 PM
@natalia: I tried doing that, still nothing.....
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thomasandfriends67 is not online. thomasandfriends67
Joined: 28 Dec 2009
Total Posts: 6
17 Aug 2014 07:56 PM
iManx, Take it to a expert who knows how to fix it. I would waste money to fix it. Sorry for talking to you :P Just here to help you fix it.
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Apple1808 is not online. Apple1808
Joined: 04 Aug 2012
Total Posts: 143
17 Aug 2014 08:35 PM
Hello, I read your forum, I would suggest you restore your computer, If still continues, Contact Microsoft or your Computer Brand, The most recommended is to restore, If it's working, Then your good!

Apple1808, Tech Support
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AviFanaticSiq is not online. AviFanaticSiq
Joined: 08 May 2013
Total Posts: 18
17 Aug 2014 08:35 PM
If you have a copy of Windows 7 available, partition your hard drive and install Windows 7 on that new partition.
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firestorm122 is not online. firestorm122
Joined: 28 Sep 2011
Total Posts: 44
17 Aug 2014 08:49 PM
Ive had this same problem, but I managed to fix it!

Your firewall is most likely blocking roblox from running. It happens to me alot (Every time roblox has a new update actually ._.) I have norton 360 and it automatically manages the firewall. what happens is roblox is set to auto (Because norton does not know what it is) so it may block it from running, all I have to do is search "Roblox" and set everything with the name roblox to "allow"!

Oh, and if you have norton 360 also, how to get to the firewall thing:
Click Norton 360 Icon --> Click Security --> Click Manage Firewall --> Click Program rules (Note that the first time you do this WILL take a while, as Norton is finding all of the programs installed.) --> Search Roblox --> Use the drop boxes beside everything that says roblox and set it to "Allow"

Let me know if this helps!
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firestorm122 is not online. firestorm122
Joined: 28 Sep 2011
Total Posts: 44
17 Aug 2014 08:52 PM
Sorry for double post, forgot to add something.
If you need any more help, feel free to PM me!
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mrflamingpants is not online. mrflamingpants
Joined: 06 Feb 2013
Total Posts: 148
17 Aug 2014 08:52 PM
Install microsoft c++ C and .net framework
Also install some sort of .rar extractor, that may be the problem...
I'd say completely power down your pc, and if Its a desktop remove the hard drive and place it back in.
If its not, take the battery out for a while and see how that goes.
Just make sure your operating system has a bit of a break and that might fix something.
If it helps, Your welcome. If not so, I can't do anything more for you buddy...

ʞɔəu pəuıɐɹʇs ɹnoʎ ʇnoqɐ səzıƃolodɐ sʇuɐdƃuıɯɐlɟɹɯ
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Jakethesn8ke225 is not online. Jakethesn8ke225
Joined: 28 Jan 2014
Total Posts: 196
17 Aug 2014 08:53 PM
Internet explorer, thats your problem XD

You're going surfin' on the internet
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mrflamingpants is not online. mrflamingpants
Joined: 06 Feb 2013
Total Posts: 148
17 Aug 2014 08:53 PM
And Update the firewall permissions, that might help. My advice would only work if checking the firewall didn't,
And as said above^ Feel free to pm me anytime.

ʞɔəu pəuıɐɹʇs ɹnoʎ ʇnoqɐ səzıƃolodɐ sʇuɐdƃuıɯɐlɟɹɯ
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Jakethesn8ke225 is not online. Jakethesn8ke225
Joined: 28 Jan 2014
Total Posts: 196
17 Aug 2014 08:54 PM
but seriously though, make sure that you have the correct drivers, graphics cards, settings, and programs to make sure roblox can run

You're going surfin' on the internet
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iManx34 is not online. iManx34
Joined: 16 Oct 2013
Total Posts: 49
17 Aug 2014 09:14 PM
Thank you vey much guys, I tried with almost all you said, I think I sokved the problem.
All of you were useful! Except for thomas, he only says stupid things.
Thank you very much!
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iManx34 is not online. iManx34
Joined: 16 Oct 2013
Total Posts: 49
17 Aug 2014 09:16 PM
And also thomas: I wouldn't pay if it's a ´problem I can solve BY MYSELF.
Idiot.
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Nood563 is not online. Nood563
Joined: 02 May 2017
Total Posts: 31
17 Aug 2014 10:20 PM
microsoft is trolling you although i have a disc of it i won't download that piece of poo. IT WON'T LET YOU BACK TO WINDOWS 7 AND YOU SHOULD PAY MONEY BACK!
GO DOWNLOAD UTORRENT AND GO PIRATEBAY , TYPE WINDOWS 7 THEN DOWNLOAD IT STEP BY STEP . IF YOU DONE DOWNLOADING IT AND ITS A DISC , DOWNLOAD POWERISO AND OPEN IT . THEN BAM BAM BAM


YOU KNOW WHAT WINDOWS 8.1 JUST DESTROY MY BF4 NOW I CAN PLAY IT CUZ IMA WIN7
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AviFanaticSiq is not online. AviFanaticSiq
Joined: 08 May 2013
Total Posts: 18
18 Aug 2014 01:42 AM
@Nood: Aren't most torrents erm... illegal?
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SlaterTehSlayer is not online. SlaterTehSlayer
Joined: 23 Dec 2012
Total Posts: 414
18 Aug 2014 04:20 AM
I still can't fix it and also I don't have norton I have avast can anyone help me?
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Exirt is not online. Exirt
Joined: 07 Oct 2010
Total Posts: 4580
18 Aug 2014 10:19 AM
@iManx

And there is the oder raging just because of what thomas said

"I wouldn't pay if it's a problem I can solve BY MYSELF"

But you didn't solve it by yourself.

People helped you.

Thus, means you are an idiot
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iManx34 is not online. iManx34
Joined: 16 Oct 2013
Total Posts: 49
18 Aug 2014 06:44 PM
@Exirt: Calling thomas an idiot is more tan personal, besides his stupidities, he did very bad things to me in the past.

I am not an idiot. Thomas is and I DON'T CARE what other people say.
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thomasandfriends67 is not online. thomasandfriends67
Joined: 28 Dec 2009
Total Posts: 6
22 Sep 2014 03:53 PM
Fake. You did bad things in the past :3
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iManx34 is not online. iManx34
Joined: 16 Oct 2013
Total Posts: 49
22 Sep 2014 08:40 PM
Shut up. Plus, this problem is SOLVED.
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awesome404 is not online. awesome404
Joined: 11 Jan 2009
Total Posts: 3601
22 Sep 2014 08:44 PM
Whatever you do, never delete System 32.

~ I solemnly swear that I am up to no good. ~
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