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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX player won't work.

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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 04:47 AM
Every time I try playing a game in my browser, or just clicking on the roblox player icon on my desktop, I get this message:


An error occurred while starting ROBLOX player

Details: HttpSendRequest failed: HRESULT 0x80072efd

Any help?
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 04:52 AM
I just tried using another game from my desktop, and it said that I couldn't load it/open it because I wasn't connected to the internet.

However the internet connection icon says that I've got a good connection.
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 04:57 AM
Boing
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 05:25 AM
Bump
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 05:27 AM
I wish this sub-forum was more active.
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 06:11 AM
b2
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 06:26 AM
b3
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 06:58 AM
Someone answer my question already.
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Unqees is not online. Unqees
Joined: 31 Dec 2013
Total Posts: 6169
15 Aug 2014 07:05 AM
Let me see what I can do to help you.

Is your computer connected to a wireless network or is the router connected to your computer?

What is your operation system?

Have you tried restarting your computer or re-installing ROBLOX?
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 07:18 AM
@unqees

Using wireless network

windows vista

tried restarting the computer but haven't re-installed.
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Unqees is not online. Unqees
Joined: 31 Dec 2013
Total Posts: 6169
15 Aug 2014 07:24 AM
Uninstall ROBLOX, restart your computer then install ROBLOX.
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 07:27 AM
I'm trying to un-install it, but I keep getting the same message.

An error occurred while starting ROBLOX player

Details: HttpSendRequest failed: HRESULT 0x80072efd
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Unqees is not online. Unqees
Joined: 31 Dec 2013
Total Posts: 6169
15 Aug 2014 08:03 AM
Read this article, it contains information about the issue you experience: https://en.help.roblox.com/entries/221896
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 09:05 AM
I think its because of my browser, which I haven't updated in a while. Thanks for the help.
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 09:12 AM
Okay, turns out it isn't my browser
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JacobDaBloxxa is not online. JacobDaBloxxa
Joined: 01 Aug 2011
Total Posts: 5757
15 Aug 2014 09:15 AM
What antivirus do you have?
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 09:15 AM
@jacob norton
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JacobDaBloxxa is not online. JacobDaBloxxa
Joined: 01 Aug 2011
Total Posts: 5757
15 Aug 2014 09:16 AM
Is the firewall enabled?
Becuase my AVG firewall disables roblox and Google Chrome.
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Songupow is not online. Songupow
Joined: 01 Aug 2014
Total Posts: 224
15 Aug 2014 09:23 AM
Norton?

I feel very sorry for you, in a few months Norton will take over your PC, like it did too everyone else.

I'm lucky to stick with Windows Defender, as it's one of the best Anti-Viruses out there, but of course people diss it because Windows made it.
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 10:11 AM
@song I've been using norton for years, as far as I'm aware, no aacount details have been stolen OR has my computer been taken over.
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UnvalidatedRequest is not online. UnvalidatedRequest
Joined: 16 Apr 2011
Total Posts: 2910
15 Aug 2014 10:12 AM
*account
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Songupow is not online. Songupow
Joined: 01 Aug 2014
Total Posts: 224
17 Aug 2014 12:13 PM
You just wait until you meet a REAL VIRUS, then Norton will be destroyed

I'm already digging Norton's grave

;3
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TheBuilderX124 is not online. TheBuilderX124
Joined: 23 Feb 2012
Total Posts: 15380
17 Aug 2014 12:22 PM
[ Content Deleted ]
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