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Re: Kestrel - Home Store Customer Service Experience

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EBear917 is not online. EBear917
Joined: 13 Apr 2009
Total Posts: 418
07 Aug 2014 03:36 PM
Hello Kestrel Friends,

Our Home Store Services defines us as a business. In order to improve and keep doing things right, we need your help and feedback of our service. Alongside our customer poll, we want a written description of your experience at Home Store. Whether good or bad please be honest so we may best improve our service.

If you wish to fill out our survey, please reply to this forum in the following format.

1 (Bad) – 10 (Good) Customer Service Rating:

Describe your experience at Home Store:

For example…
Customer Service Rating: 9

Describe your experience at Home Store: My trip to Home Store was amazing! I was instantly shocked by the beautiful scenery. As I entered Home Store, I was met by a multitude of warm welcomes from kind employees. They asked me if I needed any assistance and they catered to my every need. I loved visiting Home Store!
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GamesKeith is not online. GamesKeith
Joined: 28 Jul 2014
Total Posts: 2261
07 Aug 2014 03:37 PM
custome sreive rating: 1

y:

ladey at teh chekcoute denied me 4 d8
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Bellaz is not online. Bellaz
Joined: 20 Sep 2009
Total Posts: 19425
07 Aug 2014 03:38 PM
0
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BrickerBlock is not online. BrickerBlock
Joined: 20 Oct 2008
Total Posts: 44
07 Aug 2014 03:42 PM
Customer service rating: 7?

They need to put Hawaiian shirts in store and sell more 'normal' clothes :)

Oh and stop making Vega/Balrog writing the descs ^^
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spsful is not online. spsful
Joined: 01 Sep 2009
Total Posts: 35
07 Aug 2014 03:43 PM
I'm so sorry about that. However, Kestrel nor ROBLOX allows online dating. We strive to have the best customer service in the industry, so online dating is strictly prohibited. Once again, however, I'm sorry you had a bad experience at the home store and I hope you'll consider us for your future clothing needs.

Cheers!
-Spsful
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truefire2 is not online. truefire2
Joined: 04 Jul 2010
Total Posts: 5330
07 Aug 2014 03:44 PM
Customer Service Rating: 0

this kestrel designer kept boasting about how great they are at making clothes even though they were crap.


HIGH QUALITY GFX FOR SALE : http://truefire2.deviantart.com/
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stix92 is online. stix92
Joined: 06 May 2011
Total Posts: 254
07 Aug 2014 04:28 PM
Please don't talk bad about employees or clothing like that sir.
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LordGrid is not online. LordGrid
Joined: 17 Jul 2014
Total Posts: 9
07 Aug 2014 05:02 PM
1 (Bad) – 10 (Good) Customer Service Rating: 10

Describe your experience at Home Store: I thought that sense this group is such a big group the homestore would be out of control with horrid interns. All employees were so friendly and I got great service! Going to Kestrel is great.
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EBear917 is not online. EBear917
Joined: 13 Apr 2009
Total Posts: 418
07 Aug 2014 05:27 PM
:/
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Leila204 is not online. Leila204
Joined: 08 Jan 2011
Total Posts: 4
07 Aug 2014 06:33 PM
Hello,

Although I am staff, I occasionally take a break and shop a little. The interns seem, well mannered but, when no one is around, they scream at the costumers, I walking in on this kind of situation, when the player just wanted nice pants, but the intern called him a noob.

1 (Bad) – 10 (Good) Customer Service Rating: 3.6

The homestore has detailed clothing and taste that fits every clientele. Although, I find my self in strange situations in which the costumer wants a pirate costume and such.
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FOXmcloud021 is not online. FOXmcloud021
Joined: 14 Apr 2012
Total Posts: 3512
07 Aug 2014 07:44 PM
I rate it a 10
I joined your home store at once randomly by clicking an ad
the next day, I join the group and play on the home store again
after that, I never stop coming. I come at least twice a day!
the customer service is great! and also, I am making some t-Shirts to sign up as
Designer for Kestrel!
So Kudos to Kestrel!
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