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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Problem with game page (IMPORTANT)

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evilpuffle is not online. evilpuffle
Joined: 10 Mar 2011
Total Posts: 11620
19 Jul 2014 02:53 PM
The game page for me is completely blank, no games.

If I'd try to press the play button to play a game, it wouldn't work.

Any tips?
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evilpuffle is not online. evilpuffle
Joined: 10 Mar 2011
Total Posts: 11620
19 Jul 2014 02:55 PM
bump
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firelord2001 is not online. firelord2001
Joined: 12 Mar 2008
Total Posts: 862
19 Jul 2014 02:56 PM
Refresh the page?
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evilpuffle is not online. evilpuffle
Joined: 10 Mar 2011
Total Posts: 11620
19 Jul 2014 02:57 PM
gee, I didn't think of that (sarcasm)
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evilpuffle is not online. evilpuffle
Joined: 10 Mar 2011
Total Posts: 11620
19 Jul 2014 03:10 PM
help
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evilpuffle is not online. evilpuffle
Joined: 10 Mar 2011
Total Posts: 11620
20 Jul 2014 12:54 PM
Help me

And if I try to go see the servers page, it wouldn't work.
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evilpuffle is not online. evilpuffle
Joined: 10 Mar 2011
Total Posts: 11620
20 Jul 2014 03:01 PM
WHY CAN'T YOU GUYS HELP?!! :(
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SCSASTUNNER is not online. SCSASTUNNER
Joined: 02 Jun 2011
Total Posts: 104
22 Jul 2014 10:41 AM
Same thing happened to me. I can't figure out the problem. I un-installed ROBLOX and re-installed but it didn't help. I was looking for answers for days but couldn't find one. Sometimes the login button won't work. I search up ROBLOX and it loads but no games appear, and I can't join anyone and I also can't play because the play button won't work.
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CookieRaider10 is not online. CookieRaider10
Joined: 15 Apr 2013
Total Posts: 3847
22 Jul 2014 10:50 AM
Update your java since the play button runs on it :D
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Jerqo is not online. Jerqo
Joined: 23 Aug 2008
Total Posts: 4507
22 Jul 2014 10:56 AM
What browser are you using?

Are all of the apps ROBLOX uses updated?
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SCSASTUNNER is not online. SCSASTUNNER
Joined: 02 Jun 2011
Total Posts: 104
22 Jul 2014 10:58 AM
I'll try that and get back to you.
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SCSASTUNNER is not online. SCSASTUNNER
Joined: 02 Jun 2011
Total Posts: 104
22 Jul 2014 10:59 AM
I am using Chrome and what do you mean all the ROBLOX apps are updated. Which ones?
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Jerqo is not online. Jerqo
Joined: 23 Aug 2008
Total Posts: 4507
22 Jul 2014 10:59 AM
Are you launching ROBLOX off the ROBLOX App? (located on the desktop for me, the big red R logo is the ROBLOX app)

Or are you launching it off a web browser by typing it into a search engine?
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SCSASTUNNER is not online. SCSASTUNNER
Joined: 02 Jun 2011
Total Posts: 104
22 Jul 2014 11:01 AM
I launch it from my Desktop.
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SCSASTUNNER is not online. SCSASTUNNER
Joined: 02 Jun 2011
Total Posts: 104
22 Jul 2014 11:02 AM
I updated it, still won't let me play. No games are even appearing on ROBLOX. When I can't favourite a game, like a game, I can't even see the Servers of a game.
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evilpuffle is not online. evilpuffle
Joined: 10 Mar 2011
Total Posts: 11620
22 Jul 2014 01:33 PM
I use Firefox, Java is installed correctly and I run it from the desktop.
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SCSASTUNNER is not online. SCSASTUNNER
Joined: 02 Jun 2011
Total Posts: 104
22 Jul 2014 02:56 PM
I found the solution. Unfortunately you have to make a new user. You won't lose your data or anything. You can play ROBLOX on a seperate user and have all your info on a different one. I am using Windows 8.1
To make a new user follow these steps.

1) Move your cursor to the top right of the page and move it down along the side to open up setting, search etc.

2) Press settings and click change PC settings.

3)Click accounts.

4) Add account

5) Follow the steps to create a new one

6) Once the new account is created, navigate to ROBLOX.COM and sign in.

7) Find a game and press play.

8) Install launcher.

9) On the top it should ask to let the plugin run. Press always.

10) VOILA.
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cippey321 is not online. cippey321
Joined: 02 Aug 2010
Total Posts: 2351
20 May 2016 01:27 AM
I need help too.
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