Jakido
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| Joined: 21 Jul 2013 |
| Total Posts: 1023 |
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| 20 Jul 2014 12:05 AM |
This is a list of Protocol's for all Staff in Mage ®, ignorance of these will follow in punishment.
Rules of Command
Mage ® uses a RoC, if you do not follow this your voice wont get heard to the right person, the RoC is the following:
- Chairman & Founder of Mage = Home Store Issues / Senior Issues / Group Relationships - Co-Chairman & Founder of Mage (2)= Clothing Issues / Home Store Issues/ Senior Issues - President & Vice President of Mage = Customer Issues / Group Suggestions/ Senior Issues - Chief Management Officer = Intern Issues / Management Issues - Chief Development Officer = Relationship Issues / Group Relationships - Head of Security = Security Issues / Authority Issues - Senior Management+ = Customer Issues/Senior Issues/ Homestore Issues
Security Codes:
- Code Green = Clear situation, no trouble.
- Code Yellow = Minor trouble, heated situation.
- Code Red = High amount of trouble, very heated situation = Contact Senior Management, Security must attempt to control the situation untill a person of authority is present.
- Code Black = A exploiter arrived in the server = Contact BoD+ immediately.
Definitions:
- RoC = Rules of Command - HS = Home Store - SC = Security Code's
Clothing Protocol:
- All staff must wear normal, casual or buisness clothing. - Security can wear semi-formal combat clothing, this may be judged by Senior Management+
Staff Protocol:
- Keep a cool head, if things are heated ask another staff member to help you out. - Dont 'blow off' customers, be nice to them, and remember to act on your best. - Use grammar, and respect everyone around you. - Use common sense, just because something is not listed in the protocol's or regulations doesn't mean it can be skipped.
Security Protocol:
- Engage troublemaker's with a warning, if they refuse, put on a warning shot, if they refuse again kill them. - If the situation goes out of your hands, contact Senior Management+. - Use grammar, and respect everyone around you. - Dont abuse the power and tools given to you, and dont use them to put yourself 'higher' then others. - Use common sense, just because something is not listed in the protocol's or regulations doesn't mean it can be skipped.
These may be changes in the future.
Chairman & Founder of Mage , Jakido |
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