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Mage ® - Staff Protocol

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Jakido is online. Jakido
Joined: 21 Jul 2013
Total Posts: 1023
20 Jul 2014 12:05 AM
This is a list of Protocol's for all Staff in Mage ®, ignorance of these will follow in punishment.

Rules of Command

Mage ® uses a RoC, if you do not follow this your voice wont get heard to the right person, the RoC is the following:

- Chairman & Founder of Mage = Home Store Issues / Senior Issues / Group Relationships
- Co-Chairman & Founder of Mage (2)= Clothing Issues / Home Store Issues/ Senior Issues
- President & Vice President of Mage = Customer Issues / Group Suggestions/ Senior Issues
- Chief Management Officer = Intern Issues / Management Issues
- Chief Development Officer = Relationship Issues / Group Relationships
- Head of Security = Security Issues / Authority Issues
- Senior Management+ = Customer Issues/Senior Issues/ Homestore Issues

Security Codes:

- Code Green = Clear situation, no trouble.

- Code Yellow = Minor trouble, heated situation.

- Code Red = High amount of trouble, very heated situation = Contact Senior Management, Security must attempt to control the situation untill a person of authority is present.

- Code Black = A exploiter arrived in the server = Contact BoD+ immediately.

Definitions:

- RoC = Rules of Command
- HS = Home Store
- SC = Security Code's

Clothing Protocol:

- All staff must wear normal, casual or buisness clothing.
- Security can wear semi-formal combat clothing, this may be judged by Senior Management+

Staff Protocol:

- Keep a cool head, if things are heated ask another staff member to help you out.
- Dont 'blow off' customers, be nice to them, and remember to act on your best.
- Use grammar, and respect everyone around you.
- Use common sense, just because something is not listed in the protocol's or regulations doesn't mean it can be skipped.

Security Protocol:

- Engage troublemaker's with a warning, if they refuse, put on a warning shot, if they refuse again kill them.
- If the situation goes out of your hands, contact Senior Management+.
- Use grammar, and respect everyone around you.
- Dont abuse the power and tools given to you, and dont use them to put yourself 'higher' then others.
- Use common sense, just because something is not listed in the protocol's or regulations doesn't mean it can be skipped.

These may be changes in the future.

Chairman & Founder of Mage ,
Jakido
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