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Hex ® Staff Protcol

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FL4MING0 is not online. FL4MING0
Joined: 24 Sep 2008
Total Posts: 368
16 Jul 2014 09:39 AM
This contains the protocol's for staff to follow, ignorance of these protocol's and you will be punished.

Chain of Command

Hex ® uses a CoC, if you dont follow this your voice wont get heard to the right person, the CoC is the following:

- President of Hex = Home Store Issues / Senior Issues / Group Relationships
- Vice President of Hex = Clothing Issues / Senior Issues
- Chief Executive Officer = Customer Issues / Group Suggestions
- Chief Staff Officer = Intern Issues / Management Issues
- Chief Development Officer = Relationship Issues / Group Relationships
- Head of Security = Security Issues / Authority Issues
- Senior Management = Lower Staff Issues

Security Codes:

Code Green = Clear situation, no trouble.

Code Yellow = Minor trouble, heated situation.

Code Red = High amount of trouble, very heated situation = Contact Senior Management, Security must attempt to control the situation untill a person of authority is present.

Code Black = A exploiter arrived in the server, or a person who was previously known for such activities - Contact HoS+ immediately.

Definitions:

- CoC = Chain of Command
- HS = Home Store
- SC = Security Code's

Staff Protocol:

- Keep a cool head, if things are heated ask another staff member to help you out.
- Dont 'blow off' customers, be nice to them, and remember to act on your best.
- Use grammar, and respect everyone around you.
- Use common sense, just because something is not listed in the protocol's or regulations doesn't mean it can be skipped.

Security Protocol:

- Engage troublemaker's with a warning, if they refuse, put on a warning shot, if they refuse again kill them.
- If the situation goes out of your hands, contact Senior Management.
- Use grammar, and respect everyone around you.
- Dont abuse the power and tools given to you, and dont use them to put yourself 'higher' then others.
- Use common sense, just because something is not listed in the protocol's or regulations doesn't mean it can be skipped.

These may be edited in the future.

President of Hex,
Xander "FL4MING0" DutchOpfor
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