Merely
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| Joined: 07 Dec 2010 |
| Total Posts: 17266 |
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| 15 Jul 2014 11:00 PM |
Hello Robloxians,
We just released a 3D thumbnails feature on the website. If you visit the page of a hat, gear, package, or character, you will see a small "Enable 3D" button that you can click to load up a 3D spinning view of the item.
Feel free to give your feedback about the feature in this thread, or post if you are having issues loading 3D thumbnails.
Index: 1. Black Texture Bug 2. 3d thumbnail never loads 3. Enabling 3D Thumbs in Safari 4. Compatibility (supported & unsupported browsers)
1. Black Texture Bug If you load a 3D thumbnail and see a black texture, or the thumbnail fails to load, this is an issue we are aware of and will fix soon.
2. If a 3d thumbnail won't load for you, open up the developer tools in your browser (f12) and post here telling me if the console tab is filled with messages about using cross origin images. If it is, this is the same bug that is causing black textures, and will be fixed as soon as possible.
3. Enabling 3D Thumbs in Safari Although most iOS devices won't support WebGL until iOS 8 is released, you can turn on WebGL manually for Safari on some Mac computers by following these instructions:
a. In Safari, open the Safari menu and select Preferences. b. Then, click the Advanced tab in the Preferences window. c. Now, at the bottom of the window, check the Show Develop menu in menu bar checkbox. d. Open the Develop menu in the menu bar and select Enable WebGL.
4. Compatibility 3D thumbnails require WebGL to work. Most modern browsers have WebGL, but many older versions do not. If you get the message that your browser is unsupported, make sure that you upgrade to the latest version.
Supported Browsers: Chrome Firefox Opera Internet Explorer (version 11+)
Unsupported Browsers: Safari for iPad (until iOS 8 comes out) Chrome for iPad (until iOS 8 comes out) Safari for Windows ROBLOX Studio's WebKit Browser
~1 week sticky~ |
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xRBTHx
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| Joined: 24 Jan 2013 |
| Total Posts: 13865 |
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| 15 Jul 2014 11:05 PM |
| add shirts and pants please. |
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wall142
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| Joined: 15 Jul 2009 |
| Total Posts: 359 |
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| 15 Jul 2014 11:06 PM |
| Ghostwalker has blue static. |
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BetterHi1
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| Joined: 16 Feb 2012 |
| Total Posts: 221 |
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| 15 Jul 2014 11:08 PM |
Nice update Mereley! *clap* *clap* *clap* *clap* *clap*
@up |
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| 15 Jul 2014 11:09 PM |
| I have a MacBook with a fully updated Chrome browser. Yet, I still get the error message that either my browser or my OS is out of date. Any suggestions? |
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| 15 Jul 2014 11:11 PM |
Thanks Merely! @ahead Is your Mac an late 2011?
im under ur bed |
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Wuffre
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| Joined: 02 Jul 2014 |
| Total Posts: 54 |
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| 15 Jul 2014 11:13 PM |
The 3D Thumbnail does not load correctly for me and I'm on Firefox for Windows..
It loads but when you try to look at someones outfits, the outfit is shined with white on the person. |
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Merely
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| Joined: 07 Dec 2010 |
| Total Posts: 17266 |
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| 15 Jul 2014 11:22 PM |
| Wuffe: If you press F12 and go to console, are there any errors about loading cross origin images? |
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Wuffre
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| Joined: 02 Jul 2014 |
| Total Posts: 54 |
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| 15 Jul 2014 11:29 PM |
Use of getUserData() or setUserData() is deprecated. Use WeakMap or element.dataset instead. requestNotifier.js:63 "instantiating .GenericConfirmation" 09d439f4b572782e6e50891144f93495.js.gzip:5 Use of getUserData() or setUserData() is deprecated. Use WeakMap or element.dataset instead. requestNotifier.js:63 Use of getUserData() or setUserData() is deprecated. Use WeakMap or element.dataset instead. requestNotifier.js:63 Use of getPreventDefault() is deprecated. Use defaultPrevented instead.
Is what comes up. |
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Merely
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| Joined: 07 Dec 2010 |
| Total Posts: 17266 |
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| 15 Jul 2014 11:30 PM |
| Can you give me the links of some user's pages that this happens on? |
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Wuffre
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| Joined: 02 Jul 2014 |
| Total Posts: 54 |
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| 15 Jul 2014 11:32 PM |
http://web.roblox.com/User.aspx?ID=452305 http://web.roblox.com/User.aspx?ID=2364169
Are some examples for me ^
It basically happens to every profile I see, including mine. If you need screenshots I will be more than happy to tweet you some. |
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Merely
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| Joined: 07 Dec 2010 |
| Total Posts: 17266 |
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| 15 Jul 2014 11:36 PM |
| Yeah that would be helpful. |
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Wuffre
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| Joined: 02 Jul 2014 |
| Total Posts: 54 |
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| 15 Jul 2014 11:37 PM |
| Alright, sending right now. I am @ItsJakeJ |
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| 15 Jul 2014 11:43 PM |
My browser doesn't support it.
WHOO 10/10 I LOVE IT! |
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Merely
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| Joined: 07 Dec 2010 |
| Total Posts: 17266 |
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| 15 Jul 2014 11:44 PM |
| Can you go to Help -> About Firefox and tell me your version number? |
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Wuffre
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| Joined: 02 Jul 2014 |
| Total Posts: 54 |
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| 15 Jul 2014 11:50 PM |
| Very nice Merely. 10/10 works like a charm on chrome. |
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| 16 Jul 2014 12:01 AM |
| It works on my chrome but not on my safari. |
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chrs2021
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| Joined: 24 Apr 2013 |
| Total Posts: 854 |
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Merely
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| Joined: 07 Dec 2010 |
| Total Posts: 17266 |
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| 16 Jul 2014 12:16 AM |
| Wuffre: My hunch is that it's a hardware issue. I found another user who is having the issue, but he uses Chrome. |
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| 16 Jul 2014 01:06 AM |
I'm one of the great people to have the black texture issue.
Yay. |
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Wuffre
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| Joined: 02 Jul 2014 |
| Total Posts: 54 |
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| 16 Jul 2014 04:15 AM |
Congratulations Merely, I was suggesting for this idea last year in the Suggestions & Ides forum, but nobody wasn't listening to my thread but Merely came up with his OWN idea is about their 3D Rotation feature. But it came alive!
One problem: It doesn't load up 3D Rotation on my Character (I think it's something to do with memory), but it works on hats and gear which I am pleased with!
Well Done Merely! |
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