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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Black Screen? Am I the only one?

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WayTooEpicToFail is not online. WayTooEpicToFail
Joined: 24 Sep 2012
Total Posts: 116
09 Jul 2014 01:10 AM
When I load a game it loads properly everything is good but at a random time in every game my screen goes pitch black. I cant do anything but when i reset its normal ,when i rejoin the server its normal then after awhile again its black screen until i reset or rejoin.


can anyone help me or tell the reason why this is happening?
*I tried posting this on the (Help forums) but got no help there*
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jac16king is not online. jac16king
Joined: 04 Jan 2010
Total Posts: 6292
09 Jul 2014 01:11 AM
I don't have the problem, may it's just your computer.


Nobody belongs anywhere, nobody exists on purpose, everybody's going to die.
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WayTooEpicToFail is not online. WayTooEpicToFail
Joined: 24 Sep 2012
Total Posts: 116
09 Jul 2014 01:13 AM
Well it isnt JUST the computer. Other people had the problem but I need the help for this situation.
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jac16king is not online. jac16king
Joined: 04 Jan 2010
Total Posts: 6292
09 Jul 2014 01:15 AM
Wait, so when it go pitch black is it the whole computer or is it ROBLOX window itself?


Nobody belongs anywhere, nobody exists on purpose, everybody's going to die.
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MikeMeMe1 is not online. MikeMeMe1
Joined: 12 Sep 2013
Total Posts: 1737
09 Jul 2014 01:19 AM
Its the comupeter you have to upgrade it or reset all folders or Go to roblox studio then Brightness and turn that to 20.

P.S I Help anyone MikeMeMe1 @ your service
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WayTooEpicToFail is not online. WayTooEpicToFail
Joined: 24 Sep 2012
Total Posts: 116
09 Jul 2014 01:36 AM
It is both and thanks Mike
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qazqazq is not online. qazqazq
Joined: 13 Aug 2009
Total Posts: 973
09 Jul 2014 01:38 AM
Happens to me once a week.
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WayTooEpicToFail is not online. WayTooEpicToFail
Joined: 24 Sep 2012
Total Posts: 116
09 Jul 2014 01:38 AM
Happens to me like every 5 seconds.
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MikeMeMe1 is not online. MikeMeMe1
Joined: 12 Sep 2013
Total Posts: 1737
09 Jul 2014 03:07 AM
or Turn down your monitor brightness
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GotMilkshake is not online. GotMilkshake
Joined: 14 Mar 2014
Total Posts: 4602
09 Jul 2014 03:08 AM
Might be your brightness...
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WayTooEpicToFail is not online. WayTooEpicToFail
Joined: 24 Sep 2012
Total Posts: 116
09 Jul 2014 10:49 AM
Nah I figured out the brightness and it is down to 10 and it still does it. It used to NEVER do this.
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kevicor0222 is not online. kevicor0222
Joined: 22 May 2011
Total Posts: 489
09 Jul 2014 11:02 AM
Here might be why it does this...

-Computer does not have the latest version of DirectX (ROBLOX requires v9 or later)
-Graphics card does not have the latest drivers
-Graphics card is not supported by ROBLOX (rarely the case)
-Player has changed ROBLOX graphics settings

What to do.

1. Open ROBLOX Studio

2. Open the Tools menu, and click on Settings

3. Click OK to proceed

4. Click the "Reset All Settings" button, located at the lower-left of the pop-up window.

If you still see a black window or this did not help at all. Try emailing a Roblox Moderator on this following email, info@roblox.com
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