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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Game Pretty Much Unplayable

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iWasHereRBLX is not online. iWasHereRBLX
Joined: 25 Jun 2014
Total Posts: 6
27 Jun 2014 12:28 AM
Yeah, I used to play Roblox a very long time ago, and I recently got back into it. The first thing I noticed when I downloaded and installed the game was that it decides to shut my system down completely, with no warning whatsoever. It doesn't happen too often on the actual game itself, but Roblox Studio and a complete crashfest, and I wind up redoing my work constantly because it shuts down my computer.

I have a GTX 470 graphics card and an Intel Core i7 X990 3.47 GHz CPU, running on a Windows 7 64-Bit OS.
I also have 6 Gigs of RAM installed. I have made sure that RAM isn't the problem, even if Roblox is the only program running, it decides to shut down. Overheating isn't the issue either, since my CPU and GPU run at around 30-40 degrees Celsius.
I've done a complete virus scan, and everything else generally recommended.

What do?
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dwiessner3221 is not online. dwiessner3221
Joined: 17 Apr 2009
Total Posts: 18461
27 Jun 2014 12:29 AM
Delete windows.

~The Money Maker~
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iWasHereRBLX is not online. iWasHereRBLX
Joined: 25 Jun 2014
Total Posts: 6
27 Jun 2014 12:37 AM
Thanks for a completely necessary and totally not redundant reply! ;D
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iWasHereRBLX is not online. iWasHereRBLX
Joined: 25 Jun 2014
Total Posts: 6
27 Jun 2014 12:53 AM
Bump.
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BrightAndCreative is not online. BrightAndCreative
Joined: 16 Mar 2010
Total Posts: 1051
27 Jun 2014 12:56 AM
Can you explain this in more detail?

Like, Is ROBLOX shutting down your PC? Or is it closing itself out?

~Bright
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iWasHereRBLX is not online. iWasHereRBLX
Joined: 25 Jun 2014
Total Posts: 6
27 Jun 2014 12:59 AM
It's shutting my PC down completely, as in one moment I'm building a level on Studio, then next I'm waiting for my PC to reboot. It doesn't even give me an error, it just powers down as if I unplugged it.
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saumibane is not online. saumibane
Joined: 04 Jan 2011
Total Posts: 2713
27 Jun 2014 01:15 AM
check task manager if theres a program eating up your ram

- im in a blue skyline
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dwiessner3221 is not online. dwiessner3221
Joined: 17 Apr 2009
Total Posts: 18461
27 Jun 2014 01:16 AM
Delete windows.

~The Money Maker~
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largecircuit is not online. largecircuit
Joined: 12 Jan 2013
Total Posts: 83
27 Jun 2014 01:35 AM
Stupid answer



Oh and try running in compaitiabily mode.
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iWasHereRBLX is not online. iWasHereRBLX
Joined: 25 Jun 2014
Total Posts: 6
27 Jun 2014 02:05 AM
I might have fixed it, removed a bunch of programs I didn't use anymore and ran CCleaner.
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dwiessner3221 is not online. dwiessner3221
Joined: 17 Apr 2009
Total Posts: 18461
27 Jun 2014 02:10 AM
Delete windows.
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iWasHereRBLX is not online. iWasHereRBLX
Joined: 25 Jun 2014
Total Posts: 6
27 Jun 2014 02:28 AM
Remember when I said that I had fixed it? Nope, I just got a shutdown from opening a world file. :\
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GoSkating is not online. GoSkating
Joined: 16 Apr 2014
Total Posts: 205
27 Jun 2014 06:39 AM
Your ROBLOX files may be out of date. Completely uninstall ROBLOX and reinstall it. If this doesnʻt work it sounds more like a computer problem. You can try contact ROBLOX support but again this doesn't seem to be a ROBLOX problem. Run ROBLOX and open task manager and see if theres anything eating up your CPU or RAM suddenly. Also try running in Safe Mode before start up. It might be the F12 key to boot the Safe Mode options but that depends on your computer, just search your computer brand for Safe Mode hot keys on start up.

<==[Pixels>RealLife]==>
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