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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Roblox Problems (Please Help)

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sillykid99 is not online. sillykid99
Joined: 02 Sep 2011
Total Posts: 210
16 Mar 2014 12:16 PM
A few days ago I was playing on roblox, it was faster then ever and I was enjoying no lag. The next day, I went on roblox again and it stopped working! I restarted my computer, reinstalled roblox and still nothing. I can't figure out what went wrong with it.

This is exactly what happens when I try to play a game:

1. Roblox starts
2. Screen goes white
3. Loads slowly
4. Extreme Slowness (Estimated 1 frame per 5-10 seconds)
5. I force-quit roblox.

Specs:
MacBook Pro
13-inch, Mid 2009
Processor: 2.53 GHz Intel Core Dou
Memory: 4GB
Graphics: NVIDIA GeForce 9400M 256 MB
Software: OS X 10.8.5

If anyone can help please post here! Thank you!
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
16 Mar 2014 12:39 PM
Hello, sillykid99.
I explain the problem its easy to say why. Roblox is trying all time fix the problem on mac you have to just wait.



-Pelailija1
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sillykid99 is not online. sillykid99
Joined: 02 Sep 2011
Total Posts: 210
16 Mar 2014 12:45 PM
So its an update issue?
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LegendaryBladeKiller is not online. LegendaryBladeKiller
Joined: 29 Aug 2013
Total Posts: 1897
16 Mar 2014 12:52 PM
@Silly you helped me alot now I'm going to help you.



Its mostly from the Roblox update because of the animations, etc.

Mac?
I don't know much about those because Roblox isn't really good at running on Macs but clean your Mac and delete/un-install unwanted programs. Try reducing as many programs that is running in the background. Turn on your Mac on "High" so it has a better performance but will have low battery life.

Try reducing the graphics when you play a game on Roblox.
Updating your graphics card is a also good way to speed up Roblox. How much RAM do you have if you have a little you can buy more RAM on Egg.

-LegendaryBladeKiller
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sillykid99 is not online. sillykid99
Joined: 02 Sep 2011
Total Posts: 210
16 Mar 2014 12:59 PM
I tried all of that, I have 4 GBs of ram. I think you are right about the update with the animations.
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
17 Mar 2014 09:43 AM
Info@roblox.com
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sillykid99 is not online. sillykid99
Joined: 02 Sep 2011
Total Posts: 210
17 Mar 2014 06:23 PM
Anyone know a fix?
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
18 Mar 2014 09:20 AM
Contact: info@roblox.com
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iMadeAnEpicUsername is not online. iMadeAnEpicUsername
Joined: 13 Dec 2013
Total Posts: 1466
18 Mar 2014 10:39 AM
Get an antivirus and take off all viruses with it.
But an antivirus will not be free, unless it's in trial mode. But 1-month trial mode will be enough.
Still lagging? Then there are serious problems with your CPU.
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sillykid99 is not online. sillykid99
Joined: 02 Sep 2011
Total Posts: 210
18 Mar 2014 02:59 PM
No viruses here! Its not lag in the sense you would probably think, its more like its laggy to start and load and usually never finishes. I have tried a virus detecter and there is none.
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
19 Mar 2014 09:25 AM
have u tried to contact info@roblox.com and tryed to turn ur grapcihcs level to 0?




-Pelailija1
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supsick is not online. supsick
Joined: 07 Jan 2013
Total Posts: 8105
19 Mar 2014 09:39 AM
probably your ######## at 10 % or you need to ##-install ROBLOX and wait a week then get back on. I promise you, ##-installing and waiting a week helps. it worked for me.
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fuzzbuzzed is not online. fuzzbuzzed
Joined: 23 Sep 2013
Total Posts: 32
19 Mar 2014 10:21 AM
Im having problems with my motorbikes right after the update so hopefully it gets fixed
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SASHAM00 is not online. SASHAM00
Joined: 17 Sep 2012
Total Posts: 14
19 Mar 2014 10:26 AM
Good day. I am Ukrainian. I
would like to buy BC, but I am
only 13 and my parents do not
have credit cards. I have money
on Wеbmоnеy. Can help
somehow?
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alan0987654321 is not online. alan0987654321
Joined: 28 Mar 2013
Total Posts: 121
19 Mar 2014 02:00 PM
@Sash
Put a Forum up.
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sillykid99 is not online. sillykid99
Joined: 02 Sep 2011
Total Posts: 210
20 Mar 2014 02:29 PM
I'm gonna wait like a week and if still nothing I'll send Roblox an Email.
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COOKI3RADI3R is not online. COOKI3RADI3R
Joined: 07 Oct 2011
Total Posts: 1575
22 Jun 2014 01:29 PM
EXACT SAME PROBLEM. Help?
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