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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX broke for 5 months and NO HELP

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COOKI3RADI3R is not online. COOKI3RADI3R
Joined: 07 Oct 2011
Total Posts: 1575
21 Jun 2014 08:10 PM
I've got nothing from forums, calls, or emails to ROBLOX and this is my final attempt.

I have a Mac OSX 10.8.5 using Safari and I have A LOT of space left on my computer.

My problem is that whenever I join ANY game the background in white and a grey box in the middle appears (Where the brick count and all that crap is) And then after 2-7 minutes the game appears. The chat is always up to date and I can see the players but the map itself and my character and other peoples characters are all turtle speed. I can't even move until 15 minutes into the game.

HELP!!!!!

I've tried: Re-install, reboot, get more storage, check firewall
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Anorack is not online. Anorack
Joined: 13 Apr 2011
Total Posts: 1751
21 Jun 2014 08:14 PM
It really depends on your computer stats which usually involve processor, graphics card, ram, etc. You should immediately go to an empty place with nobody playing in that place and try going to Menu>Setting and try changing the graphics from 10 down to 1.

Why an empty place?: Well obviously there are less motions in the game creating less lag which is why whenever you enter a busy ROBLOX place you lag a lot at the start of joining.

For more help visit https://en.help.roblox.com/home
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COOKI3RADI3R is not online. COOKI3RADI3R
Joined: 07 Oct 2011
Total Posts: 1575
21 Jun 2014 08:16 PM
I will try that…. but if that doesn't work I will still need help.
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