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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX Crashes My PC

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Kincaid1 is not online. Kincaid1
Joined: 22 Dec 2010
Total Posts: 585
19 Jun 2014 04:07 PM
About 30 minutes into any game (I'm assuming any game, I've only stayed long enough for it to happen in R2D) ROBLOX will freeze-frame for a second, then my PC will entirely crash. This has happened 6 times this week, and it started this week. I have my In-Game Settings at 0, and most of the Studio Settings at the lowest quality.

Anyone have any idea what could be making my PC crash? It's not black-screen crash, it's blue-screen crash, with an error message and everything.
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Kincaid1 is not online. Kincaid1
Joined: 22 Dec 2010
Total Posts: 585
19 Jun 2014 04:14 PM
Bump

Please help!
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MewStar13 is not online. MewStar13
Joined: 15 Oct 2011
Total Posts: 1109
19 Jun 2014 04:19 PM
Virus?
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Kincaid1 is not online. Kincaid1
Joined: 22 Dec 2010
Total Posts: 585
19 Jun 2014 04:23 PM
No, checked, no viruses.
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RobuxLife is not online. RobuxLife
Joined: 19 Sep 2012
Total Posts: 13336
19 Jun 2014 04:24 PM
What does the error message say?
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dans59 is not online. dans59
Joined: 15 Apr 2011
Total Posts: 8606
19 Jun 2014 04:25 PM
It's not crashing your PC but the roblox player crashes.


Ctrl + Alt + Del for Task Manager
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Kincaid1 is not online. Kincaid1
Joined: 22 Dec 2010
Total Posts: 585
19 Jun 2014 04:35 PM
No, it's not the Player. It's the PC. The whole thing. Blue screen and everything. And of course I know how to get to the freakin' task manager for when something occasionally freezes.
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Kincaid1 is not online. Kincaid1
Joined: 22 Dec 2010
Total Posts: 585
19 Jun 2014 04:36 PM
RobuxLife, it said something about the driver being stuck in an infinite loop.
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Iriesoja is not online. Iriesoja
Joined: 28 Jan 2011
Total Posts: 993
19 Jun 2014 04:36 PM
ur pc stats(video card processor)

something may toggle roblox to crash and the crash damages your gpu causing your pc to crash
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Kincaid1 is not online. Kincaid1
Joined: 22 Dec 2010
Total Posts: 585
19 Jun 2014 04:39 PM
Could someone explain what he just said in some form of intelligible language? I don't think he's right at all. RobuxLife, please tell me what's wrong if you can.
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Iriesoja is not online. Iriesoja
Joined: 28 Jan 2011
Total Posts: 993
19 Jun 2014 04:39 PM
are you autistic or something?
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TacticalThinking is not online. TacticalThinking
Joined: 09 Dec 2012
Total Posts: 456
19 Jun 2014 04:42 PM
Well it could be your PC overheating, is your PC running "hot" (like, does it feel physically hot) when you're playing? It could be a cooling problem, consider a new heat-sink/fan/water-cooling system if it is.
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Kincaid1 is not online. Kincaid1
Joined: 22 Dec 2010
Total Posts: 585
19 Jun 2014 04:45 PM
It's not overheating, the fan never runs super loud, and the tower rarely gets hot. I crashed again so I could re-read the message, something about the driver being stuck in an infinite loop, and said that the crashing could possibly be because of a problem with the device. That sucks.
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TacticalThinking is not online. TacticalThinking
Joined: 09 Dec 2012
Total Posts: 456
19 Jun 2014 04:46 PM
Look up your driver error via google, see what comes up.
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RobuxLife is not online. RobuxLife
Joined: 19 Sep 2012
Total Posts: 13336
20 Jun 2014 05:44 AM
Well, your driver probably can't handle roblox for more than 10 minutes.. try to lower your graphics down or use google.
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RobuxLife is not online. RobuxLife
Joined: 19 Sep 2012
Total Posts: 13336
20 Jun 2014 05:49 AM
Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:
Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.
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TeddGames101 is not online. TeddGames101
Joined: 22 Jul 2013
Total Posts: 10255
20 Jun 2014 06:39 AM
His computer doesn't have compatible files that support ROBLOX Games.
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durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
20 Jun 2014 07:38 AM
@tedd you clearly have no idea what you're talking about.

iriesoja is right.
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Tccool is not online. Tccool
Joined: 27 Nov 2011
Total Posts: 13867
20 Jun 2014 10:08 AM
you might have outdated drivers, corrupt drivers, a faulty part, or your processor is just total ####.

Check if your drivers are signed correctly and update all graphic, sound etc. drivers from your computer manufacturers website for your certain computer model.

Also, what are your exact PC specifications?
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HungeryColin is not online. HungeryColin
Joined: 01 Feb 2010
Total Posts: 927
20 Jun 2014 11:43 AM
I've had this before on my computer, except it crashed at times NOT playing ROBLOX. So my response is get a laptop. I haven't had that happen on my laptop.

3 Reasons Why

 - Graphics
 - Computer
 - Hard drive
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AltJustForForums is not online. AltJustForForums
Joined: 03 Jul 2013
Total Posts: 1564
20 Jun 2014 11:45 AM
Specs?

Oh wait, Above already asked. But still, specs?

The computer running quiet does not mean it's not overheating. It means the fan probably isn't going fast enough.
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AltJustForForums is not online. AltJustForForums
Joined: 03 Jul 2013
Total Posts: 1564
20 Jun 2014 11:46 AM
You often cannot tell if a tower is overheating just by feeling it.
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