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Re: How to take back your PG'ed account

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Devolutions is not online. Devolutions
Joined: 27 Oct 2013
Total Posts: 47890
19 Jun 2014 01:30 PM
First off, the account must had at least bought membership at least one time during it's presence, other than that, you're basically screwed, unless you sound very convincing, but that's going to be hard to do.

Anyways, usually when you purchase something, they send a message to the e-mail you gave them the details of your order, it's more like a receipt.

THIS IS WHY YOU KEEP YOUR RECEIPTS

You email info@roblox.com to tell them that your account got taken and you show them the receipt of your purchase so they will know that you're the original owner. And make sure you tell them the username and the email you originally signed up for the account.

I figured this out when I got PG'ed in January, but then I realized that I still had proof that I owned the account because of the billing information I sent them.

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TheRealDado is not online. TheRealDado
Joined: 15 Jun 2014
Total Posts: 1888
19 Jun 2014 01:30 PM
or

you verify your account beforehand

and you get a nifty email whenever someone changes the pw or email

and you can change it back
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Blockbuilder1234 is not online. Blockbuilder1234
Joined: 31 Jan 2009
Total Posts: 6239
19 Jun 2014 01:31 PM
noice
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cyranizzy is not online. cyranizzy
Joined: 13 Jun 2014
Total Posts: 236
19 Jun 2014 01:31 PM
or, you can be an idiot like i was and beg for the pger's mercy
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Devolutions is not online. Devolutions
Joined: 27 Oct 2013
Total Posts: 47890
19 Jun 2014 01:31 PM
@Dado

That too, but sometimes it fails. It failed for me like twice.
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coolkid142 is not online. coolkid142
Joined: 04 Sep 2009
Total Posts: 6579
19 Jun 2014 01:32 PM
Thanks, will keep in mind if something happens.

~ The fedora wearing, minimodding badmin, Coolkid142.
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Foreside is not online. Foreside
Joined: 16 Jun 2014
Total Posts: 650
19 Jun 2014 01:33 PM
I gave them ROBLOX my info but told them I didn't want anything. That way I can get my account back:)
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Devolutions is not online. Devolutions
Joined: 27 Oct 2013
Total Posts: 47890
19 Jun 2014 01:36 PM
The "switching e-mail" conformation can subject to failure, but this method is actually fail-proof.

When you get your account back, they send a warning message reminding you to keep your account safe.
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UffieLaneSnyder is not online. UffieLaneSnyder
Joined: 13 Dec 2013
Total Posts: 1205
19 Jun 2014 01:45 PM
This is true because this account got stolen (You can tell because of the random namechanges)

I exactly did this and they gave my account back, and to prevent from getting taken from again, I changed my name the third time so they won't find me anymore, and I've been safe ever since.

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