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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Game Pass Issue?

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Kijanix is not online. Kijanix
Joined: 01 Apr 2011
Total Posts: 286
31 May 2014 04:15 PM
So today my game pass sold 16 times through in-game purchases. The problem is, I didn't get any Robux or Tickets from the purchases. I thought it was weird, so I went to my transactions and checked my sales, and found that all of the purchases had been successful, yet I didn't get any Robux or Tickets from them. What's going on here?
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Kijanix is not online. Kijanix
Joined: 01 Apr 2011
Total Posts: 286
31 May 2014 05:09 PM
Bump
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iJacobness is not online. iJacobness
Joined: 20 Jan 2014
Total Posts: 4944
31 May 2014 05:12 PM
The money might have to go through, when were the game passes bought, it should say in the transaction log.
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LordCalyspo is not online. LordCalyspo
Joined: 01 Aug 2011
Total Posts: 89
31 May 2014 05:12 PM
When a in-game purchase is made,Roblox holds the currency for a while usually 12-24 hours to make sure that the transaction made out-of-game is transfered immdieatly this is how Roblox tells is the currency is hacked modded,ETC.
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Kijanix is not online. Kijanix
Joined: 01 Apr 2011
Total Posts: 286
31 May 2014 05:56 PM
Alright, I'll check back in 24 hours from now then. lol
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Jacob5j is not online. Jacob5j
Joined: 01 Oct 2011
Total Posts: 184
31 May 2014 06:16 PM
happened to me but not through in-game purchases.

i didnt get and money even though i was selling the gamepass for 10 robux
i shoulld have gotten 1 robux per purchace
it has been a week now and still no money
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Kijanix is not online. Kijanix
Joined: 01 Apr 2011
Total Posts: 286
01 Jun 2014 10:10 AM
It's getting close to 24 hours and I haven't gotten the robux/tix yet. :/
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DataStore is not online. DataStore
Joined: 07 Feb 2012
Total Posts: 8540
01 Jun 2014 11:24 AM
@Kj,
Money made from gamepasses, developer products and place access, is held in escrow for up to three days. To see your pending money go to your money summary tab (clicking on your money, next to Logout, followed by Summary).
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Kijanix is not online. Kijanix
Joined: 01 Apr 2011
Total Posts: 286
01 Jun 2014 01:32 PM
Thanks! :D
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Iriesoja is not online. Iriesoja
Joined: 28 Jan 2011
Total Posts: 993
01 Jun 2014 01:43 PM
jnnanokaon, it takes 3-4 days for a gamepass to transact.
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Iriesoja is not online. Iriesoja
Joined: 28 Jan 2011
Total Posts: 993
01 Jun 2014 01:43 PM
the noob wearing gold is trying to steal my spotlight, not today.
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Jacob5j is not online. Jacob5j
Joined: 01 Oct 2011
Total Posts: 184
16 Jun 2014 10:27 PM
it been weeks for me and i still havent gotten money.
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Jacob5j is not online. Jacob5j
Joined: 01 Oct 2011
Total Posts: 184
16 Jun 2014 10:28 PM
checked my summary and it said i got it i must have not noticed
-.-
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iMowee is not online. iMowee
Joined: 11 Jun 2012
Total Posts: 603
16 Jun 2014 10:42 PM
this happened to me, too.
But it came a while later.
or it might not come at all.
sorry if it doesn't :/

place siggy here
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Frupper is not online. Frupper
Joined: 08 May 2010
Total Posts: 5
01 Jul 2015 09:35 AM
Someone bought my game pass and I didn't get the Robux back, I waited two days, and still no Robux.

Second of all market fee is 90%; 90!!! Why is that so huh? So rude and dumb as heck!

Give me my Robux Roblox.
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KingiTroll is not online. KingiTroll
Joined: 26 May 2013
Total Posts: 6
29 Aug 2015 05:18 AM
i was sending my alt 4000 tix
i bought the gamepass i made for the alt
i bought it and POOF no tix!
i hadnt received it in a while...
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ShadowBoyAhmed is not online. ShadowBoyAhmed
Joined: 16 Sep 2015
Total Posts: 2
03 Feb 2016 12:17 PM
it happened to me too but after 1 hour only i got my tix
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saintsrowruler is not online. saintsrowruler
Joined: 09 Dec 2012
Total Posts: 6
30 Apr 2016 02:21 PM
its been months for me and i havent got it
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Nekomqtq is not online. Nekomqtq
Joined: 16 Apr 2016
Total Posts: 25
31 May 2016 06:21 PM
You need to contact ROBLOX about that
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nickybloxmaster is not online. nickybloxmaster
Joined: 02 Dec 2010
Total Posts: 354
01 Jun 2016 05:07 PM
Thanks I was having the same issue... go to Trade tab click summary and see the pending sales see if thats the ammount of robux you have this is making sure you didnt steel these or stuff like that
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cooldanne125 is online. cooldanne125
Joined: 31 Oct 2010
Total Posts: 30
29 Jun 2016 03:29 PM
I've waietd years lol for getting my Robux!
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robluck is not online. robluck
Joined: 13 Feb 2011
Total Posts: 1
27 Jul 2016 02:37 PM
So today I got my sales all done. one sale WOO HOO GET IN! so anyhow... We have it in transaction, but NOTHING halp!
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Guest182321 is online. Guest182321
Joined: 11 Oct 2013
Total Posts: 40
04 Aug 2016 12:44 PM
someone got a 1600 robux gamepass from meh game it hasn't came in yet so I shall wait :P
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JorgetheDemon123 is not online. JorgetheDemon123
Joined: 20 May 2016
Total Posts: 10
17 Aug 2016 01:05 PM
I told someone to buy a gamepass that i made they did so I thought where is the robux then when a few days past it was there:D
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JorgetheDemon123 is not online. JorgetheDemon123
Joined: 20 May 2016
Total Posts: 10
17 Aug 2016 01:07 PM
People just have to wait a few days to get the robux.
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