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Re: Could a Moderator explain this?

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Vorphex is not online. Vorphex
Joined: 01 May 2014
Total Posts: 40
04 May 2014 03:11 PM
So, basically, I lost my account a couple years ago, yet I just got it back a while ago.

It had BC that was ending in 2 hours and so on.

Through info@roblox.com the stealer got it back though, just because he bought the BC.

Is ROBLOX really going on the side of the BC buyer instead of the original owner?

Because that's exactly what happened to me.

I'd love an explanation.

info@roblox.com didn't help at all, they just kept saying I'll need the CC etc. to get the account back.
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yummyummyinmytummy is not online. yummyummyinmytummy
Joined: 10 Jul 2010
Total Posts: 4108
04 May 2014 03:11 PM
dunno

• Siggys are overrated. I don't need one •
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Ysko is not online. Ysko
Joined: 29 Jun 2013
Total Posts: 7837
04 May 2014 03:12 PM
If the account didn't have a verified email to it then nobody can help you.
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Vorphex is not online. Vorphex
Joined: 01 May 2014
Total Posts: 40
04 May 2014 03:13 PM
It did have an verified email, though it's changed to the BC buyers now, as he complained to ROBLOX about 'HIS' account getting stolen.
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Xenadrine is not online. Xenadrine
Joined: 25 Jun 2011
Total Posts: 6130
04 May 2014 03:14 PM
What Ysko said. What proof is there besides your claim?
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warycapdecutie is not online. warycapdecutie
Joined: 13 Aug 2010
Total Posts: 14373
04 May 2014 03:14 PM
It's sad how corrupt the system is
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Xenadrine is not online. Xenadrine
Joined: 25 Jun 2011
Total Posts: 6130
04 May 2014 03:14 PM
Lol, if you had a verified email that was changed to another, you can revert the change on the original verified email.
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Ysko is not online. Ysko
Joined: 29 Jun 2013
Total Posts: 7837
04 May 2014 03:15 PM
That couldn't have happened because then ROBLOX would assume that the account wasn't verified before you verified it (which he would say you have stolen it from him by doing that). If the account isn't verified, they can't do anything about it because of problems like this.
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Value is not online. Value
Joined: 19 Feb 2009
Total Posts: 7581
04 May 2014 03:15 PM
I personally think ROBLOX should quit being dumb and address the issue with emails. The point of having an email is for security purposes, but they did more work into making it switchable.

There should be an email required at the start of an account, and it should generally exist forever in the background of THAT account, though that's too much work for ROBLOX to CARE about.

Sorry.
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Xenadrine is not online. Xenadrine
Joined: 25 Jun 2011
Total Posts: 6130
04 May 2014 03:15 PM
@wary, how is it corrupt if there is no proof of ownership
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reciptiverobloxman is not online. reciptiverobloxman
Joined: 22 Mar 2010
Total Posts: 11432
04 May 2014 03:16 PM
If someone bought your BC then they have full control over your account now. This is why you don't let people buy you BC.
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warycapdecutie is not online. warycapdecutie
Joined: 13 Aug 2010
Total Posts: 14373
04 May 2014 03:17 PM
There is proof and I bet op can provide it.
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ReaperRequiem is not online. ReaperRequiem
Joined: 06 Jan 2013
Total Posts: 1893
04 May 2014 03:17 PM
You have no proof of the account being yours.
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Vorphex is not online. Vorphex
Joined: 01 May 2014
Total Posts: 40
04 May 2014 03:17 PM
The account was verified to my email, I did revert my email but they reverted it permanently to his, as he 'claimed' the account to himself through buying BC.

He has the CC which with the BC was bought, I don't. I did have my account verified but I got the email at 2009, and used it this year (Because I did not know it was stolen until this year).
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Vorphex is not online. Vorphex
Joined: 01 May 2014
Total Posts: 40
04 May 2014 03:18 PM
Recipt, I never gave the account to anyone, it was PG'ed at 2009 by someone, and he started using it I suppose.

What kind of an idea is it to steal an account, then use it and buy BC etc when I could've taken it? I did take it, but sadly he got it back because of the BC.
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Xenadrine is not online. Xenadrine
Joined: 25 Jun 2011
Total Posts: 6130
04 May 2014 03:18 PM
@Value

"I personally think ROBLOX should quit being dumb and address the issue with emails. The point of having an email is for security purposes, but they did more work into making it switchable.

There should be an email required at the start of an account, and it should generally exist forever in the background of THAT account, though that's too much work for ROBLOX to CARE about.

Sorry."

"making it switchable."
Sometimes people change emails, like me. I have 3 email for several purposes.

"There should be an email required at the start of an account, and it should generally exist forever in the background of THAT account"

Not every user has an email. Though ROBLOX recommends email account verification

"though that's too much work for ROBLOX to CARE about."
They make hats JUST for VERIFICATION.
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Vorphex is not online. Vorphex
Joined: 01 May 2014
Total Posts: 40
04 May 2014 03:20 PM
Value, thank you for understanding. I completely agree on your idea.
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Xenadrine is not online. Xenadrine
Joined: 25 Jun 2011
Total Posts: 6130
04 May 2014 03:21 PM
@OP
"The account was verified to my email, I did revert my email but they reverted it permanently to his, as he 'claimed' the account to himself through buying BC.

He has the CC which with the BC was bought, I don't. I did have my account verified but I got the email at 2009, and used it this year (Because I did not know it was stolen until this year)."

What is CC exactly?

"I got the email at 2009, and used it this year"
It was stolen in 2009? Why didn't you do anything by then?
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Vorphex is not online. Vorphex
Joined: 01 May 2014
Total Posts: 40
04 May 2014 03:21 PM
Oh and the 2009 email was under the name 'Redi' as it's the very first name of my account.
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Value is not online. Value
Joined: 19 Feb 2009
Total Posts: 7581
04 May 2014 03:21 PM
@Xen

Don't announce your emails, all of which have a different purpose. That honestly did not hold argument to what you said.

Verification is not to be compatible with someone treating emails like they are social networks. They work with one, there HAS to be that barrier somewhere.
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Vorphex is not online. Vorphex
Joined: 01 May 2014
Total Posts: 40
04 May 2014 03:22 PM
CC = Credit Card

I didn't do anything at 2009 because I was having good time on my newer account (MinigameDude) and got to newer and newer accounts.

Though Redi is not my oldest account, my very first account would be 430BBB.
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gordonrox24 is not online. gordonrox24
Joined: 05 Jan 2008
Total Posts: 39141
04 May 2014 03:22 PM
I'm not sure there is much we can do in this case. If you lost your account years ago, it makes sense to me that you would have tried to get it back a year ago, not just last week. If you were able to successfully get it back a year ago, there wouldn't be an issue.

As far as I'm aware, when the verified email on an account is changed, an email is sent to your verified email which gives you the power to revert that change and re-gain your account.

If none of those actions were taken in the time since, and somebody else has evidence to show they are the owner of the account, we can't just override that and hand it over.
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McSwifty is not online. McSwifty
Joined: 04 Aug 2012
Total Posts: 1309
04 May 2014 03:22 PM
If info@roblox.com didn't help then i'd contact customer service.


~This calls for some Oreos and Milk~
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Vorphex is not online. Vorphex
Joined: 01 May 2014
Total Posts: 40
04 May 2014 03:23 PM
Does the 2009 email (I have couple of them, some from 2013, I have no idea why) count as 'evidence' ?
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Value is not online. Value
Joined: 19 Feb 2009
Total Posts: 7581
04 May 2014 03:25 PM
@Vor

I don't even think gordon has the answer to that. Maybe only the back-end guys know for sure.
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