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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Laptop problems...

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sportgirl768 is not online. sportgirl768
Joined: 02 Aug 2010
Total Posts: 4682
27 Apr 2014 06:57 PM
So I just got this brand new toshiba AMD A6 with windows 8 on it about 5 days ago. It seemed to be working fine but then I tryed to download paint.net which is the first thing i ever tryed to download, I quit halfway through the download anyways. I dont know if this has anything to do with the problem... Anyways so when i went to roblox games i started to loose connection a lot of the time, and my friend has a toshiba too we where on the same network and mine would loose connection first.. SO all the sudden I went to her house and switched networks for the first time.. When i got home i switched back to my network yet it kept saying "could not connect" yet its working on other computers. The wierdest part was that my mouse pad stopped working, only for short amounts of time. I turned off the computer and the mouse pad worked and then i opened desk top and it wouldnt budge, i popped in a wireless mouse and it works fine. But still every time i try i can only use my touch pad/ mouse on my computer for about 5 mins before it stops working. Are toshibas bad? Should I just return it? What should I do and has anyone had this happen? Also are acers better?
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8bitpony is not online. 8bitpony
Joined: 09 Mar 2013
Total Posts: 6
23 Jul 2014 09:51 PM
some how ihad an acer it worked BETTER than toshiba sometimes you dont loose connection. or mouse pad never breaks. if you have the warrenty to return it.
you should do it.
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Sinblade is not online. Sinblade
Joined: 14 Aug 2010
Total Posts: 2782
23 Jul 2014 09:54 PM
Personally, I am not a good tech-guy but I would return it and buy a Windows 7 OS. I find those a lot more easier to work with files, and downloading things. I'm not sure if you can do Factory Restart on your computer, but if you can I would try to Factory Restart it then see if it works.
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Zetiux is not online. Zetiux
Joined: 07 Nov 2012
Total Posts: 7111
23 Jul 2014 11:49 PM
To fix your mouse hit FN + F5
To reset your factory settings hit 0 on bootup then login
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