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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Unable to Enter into Any Game, please help!

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score900800 is not online. score900800
Joined: 14 Nov 2010
Total Posts: 1237
24 Apr 2014 05:42 PM
I can't get into any game, it just happened somehow. When I click on "Play", the thing opens up and said "Roblox is Updating", as usual. Normally it'd open it by now, but it took longer than usual. It couldn't have taken that long. I've been waiting for an hour and yet it haven't opened. Well, I guess it's from too many updates Roblox made so far. All I know is some other players have this same issue. Also, I have Windows 8. I have no idea what to do to fix this issue. Any help that fixes the issue, thanks for it! If not, thank you for at least trying to help me!
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DirectorRedg is not online. DirectorRedg
Joined: 21 May 2012
Total Posts: 12
24 Apr 2014 06:38 PM
I have a Windows 8 too and it won't work too except mine says it is Updating and it shows it's updating on a Pop up but it doesn't work. Im going to try to UnInstall then install again.
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RobuxLife is not online. RobuxLife
Joined: 19 Sep 2012
Total Posts: 13336
24 Apr 2014 06:47 PM
Just 1. Click the 'Start menu'
2. Type in the search bar 'cmd'
3. Right click on cmd and select 'Run as administrator'
4. In the command prompt, type in 'hdwwiz.exe'
5. A window 'Welcome to the Add Hardware Wizard' will open, click 'Next'
6. Select 'Install the hardware that I manually select from a list (Advanced)
7. Scroll down and select 'Network adapters' and click 'Next'
8. Under 'Manufacturer' select 'Microsoft'
9. Under 'Network Adapter' scroll down and select 'Microsoft Loopback Adapter'
10. Click 'Next' and again click 'Next'
11. Try running the ROBLOX player or RobloxPlayerLauncher.exe from the 'Start menu'
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72Tom72 is not online. 72Tom72
Joined: 15 Dec 2010
Total Posts: 3919
24 Apr 2014 06:51 PM
Dude, RbxLife, you don't know what you're talking about and clearly you don't know what a loopback adapter is. Please stop pasting this literal nonsense into every thread.
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RobuxLife is not online. RobuxLife
Joined: 19 Sep 2012
Total Posts: 13336
25 Apr 2014 02:47 PM
@72Tom it works, it worked for everyone. Well, you don't know what YOUR talking about.
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72Tom72 is not online. 72Tom72
Joined: 15 Dec 2010
Total Posts: 3919
25 Apr 2014 04:53 PM
No, you don't.
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ClausHofer is not online. ClausHofer
Joined: 25 Mar 2009
Total Posts: 385
25 Apr 2014 04:56 PM
First of all, "You're"

Second, it is nonsense, and it does not work for everyone, so please go away.
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72Tom72 is not online. 72Tom72
Joined: 15 Dec 2010
Total Posts: 3919
25 Apr 2014 04:59 PM
Thank you, Claus.
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ClausHofer is not online. ClausHofer
Joined: 25 Mar 2009
Total Posts: 385
25 Apr 2014 05:03 PM
Anytime, my fellow sophisticate.
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score900800 is not online. score900800
Joined: 14 Nov 2010
Total Posts: 1237
25 Apr 2014 05:16 PM
@RobuxLife
I'm sorry, but it doesn't work at all. 72Tom72 is correct, it doesn't work for everyone. Maybe it did for you, but not for me. Are those instructions for Windows 8 or Windows 8 users?

I still need help. Isn't there any way to fix it?
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RobloxFireDept is not online. RobloxFireDept
Joined: 16 Feb 2012
Total Posts: 15
25 Apr 2014 05:33 PM
Please Fix this Error: (ID=17)
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RobuxLife is not online. RobuxLife
Joined: 19 Sep 2012
Total Posts: 13336
25 Apr 2014 05:42 PM
Hmm. Lets do it another way. :)
Go to search type %appdata%, then click "roaming", when done it says appdata up top click the arrow then click local delete roblox folders, then click appdata again then press locallow then delete RBLX logs. Then remove all shortcuts of roblox, and install. I hope this works! :)
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ryan1542 is not online. ryan1542
Joined: 08 Jul 2010
Total Posts: 423
25 Apr 2014 06:41 PM
Ooh, I did what above says and it...



doesn't work. Pity. :(
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72Tom72 is not online. 72Tom72
Joined: 15 Dec 2010
Total Posts: 3919
25 Apr 2014 09:22 PM
Uninstall Roblox studio and player from programs and features then redownload.
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Rain112 is not online. Rain112
Joined: 08 Apr 2011
Total Posts: 90
25 Apr 2014 11:00 PM
I'm having the same problem. I've uninstalled Roblox and reinstalled (Twice), cleared my cookies, waited ages, and tried logging into studio. None of it has worked as of yet.
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72Tom72 is not online. 72Tom72
Joined: 15 Dec 2010
Total Posts: 3919
25 Apr 2014 11:31 PM
Then just wait until the next update.
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Massacre1199 is not online. Massacre1199
Joined: 20 Jul 2013
Total Posts: 3
26 Apr 2014 05:17 PM
All the stuff you guys are saying is true. I also have windows 8.... I also can't play any game it says THe server is ready joinnig game and it never comes up...... Roblox really messed up this time. RObuxLife I've cleared cookies, system, restored,did the %appdata%, i got mad, and I uninstalled and reinstalled it just won't work goodbye roblox until the next update........... Nothing gonna work unless we PROTEST but no hope :(
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72Tom72 is not online. 72Tom72
Joined: 15 Dec 2010
Total Posts: 3919
26 Apr 2014 10:46 PM
Just wait. It won't kill you. If it does you need to take some time off of the website.
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superkid9585 is not online. superkid9585
Joined: 04 Dec 2013
Total Posts: 26
26 Apr 2014 10:46 PM
w
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score900800 is not online. score900800
Joined: 14 Nov 2010
Total Posts: 1237
27 Apr 2014 08:45 AM
Has the staff found about this issue? If so, are they fixing it? I just had this issue for a couple of days now, almost a week.
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Neonhackerz4 is not online. Neonhackerz4
Joined: 16 Mar 2013
Total Posts: 1576
27 Apr 2014 09:00 AM
Oh, this thing again? I had this thing before. Except I was on a Mac. Just reinstall.





I baked a pie.
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rauluss1 is not online. rauluss1
Joined: 22 Dec 2010
Total Posts: 599
27 Apr 2014 09:12 AM
Roblox wont fix it. They don't care at all.
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score900800 is not online. score900800
Joined: 14 Nov 2010
Total Posts: 1237
09 May 2014 04:45 PM
No one here is not helping me at all. I mean, it seems like there's no way to fix the issue myself. And all I know is, Roblox is fixing it. I heard it somewhere else but I don't know for sure. Some other players doesn't have this issue but why don't they have the issue when everyone else could have the same problem? Is it the problem only on one certain computer? I don't know if there's a solution to it without Roblox actually fixing it.
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ryan1542 is not online. ryan1542
Joined: 08 Jul 2010
Total Posts: 423
09 May 2014 06:33 PM
we're probably never gonig to be able to play roblox again.

:(
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geary97 is not online. geary97
Joined: 05 Apr 2011
Total Posts: 90
10 May 2014 11:06 AM
Let's do a process of elimination here.(This is just in my case,probably different for others.)

It's not the computer,i've been moving between two connections,one will let me on games while the other won't.This could mean it's the connection.

We know it doesn't apply to all players,so I doubt it's an update.

That's really all the info. known about the problem so far.

If any other info is known about this,please bring it here and we may be able to figure it out.

(ROBLOX will fix the update,if they don't they'll lose a lot of players.)
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