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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Ping is too high, how can i lower it?

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lightnessdragon3157 is not online. lightnessdragon3157
Joined: 11 Apr 2011
Total Posts: 61
19 Apr 2014 03:19 PM
(if you don't know what ping is, get out of this post)
I've tried many methods like using ping reducers or stopping downloads,closing programs that use a lot of the network and a few more but they don't seem to help me reduce the ping but around 3 of them didn't do a lot of effect (BTW my ping is over 2,000)so is there any solution to this? oh and also i sometimes lag a bit
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Rareroblox1234 is not online. Rareroblox1234
Joined: 02 Jul 2011
Total Posts: 131
19 Apr 2014 03:24 PM
Hi lightnessdragon3157, welcome to the forums.

Try these steps:

1. Get a fast enough computer, laptop, etc. Do this because your device can't make the internet (and your game) run faster than it.

2. Turn off your antivirus programs. It's risky, but you need to because most antivirus programs scan data first before showing it to you, thus making things slower.

3. Reduce bandwidth. Do this by closing streaming videos and stopping/pausing downloads.

4. Make sure your playing location is close to a server. For example, if your playing location is in Australia and your server location is in America, expect high ping rating.

If you have any questions/concerns please feel free to PM me.

Thanks,
ROBLOX Forum Helper.
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lightnessdragon3157 is not online. lightnessdragon3157
Joined: 11 Apr 2011
Total Posts: 61
19 Apr 2014 03:26 PM
BTW I have a high speed internet router running for about 3 years and my computer is a low end PC
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Luvix is not online. Luvix
Joined: 18 Apr 2014
Total Posts: 48
19 Apr 2014 03:27 PM
3. Reduce bandwidth. Do this by closing streaming videos and stopping/pausing downloads.

You mean reduce bandwith usage. Reducing bandwith is the OPPOSITE of what you want to do.
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Luvix is not online. Luvix
Joined: 18 Apr 2014
Total Posts: 48
19 Apr 2014 03:28 PM
If you're using Wi-Fi, switch over to a direct Ethernet connection. Your laptop's hardware may not be able to take use of a high speed Wi-Fi connection.
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ShadyPython97 is not online. ShadyPython97
Joined: 06 Jan 2013
Total Posts: 92
19 Apr 2014 03:35 PM
Problems.

1. You probably have too many virus

2. You probably have a old fashion router
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lightnessdragon3157 is not online. lightnessdragon3157
Joined: 11 Apr 2011
Total Posts: 61
19 Apr 2014 03:42 PM
I've tried some of the methods you told me like number 2 and 3 but they don't cause much effect on the ping. But i haven't tried to buy a new internet yet and I'm starting to think my router is out dated

P.S. I feel like a hacker hacked into my network to get free internet and use it all up because i have a wep security type and wep security types are easy to get into i heard.
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lightnessdragon3157 is not online. lightnessdragon3157
Joined: 11 Apr 2011
Total Posts: 61
19 Apr 2014 03:43 PM
i meant new computer not internet
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Luvix is not online. Luvix
Joined: 18 Apr 2014
Total Posts: 48
19 Apr 2014 03:43 PM
@Light

They aren't EASY to get into, however it isn't challenging to get into them either. Call up your ISP, ask for a different type of security, and a new router.
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opplo is not online. opplo
Joined: 09 Dec 2008
Total Posts: 5320
19 Apr 2014 03:49 PM
A Ping of 2,000!?!?! That's insane!!
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lightnessdragon3157 is not online. lightnessdragon3157
Joined: 11 Apr 2011
Total Posts: 61
19 Apr 2014 03:49 PM
well i heard my internet provider (called at&t) had a new router that has security features so i might get it or ill have to stuck with the router i have, for a while.

But i do think that my dad should switch the internet provider to google fiber because i heard its a 100 times faster then average internet providers
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iNicklas is not online. iNicklas
Joined: 26 Oct 2010
Total Posts: 4031
19 Apr 2014 03:52 PM
turn quality of the game down.
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lightnessdragon3157 is not online. lightnessdragon3157
Joined: 11 Apr 2011
Total Posts: 61
19 Apr 2014 03:53 PM
did that and it didn't work
btw i lowered it down to 1 and turned all settings like shadows off
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iNicklas is not online. iNicklas
Joined: 26 Oct 2010
Total Posts: 4031
19 Apr 2014 03:56 PM
Btw, how can you see the ping. I always check my internet speed, by loading google. if it loads on 1-2 sec its good enough. If this happened inside of Egg Hunt 2014?, well it lags for me there too. Probably because of all the minion corpses.
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iNicklas is not online. iNicklas
Joined: 26 Oct 2010
Total Posts: 4031
19 Apr 2014 03:56 PM
:3
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stengy is not online. stengy
Joined: 25 Mar 2014
Total Posts: 288
19 Apr 2014 03:57 PM
wow ping of 2000, mine is way under 200

throw your router out the window
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iNicklas is not online. iNicklas
Joined: 26 Oct 2010
Total Posts: 4031
19 Apr 2014 03:58 PM
Mine is 60-160
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stengy is not online. stengy
Joined: 25 Mar 2014
Total Posts: 288
19 Apr 2014 03:59 PM
@Nicklas join a roblox game then press shift + f5 there's a blog post bout' it

it will show your ping,fps, and other stats really helpful your welcome
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lightnessdragon3157 is not online. lightnessdragon3157
Joined: 11 Apr 2011
Total Posts: 61
19 Apr 2014 04:01 PM
i was playing a game called murder and it shows how high my ping was and believe it or not it was true because i saw people just standing down stairs and then froze and then ended up teleporting right next to me and then pause again
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stengy is not online. stengy
Joined: 25 Mar 2014
Total Posts: 288
19 Apr 2014 04:02 PM
@Nicklas i just went through the trouble for finding the blog post for you :/

here ya go:

http://blog.roblox.com/2013/09/synchronizing-physics-and-rendering-at-a-smooth-60-fps/

check your fps using this method here
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iNicklas is not online. iNicklas
Joined: 26 Oct 2010
Total Posts: 4031
19 Apr 2014 04:06 PM
oh thx mate :D.
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stengy is not online. stengy
Joined: 25 Mar 2014
Total Posts: 288
19 Apr 2014 04:10 PM
no prob :p
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lightnessdragon3157 is not online. lightnessdragon3157
Joined: 11 Apr 2011
Total Posts: 61
19 Apr 2014 04:18 PM
im starting to think i should buy a airport extreme or express because it can reach speeds up to 1,300 mbps but i heard that it can cause the ping to sky rocket then lower and once again sky rocket,its kinda like a pattern
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Luvix is not online. Luvix
Joined: 18 Apr 2014
Total Posts: 48
19 Apr 2014 04:20 PM
The thing is, it's CAPABLE of reaching 1300 Mbps. I am telling you right now, that almost nobody has that fast of an internet speed. Even with Google Fibre, that averages out at 800 Mb/s. And even if you did have that speed, it wouldn't always be at 1300 Mb/s. I'm guessing that you have around 120 Mb/s
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stengy is not online. stengy
Joined: 25 Mar 2014
Total Posts: 288
19 Apr 2014 04:22 PM
@light connect your router via ethernet cable if u already are then

get a new router or internet provider

or just throw it out the window
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