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Re: @slingshotjunkie

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jetpackboy is not online. jetpackboy
Joined: 28 Feb 2010
Total Posts: 8914
18 Apr 2014 09:11 AM
People are really annoyed about the Egg Hunt.
Especially people who have bought the gear merchandise.. I spent over 1500 ROBUX on those items!

I live in the UK, and whenever I go on ROBLOX, the hunt is closed! Even if you open it today, I'll have only a few days before it closes at the end of Easter!

That's really upsetting, especially since I bought the ROBUX to use on the items.

Since the gear only works in the egg hunt, I'll be sueing ROBLOX if I do not get sufficient time to use my gear in-game.
As per UK consumer law, items purchased must be fit for purpose.
Your gear isn't, so I will be wanting a refund on the ROBUX I bought.
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rhyperior897 is not online. rhyperior897
Joined: 11 Mar 2012
Total Posts: 7847
18 Apr 2014 09:12 AM
I doubt that law applies to an online game
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BIadez is not online. BIadez
Joined: 03 Mar 2010
Total Posts: 2494
18 Apr 2014 09:12 AM
your sueing roblox over a gear that cost you like 1$ irl....
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jetpackboy is not online. jetpackboy
Joined: 28 Feb 2010
Total Posts: 8914
18 Apr 2014 09:12 AM
The law applies to real life money, which I used to buy the ROBUX.
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krk916 is not online. krk916
Joined: 08 Sep 2012
Total Posts: 3422
18 Apr 2014 09:13 AM
They wont care :(
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ObliviousWoIf is not online. ObliviousWoIf
Joined: 01 Jul 2010
Total Posts: 2669
18 Apr 2014 09:13 AM
Good luck with that.
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jetpackboy is not online. jetpackboy
Joined: 28 Feb 2010
Total Posts: 8914
18 Apr 2014 09:13 AM
No, I spent 50 dollars to get the ROBUX for this. I want a refund for the 1500 ROBUX I spent on the egg hunt.
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jetpackboy is not online. jetpackboy
Joined: 28 Feb 2010
Total Posts: 8914
18 Apr 2014 09:14 AM
They *have* to care, they cannot ignore a lawsuit made against them.
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BIadez is not online. BIadez
Joined: 03 Mar 2010
Total Posts: 2494
18 Apr 2014 09:14 AM
You realise it's opening again..
>.>
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krk916 is not online. krk916
Joined: 08 Sep 2012
Total Posts: 3422
18 Apr 2014 09:15 AM
@OP instead of whining on a fourm how bout you email them.
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SlingshotJunkie is not online. SlingshotJunkie
Forum Moderator
Joined: 14 Feb 2013
Total Posts: 12054
18 Apr 2014 09:16 AM
We are annoyed about it too. Part of the problem with all of our events is we can test it all we want but our small team doesn't put as much stress on the system as the thousands of eager egg hunters. So we often do a lot of testing and sometimes things STILL break. Its frustrating for everyone involved.

As for the UK consumer law, that only applies to (as I understand it) purchase made with real money, and not in game money that is spent. Sure you might be able to make a case that you bought ROBUX with IRL money but you had plenty of options to spend them on any of which might have broken for one reason or another. This aside, the devs are working on the egg hunt and it *will* and you will have time to play it.
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SeeDeeC5 is not online. SeeDeeC5
Joined: 08 Aug 2013
Total Posts: 5125
18 Apr 2014 09:17 AM
It might not go out on Easter also, I have a problem with this too, I support this, I found 3 eggs with the gear I bought for 600 robux (6 real life dollars) and when I went out of the game I did not get the eggs, this year's Egg Hunt blows.
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GoldShadowHero is not online. GoldShadowHero
Joined: 04 Apr 2012
Total Posts: 4979
18 Apr 2014 09:17 AM
Does this even apply to an online game..
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DullVoid is not online. DullVoid
Joined: 23 Aug 2013
Total Posts: 7715
18 Apr 2014 09:19 AM
Lol never ask roblox for a refund If you don't want to get permed
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MAMMOTHDXFAN123 is not online. MAMMOTHDXFAN123
Joined: 05 Dec 2009
Total Posts: 5534
18 Apr 2014 09:19 AM
When did any of the mods say you only had a few days left? You have well past easter to get all the eggs.
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jetpackboy is not online. jetpackboy
Joined: 28 Feb 2010
Total Posts: 8914
18 Apr 2014 09:26 AM
@sling

Thanks for your response.
Indeed, the case I could make is that I spent the real money on ROBUX with which I bought the gear.

As I comprehend, I am still purchasing the gear with real money, just going through another insigificant token currency (ROBUX).
As such, ROBLOX holds a moral and legal obligation to uphold the provision of the functioning goods.
While it is made clear that the gear will only function in the egg hunt, we only agreed because we were told there WOULD be an egg hunt.
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MAMMOTHDXFAN123 is not online. MAMMOTHDXFAN123
Joined: 05 Dec 2009
Total Posts: 5534
18 Apr 2014 09:27 AM
are you dumb, of course there will be an egg hunt. probably not now, but later on

its called patience, btw
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Evetor is not online. Evetor
Joined: 04 Mar 2013
Total Posts: 4217
18 Apr 2014 09:31 AM
there's no way you could win that case.

you'd spend all your money on a lawyer and you'd be broke and the judge would pity you
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GoGoRambo is not online. GoGoRambo
Joined: 02 Nov 2010
Total Posts: 2495
18 Apr 2014 09:35 AM
can you just say WHEN its gonna open again

i haven't even played it
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SlingshotJunkie is not online. SlingshotJunkie
Forum Moderator
Joined: 14 Feb 2013
Total Posts: 12054
18 Apr 2014 09:36 AM
I'm not even saying that it won't happen--it definitely will and you will be able to use the gear you purchased in due time. However, I wanted to make it clear that you purchased ROBUX knowing that you had options on what to spend them on. You chose to purchase an item that you knew was going to be attached to an event--so logically it follows that if that event breaks, so would your purchased items. Its not as if everything will always work on ROBLOX but the quality of our items shouldn't be in question. Your issue in reality is with the egg hunt which you didn't spend any money on.

Still, just be patient. You will be able to use your items. If you can, you can try to receive a refund by emailing info@roblox.com (though I really doubt that you would receive one).
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