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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: HELP! My roblox does not open!

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marek7583 is not online. marek7583
Joined: 24 Nov 2012
Total Posts: 31
12 Apr 2014 12:21 PM
So I go to a game i want to play and I click the play button and it says roblox is updating then it says all this weird crap and then it says the server is ready joining the game, but then it starts to say the weird stuff again. and my roblox doesn't want to open, and i cannot play on studio because it keeps crashing
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fun4678 is not online. fun4678
Joined: 18 Aug 2010
Total Posts: 1377
12 Apr 2014 12:25 PM
I have the solution MUWAHAHAHA but seriously I do have the solution.

If you get a message like "Your graphics card is too old to play ROBLOX" or "ROBLOX has crashed sorry!" you most probably need to update your graphics drivers. You need to update or install your graphics drivers when you do a clean install of windows or your computer is a bit outdated. Most of you probably have Windows 7 so I'll post instructions for that OS. First you need to find out what graphics card you have Nvidia, AMD and, Intel. Go to start right click on computer and click properties. Then click your Windows experience index. It has a score in white letters with a blue box. Click the words "Windows experience index." Then under your giant score click "View and print detailed system information." Scroll down and you will find the tab "graphics" It will tell you your model. Mine is a Nvidia Geforce GTX 650 so I will go to Nvidia's site. Find the drivers section and put my model card in. Then download the drivers. If you have Intel or AMD do the same process.

If the problem consists...
Okay first what we want to do is to COMPLETELY uninstall ROBLOX. To do this going to start>control panel>uninstall a program. That's for Windows 7 and Vista. If you have windows XP go to start>control panel>programs and features. Find ROBLOX player and ROBLOX studio and uninstall them both. Then go to www.roblox.com/install and reinstall ROBLOX. Please post back with results


If you have anymore problems don't hesitate to PM me or post here.
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luke86906 is not online. luke86906
Joined: 23 Sep 2012
Total Posts: 135
12 Apr 2014 12:34 PM
I have Windows 8 and i have the same problem.
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Superme555 is not online. Superme555
Joined: 23 Mar 2011
Total Posts: 19007
12 Apr 2014 01:08 PM
My graphics model is the ATI Radeon HD 5450.
So what website does that lead to...
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DracoAura is not online. DracoAura
Joined: 17 Feb 2011
Total Posts: 2320
12 Apr 2014 01:51 PM
Im running on windows 8 and have this problem as well. I have a fairly new (couple months old) graphics card and have tried uninstalling/reinstalling roblox. Help please?
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MasterMining is not online. MasterMining
Joined: 14 Dec 2012
Total Posts: 2
12 Apr 2014 01:58 PM
Yeah man i can't play its totally crashed moderators please help to the problem i have windows 8
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fun4678 is not online. fun4678
Joined: 18 Aug 2010
Total Posts: 1377
13 Apr 2014 07:12 AM
@Superme555 go to AMD's website. Search AMD graphics drivers on google.
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