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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Can't play ROBLOX? Here's the solution!

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fun4678 is not online. fun4678
Joined: 18 Aug 2010
Total Posts: 1377
12 Apr 2014 07:48 AM
I have the solution MUWAHAHAHA but seriously I do have the solution.

If you get a message like "Your graphics card is too old to play ROBLOX" or "ROBLOX has crashed sorry!" you most probably need to update your graphics drivers. You need to update or install your graphics drivers when you do a clean install of windows or your computer is a bit outdated. Most of you probably have Windows 7 so I'll post instructions for that OS. First you need to find out what graphics card you have Nvidia, AMD and, Intel. Go to start right click on computer and click properties. Then click your Windows experience index. It has a score in white letters with a blue box. Click the words "Windows experience index." Then under your giant score click "View and print detailed system information." Scroll down and you will find the tab "graphics" It will tell you your model. Mine is a Nvidia Geforce GTX 650 so I will go to Nvidia's site. Find the drivers section and put my model card in. Then download the drivers. If you have Intel or AMD do the same process.

If the problem consists...
Okay first what we want to do is to COMPLETELY uninstall ROBLOX. To do this going to start>control panel>uninstall a program. That's for Windows 7 and Vista. If you have windows XP go to start>control panel>programs and features. Find ROBLOX player and ROBLOX studio and uninstall them both. Then go to www.roblox.com/install and reinstall ROBLOX. Please post back with results


If you have anymore problems don't hesitate to PM me or post here.
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rob306 is not online. rob306
Joined: 23 Nov 2011
Total Posts: 4390
12 Apr 2014 08:44 AM
wow u think I need to get a new graphics card?
I just got my computer
and u think people don't know how to uninstall...
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fun4678 is not online. fun4678
Joined: 18 Aug 2010
Total Posts: 1377
12 Apr 2014 09:39 AM
Stop saying "wow" I never said you needed a new graphics card... I created a guide to help people. Some are more illiterate then others. So please go back to your cave and don't post here again.
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