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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX Player - Failure to Start

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MrX4353 is not online. MrX4353
Joined: 16 Jun 2009
Total Posts: 85
24 Mar 2014 01:21 PM
Problem: Cannot join Games, cannot Build properly, cannot Edit properly.
Problem Occured: Approx. 2 years ago
----------------------------------------
System OS:
PC, Windows 8 - (Confirmed to Work, ran fine for Approx. 1 year)
----------------------------------------
In Detail:
Whenever I try to play games I get a "Unable to Join Game. Try again later" error.
Whenever I enter Build mode, all I get is an empty map (No baseplate, no character) - even when I already have stuff in it. Also cannot insert Models from ROBLOX (.RBXM files on computer can be inserted).
Edit also glitches same way as Build mode.
--------------------------------------
When trying to play from ROBLOX Studio:
Unable to Join Game. Try again later.
--------------------------------------
When trying to play from ROBLOX Player:

"An Error occurred while starting ROBLOX Player.

Details: CreateProcess
C:\Users\(Me)\AppData\Local\Roblox\Versions\version-a70065f9195a4a76\
RobloxPlayer.exe failed: The system cannot find the file specified."

--------------------------------------
Yes; I have uninstalled and reinstalled ROBLOX. Doesn't work.
Yes; I have tried running ROBLOX in Compatibility mode. Doesn't work.
Yes; I have tested ROBLOX on another brand-new never used computer. Doesn't work.
No: I find it highly unlikely that is an internet problem and have taken no action to modify the internet service and/or firewalls.
---------------------------------------

For those who are more technically minded or have encountered this problem before, any advice or suggestions?
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foreverpower is not online. foreverpower
Joined: 05 Feb 2011
Total Posts: 5578
24 Mar 2014 01:43 PM
This sounds like a problem that a lot of people had a long time ago. Try logging out and playing a game as a guest.
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snaipah11 is not online. snaipah11
Joined: 17 Jun 2012
Total Posts: 19
24 Mar 2014 02:38 PM
March 21, 2014. I first experienced this problem. I launch my games off google Chrome. I have Un-Installed ROBLOX having already deleted robloxlogs, and the roblox folder. However When I try to install it again, it simply says: Roblox has stopped working.
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mister1nothing is not online. mister1nothing
Joined: 27 Dec 2007
Total Posts: 579
24 Mar 2014 02:57 PM
C:\Users\(You)\AppData\Local\Roblox\Versions\version-a70065f9195a4a76\

What are the contents of this folder? What happens when you type this into an Explorer window?
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MrX4353 is not online. MrX4353
Joined: 16 Jun 2009
Total Posts: 85
25 Mar 2014 03:53 PM
Contents in an Explorer (Firefox) window:

-----------------------------
Name:
File:AppSettings.xml 1 KB 3/25/2014 1:59:24 AM
File:Log.dll 64 KB 1/1/2013 12:00:00 AM
Microsoft.VC90.CRT 3/25/2014 1:59:22 AM
Microsoft.VC90.MFC 3/25/2014 1:59:23 AM
Microsoft.VC90.OPENMP 3/25/2014 1:59:23 AM
File:NPRobloxProxy.dll 368 KB 1/1/2013 12:00:00 AM
File:OgreMain.dll 7252 KB 1/1/2013 12:00:00 AM
PlatformContent 3/25/2014 1:58:42 AM
File:Plugin_CgProgramManager.dll 130 KB 1/1/2013 12:00:00 AM
File:Plugin_ParticleFX.dll 102 KB 1/1/2013 12:00:00 AM
File:ReflectionMetadata.xml 167 KB 1/1/2013 12:00:00 AM
File:RenderSystem_Direct3D9.dll 1394 KB 1/1/2013 12:00:00 AM
File:RenderSystem_GL.dll 743 KB 1/1/2013 12:00:00 AM
File:RobloxPlayerBeta.exe 13646 KB 1/1/2013 12:00:00 AM
File:RobloxPlayerLauncher.exe 619 KB 3/25/2014 1:58:40 AM
File:RobloxProxy.dll 122 KB 1/1/2013 12:00:00 AM
File:VMProtectSDK32.dll 63 KB 1/1/2013 12:00:00 AM
File:boost.dll 151 KB 1/1/2013 12:00:00 AM
File:cg.dll 4820 KB 1/1/2013 12:00:00 AM
content 3/25/2014 1:58:42 AM
File:fmodex.dll 937 KB 1/1/2013 12:00:00 AM
File:msvcp110.dll 523 KB 11/6/2012 1:20:52 AM
File:msvcr110.dll 855 KB 11/6/2012 1:20:52 AM
shaders 3/25/2014 1:59:13 AM
File:tbb.dll 213 KB 1/1/2013 12:00:00 AM
File:tbb_debug.dll


-------------------------


That's the index.
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TheEpicEpic12 is not online. TheEpicEpic12
Joined: 15 May 2012
Total Posts: 19
25 Mar 2014 04:27 PM
Same thing has happened to me. (My caps key isn't working) I press play game and it never loads. It just says "roblox is updating, please wait" and also when i click the icon on the computer menu, the webpage for roblox never shows up. i really love roblox and im afraid i may never play again. anyone help?
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CDAR1999 is not online. CDAR1999
Joined: 13 May 2009
Total Posts: 13
25 Mar 2014 05:18 PM
Same over here, when I join, the game simply freezes. Please roblox fix this, PLEASE. I've tried with many servers and have uninstalled and restarted the computer, but it simply, WONT WORK
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mister1nothing is not online. mister1nothing
Joined: 27 Dec 2007
Total Posts: 579
25 Mar 2014 09:00 PM
Sorry for being slow to reply - I'm dealing with things outside of ROBLOX.

Right-click RobloxPlayerBeta and run it as Admin. What should happen is it contacts roblox asking for a server (which it won't because you didn't start it from the browser), it gets told it's out of date and it starts downloading a fresh copy.
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columna is not online. columna
Joined: 21 Dec 2008
Total Posts: 1
25 Mar 2014 10:28 PM
Thats an odd problem Im having the same thing
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MrX4353 is not online. MrX4353
Joined: 16 Jun 2009
Total Posts: 85
26 Mar 2014 12:52 PM
One small problem with that. When I right-click, run as Admin (same message regardless if I run as Admin or not) I get this message:


---------------------
Options:
-? [ --help ] produce help message
-g [ --globalBasicSettingsPath ] arg path to GlobalBasicSettings_(n).xml
-v [ --version ] print version string
--id arg id of the place to join
-c [ --content ] arg path to the content directory
-a [ --authenticationURL ] arg authentication url from server
-t [ --authenticationTicket ] arg game session ticket from server
-j [ --joinScriptURL ] arg url of launch script from server
-w [ --waitEvent ] arg window is invisible until this named event is signaled

--API arg output API file
-d [ --dmp ] upload crash dmp
--play specifies the launching of a game
--app specifies the launching of an app


----------------------------------------


And typing the letters doesn't do anything. Just that annoying beep sound when you've got a window that won't close and requires that you finish it first.
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mister1nothing is not online. mister1nothing
Joined: 27 Dec 2007
Total Posts: 579
26 Mar 2014 03:24 PM
Those are launch options, like "C:\executable.exe -silent".

The "-d" option is encouraging; try creating a shortcut, and editing the directory to include "-d -id 142823291 --play" at the end.

What should happen is roblox will open, start loading the place as a guest, then crash and upload a dump file to roblox.
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MrX4353 is not online. MrX4353
Joined: 16 Jun 2009
Total Posts: 85
27 Mar 2014 08:16 PM
Putting "-d -id 142823291 --play" at the end of the directory gives me a "Unrecognized option '-id'".
Changing it to -d --id 142823291 --play" doesn't do a thing, and putting -d --id arg 142823291 --play" gives a "the argument ('arg') for option '--id' is invalid" [possibly a place ID in question does not exist?]
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TheEpicEpic12 is not online. TheEpicEpic12
Joined: 15 May 2012
Total Posts: 19
28 Mar 2014 12:41 PM
@CDAR My roblox is fixed. Just get a parent or someone to update, or restore the computer to what it was like before it got screwed up. kk?
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rockyroadirock is not online. rockyroadirock
Joined: 01 Mar 2009
Total Posts: 1083
28 Mar 2014 12:50 PM
My brother is having that problem too. He's on a Windows 8.
The roblox player doesn't work and you can't play any game -same msg- via google chrome.
It must be an update that messed it up.

(I can play perfectly fine on my Windows 7 AND Windows Vista.
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LiftFan is not online. LiftFan
Joined: 21 Nov 2012
Total Posts: 230
28 Mar 2014 12:53 PM
Try updating to Windows 8.1
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MrX4353 is not online. MrX4353
Joined: 16 Jun 2009
Total Posts: 85
11 Apr 2014 12:47 AM
Well, my hard disk crashed randomly for some reason (not due to installing Win 8.1) and I had to get a new one. Now - for the time being at least - ROBLOX Player runs games through Internet Explorer.

Thanks for all the tips/help/support, guys.
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LEOMESSI2500 is not online. LEOMESSI2500
Joined: 16 Jun 2012
Total Posts: 111
11 Apr 2014 12:54 AM
Not work for me D:
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Skillzrex is not online. Skillzrex
Joined: 03 Jul 2013
Total Posts: 4
20 Apr 2014 02:44 PM
My log.dll fiel for roblox got deleted now I can't get the orginal back! What do I do!
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Skillzrex is not online. Skillzrex
Joined: 03 Jul 2013
Total Posts: 4
20 Apr 2014 02:44 PM
My log.dll file for roblox got deleted now I can't get the orginal back! What do I do!
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minecraftmediun is not online. minecraftmediun
Joined: 05 Aug 2012
Total Posts: 2
06 May 2015 03:03 PM
dude i think is a problem with some corrupted or exclued program or something ( or can be tbb.dll problem)
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combatman3000 is not online. combatman3000
Joined: 19 Nov 2010
Total Posts: 182
06 May 2015 03:08 PM
I reccomend you try the following two actions;
-Re-Log your account on roblox. (to make sure you are logged in properly).
and
-Re-install roblox, to ensure there are no bugs in your game.

Hope this helps, Kyle.
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loggey2 is not online. loggey2
Joined: 02 Feb 2013
Total Posts: 4
11 Jun 2015 12:02 AM
Happened to me, 6/10/2015. Windows 8. Tried running in administrator. Did not work. Uninstalled several times, too.
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MinorILikeBirthday is not online. MinorILikeBirthday
Joined: 13 May 2011
Total Posts: 3
11 Jun 2015 12:07 AM
Just happened to me now says that I don't have the tbb.dll installed
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lmAnon is not online. lmAnon
Joined: 02 Sep 2011
Total Posts: 17
11 Jun 2015 12:09 AM
Roblox is in maintenance you should wait a moment.
If that doesn't work then it might be that you need to re-install roblox.
1. Use windows explorer
2. Search for %appdata%
3. Click Roaming
4. Click AppData above the documents
5. Click Local
6. If you clicked that click the Roblox document now
7. Click Versions
8. Delete all the documents
9. Re-install roblox
10. If that didn't work then you just need to wait, like i've been writing earlier.
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lmAnon is not online. lmAnon
Joined: 02 Sep 2011
Total Posts: 17
11 Jun 2015 12:12 AM
This might be a new error though so yeah.
Who knows what helps now :3
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