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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: So when my friend tries to play a game

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bauabaalt is not online. bauabaalt
Joined: 17 Oct 2012
Total Posts: 10420
03 Apr 2014 08:38 AM
it gives an error
he tried to:
1. re-download ROBLOX
2. playing on roblox studio

He also tried many suggestions, but they won't work..

any suggestions on how to fix this, please?

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Skanea is not online. Skanea
Joined: 08 Jul 2012
Total Posts: 23000
03 Apr 2014 11:02 AM
whats the error mate

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blockity7 is not online. blockity7
Joined: 01 Aug 2009
Total Posts: 401
03 Apr 2014 01:02 PM
What's the error? We can't know the problem if we don't know the error.
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Ultraelite is online. Ultraelite
Joined: 07 Dec 2009
Total Posts: 12194
03 Apr 2014 01:29 PM
Same, it doesn't say anything else but 'unexpected error' constantly.
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bauabaalt is not online. bauabaalt
Joined: 17 Oct 2012
Total Posts: 10420
04 Apr 2014 09:24 AM
@skanea
unexpected error

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cainsuper3 is not online. cainsuper3
Joined: 14 Jul 2009
Total Posts: 2107
04 Apr 2014 09:51 AM
"Unexepected error, Roblox needs to quit sorry"?
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C0MBATLEADER is not online. C0MBATLEADER
Joined: 30 Mar 2014
Total Posts: 1047
04 Apr 2014 10:09 AM
Maybe restart his computer.

Four.
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blockity7 is not online. blockity7
Joined: 01 Aug 2009
Total Posts: 401
04 Apr 2014 10:54 AM
What's the computer model/name?
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Ultraelite is online. Ultraelite
Joined: 07 Dec 2009
Total Posts: 12194
05 Apr 2014 01:41 PM
Well, mine's a recent late-2013 generation [and I mean, late, as in December.] gaming computer, although the unexpected errors continue to happen.
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stardash is not online. stardash
Joined: 29 Sep 2008
Total Posts: 2022
05 Apr 2014 02:56 PM
His anti-malware program might be blocking it's access to the internet
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bauabaalt is not online. bauabaalt
Joined: 17 Oct 2012
Total Posts: 10420
07 Apr 2014 10:59 AM
thanks for the answers
but none of them worked :(

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bauabaalt is not online. bauabaalt
Joined: 17 Oct 2012
Total Posts: 10420
07 Apr 2014 12:46 PM
bump
guys please help

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RedMutt is not online. RedMutt
Joined: 01 Nov 2009
Total Posts: 842
07 Apr 2014 12:48 PM
Hi there, try following the steps provided in this thread: http://www.roblox.com/Forum/ShowPost.aspx?PostID=130104755

Please get back to us on how you got on with them.
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GannibalTrixi is not online. GannibalTrixi
Joined: 07 Aug 2012
Total Posts: 855
07 Apr 2014 12:50 PM
Here is the screenshot of this error http://www.roblox.com/The-error-item?id=152609905
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bauabaalt is not online. bauabaalt
Joined: 17 Oct 2012
Total Posts: 10420
07 Apr 2014 12:54 PM
^That's my friend that has the error

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bauabaalt is not online. bauabaalt
Joined: 17 Oct 2012
Total Posts: 10420
07 Apr 2014 12:57 PM
bump

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RedMutt is not online. RedMutt
Joined: 01 Nov 2009
Total Posts: 842
07 Apr 2014 01:00 PM
Did you follow the steps providing in the thread I posted here?
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bauabaalt is not online. bauabaalt
Joined: 17 Oct 2012
Total Posts: 10420
07 Apr 2014 01:10 PM
@red
he will try to

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GannibalTrixi is not online. GannibalTrixi
Joined: 07 Aug 2012
Total Posts: 855
07 Apr 2014 02:27 PM
Following the steps gave me nothing.
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RedMutt is not online. RedMutt
Joined: 01 Nov 2009
Total Posts: 842
07 Apr 2014 02:46 PM
You did everything?
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GannibalTrixi is not online. GannibalTrixi
Joined: 07 Aug 2012
Total Posts: 855
08 Apr 2014 06:08 AM
Yes,I did everything.
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Volaix is not online. Volaix
Joined: 04 Mar 2010
Total Posts: 46
08 Apr 2014 07:19 AM
May you please state what's happening and what's he doing? Maybe that'll give us a hint to fix it.
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bauabaalt is not online. bauabaalt
Joined: 17 Oct 2012
Total Posts: 10420
09 Apr 2014 12:19 PM
bump

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blockity7 is not online. blockity7
Joined: 01 Aug 2009
Total Posts: 401
10 Apr 2014 11:56 AM
If the problem is with Studio, re-install studio. Sometimes old windows systems don't work well with ROBLOX. When I used to play ROBLOX on xp, there were always errors like this. I use a Windows 7 now, and it practically never has errors. I'm not telling you to get his computer upgraded. Though it is a good idea that he uses
ROBLOX on a better or newer system that is more compatible with ROBLOX.
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bauabaalt is not online. bauabaalt
Joined: 17 Oct 2012
Total Posts: 10420
11 Apr 2014 12:34 AM
Thanks, bump.

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