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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Can't play SFOTH4

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ddode1 is not online. ddode1
Joined: 19 Nov 2007
Total Posts: 184
05 Apr 2014 07:09 AM
for some reason whenever i try to play sword fight on the heights iv my game freezes and a really loud thunder noise plays. this doesn't happen with any other place and i've reinstalled roblox tons of times and rebooted my computer tons of times.
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ddode1 is not online. ddode1
Joined: 19 Nov 2007
Total Posts: 184
05 Apr 2014 07:15 AM
i used to play sfoth4 all the time but this started happening randomly. even playing as a guest doesn't fix it.
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ExplodeLikeAVolcano is not online. ExplodeLikeAVolcano
Joined: 02 Nov 2013
Total Posts: 12146
05 Apr 2014 07:15 AM
LOL! The Thunder goes to SFOTHIV, if you haven't been there in a while...
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ddode1 is not online. ddode1
Joined: 19 Nov 2007
Total Posts: 184
05 Apr 2014 07:17 AM
i have been there in a while. in fact, i played it for almost every day leading up to about 3 or 4 weeks ago when this started happening.
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ExplodeLikeAVolcano is not online. ExplodeLikeAVolcano
Joined: 02 Nov 2013
Total Posts: 12146
05 Apr 2014 07:20 AM
Try this:

HttpSendRequest failed: HRESULT 0x80072efd

This is an issue non-administrator accounts may be having when trying to connect to ROBLOX if they have Norton\Symantec or Bullguard.

The error may say: An error occured while starting ROBLOX. HttpSendRequest failed: HRESULT 0x80072efd

First be sure your computer system date and time are correct. If you need help with that please search Builderman's Help for change date.

Instructions for Norton/Symantec

1. Login as the administrator
2. Run LiveUpdate
3. Under the Norton Protection Center, in the bottom left corner, under Quick Tasks, click Run LiveUpdate
4. Under the Norton Internet Security tab, go to Settings ->Internet Security and Firewall Options -> LiveUpdate -> #General Settings, make sure Automatic LiveUpdate is set to on. And under Personal Firewall and Intrusion Prevention, make sure Monitor for updates is selected, and Automatically update my protection is selected for both.
5. Schedule LiveUpdate run on a regular basis:

Go to Control Panel -> Classic View -> Symantec LiveUpdate -> Automatic LiveUpdate and change the frequency to every 4 hours.

Instructions for McAfee

1.Open up McAfee Total Protection
2.Click on Firewall
3.Click on Settings
4.Click on Program Permissions
5.Scroll Down to 'ROBLOX'
6.Click on it
7.Click Edit
8Then make it either 'Full' or 'Outgoing'
9.Theres another one called 'ROBLOX Game' do the same thing as you did with
'ROBLOX'

Instructions for Bullguard security software

1. Open Bullguard internet security by clicking the small icon at the bottom right of your screen. On the tabs on the left, select "Firewall".
2. When Firewall is open, at the top of the window, select "Profiles" and 3 options will come up: High Security, Low security, or Custom Security.
3. Double click "Custom Security" and locate ROBLOX, "Play ROBLOX", "ROBLOX Studio" and any related ROBLOX files. Make sure they are all set to "Allow". When you have finished, click "Ok" and then click "Activate".

Keywords: Norton, Symantec, Bullguard, McAfee, HttpSendRequest failed, HRESULT 0x80072efd

If that doesn't work, reinstall/uninstall ROBLOX Player, and restart your Laptop/Desktop/Mac/iOS, etc. I hope this information helps! -Explode
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ddode1 is not online. ddode1
Joined: 19 Nov 2007
Total Posts: 184
05 Apr 2014 07:22 AM
i'm on an administrator account, i have no antivirus installed and windows firewall is off, and i've already tried reinstalling roblox and rebooting my pc, as i said in my op post.
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ExplodeLikeAVolcano is not online. ExplodeLikeAVolcano
Joined: 02 Nov 2013
Total Posts: 12146
05 Apr 2014 07:22 AM
If none of this works, I'm so sorry! It must be your computer. I thought of the most brilliant conceptually information I could give you.
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ExplodeLikeAVolcano is not online. ExplodeLikeAVolcano
Joined: 02 Nov 2013
Total Posts: 12146
05 Apr 2014 07:23 AM
Something must be running simultaneously.
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ddode1 is not online. ddode1
Joined: 19 Nov 2007
Total Posts: 184
05 Apr 2014 07:28 AM
no. there are no other roblox processes running. also, i'm on a windows 7 with a pentium dual core processer and amd radeon 6800, i've tried firefox, chrome, and ie with all yielding the same result, and just to clarify there is no error message. the game just freezes.
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ExplodeLikeAVolcano is not online. ExplodeLikeAVolcano
Joined: 02 Nov 2013
Total Posts: 12146
05 Apr 2014 07:29 AM
Have you tried ROBLOX Studio? Using that to play ROBLOX games.
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ddode1 is not online. ddode1
Joined: 19 Nov 2007
Total Posts: 184
05 Apr 2014 07:43 AM
when i try roblox studio it gives me the "HttpSendRequest failed" thing.
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ExplodeLikeAVolcano is not online. ExplodeLikeAVolcano
Joined: 02 Nov 2013
Total Posts: 12146
05 Apr 2014 07:43 AM
Also: Have you tried: Internet Explorer, Google Chrome, Safari, Firefox, Mozilla Compatible Agent, Safari (in-app), Android Browser, Opera, IE With Chrome Frame, RockMelt, SeaMonkey, Flock, Prism, Deepnet Explorer, Avant, Maxthon, Camino, Shiira, OmniWeb, iCab, Stainless, Fluid, Linux, Galeon, Epiphany, Swiftfox, Swiftweasel, and could be more.
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ExplodeLikeAVolcano is not online. ExplodeLikeAVolcano
Joined: 02 Nov 2013
Total Posts: 12146
05 Apr 2014 07:44 AM
HttpSendRequest failed: HRESULT 0x80072efd

This is an issue non-administrator accounts may be having when trying to connect to ROBLOX if they have Norton\Symantec or Bullguard.

The error may say: An error occured while starting ROBLOX. HttpSendRequest failed: HRESULT 0x80072efd

First be sure your computer system date and time are correct. If you need help with that please search Builderman's Help for change date.

Instructions for Norton/Symantec

1. Login as the administrator
2. Run LiveUpdate
3. Under the Norton Protection Center, in the bottom left corner, under Quick Tasks, click Run LiveUpdate
4. Under the Norton Internet Security tab, go to Settings ->Internet Security and Firewall Options -> LiveUpdate -> #General Settings, make sure Automatic LiveUpdate is set to on. And under Personal Firewall and Intrusion Prevention, make sure Monitor for updates is selected, and Automatically update my protection is selected for both.
5. Schedule LiveUpdate run on a regular basis:

Go to Control Panel -> Classic View -> Symantec LiveUpdate -> Automatic LiveUpdate and change the frequency to every 4 hours.

Instructions for McAfee

1.Open up McAfee Total Protection
2.Click on Firewall
3.Click on Settings
4.Click on Program Permissions
5.Scroll Down to 'ROBLOX'
6.Click on it
7.Click Edit
8Then make it either 'Full' or 'Outgoing'
9.Theres another one called 'ROBLOX Game' do the same thing as you did with
'ROBLOX'

Instructions for Bullguard security software

1. Open Bullguard internet security by clicking the small icon at the bottom right of your screen. On the tabs on the left, select "Firewall".
2. When Firewall is open, at the top of the window, select "Profiles" and 3 options will come up: High Security, Low security, or Custom Security.
3. Double click "Custom Security" and locate ROBLOX, "Play ROBLOX", "ROBLOX Studio" and any related ROBLOX files. Make sure they are all set to "Allow". When you have finished, click "Ok" and then click "Activate".

Keywords: Norton, Symantec, Bullguard, McAfee, HttpSendRequest failed, HRESULT 0x80072efd
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ExplodeLikeAVolcano is not online. ExplodeLikeAVolcano
Joined: 02 Nov 2013
Total Posts: 12146
05 Apr 2014 07:45 AM
I'm trying my hardest, I'm doing the best I can. Soon I gotta run. I got to get back to work in 5 minutes.
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ddode1 is not online. ddode1
Joined: 19 Nov 2007
Total Posts: 184
05 Apr 2014 07:57 AM
i already told you i don't have antivirus or a firewall.
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ExplodeLikeAVolcano is not online. ExplodeLikeAVolcano
Joined: 02 Nov 2013
Total Posts: 12146
10 Apr 2014 06:17 AM
Hi,

Again, if you don't download a Antivirus/Firewall, then the "HttpSendRequest" will stay like that permanently. I suggest you download Norton or one of the above. They work very well with me. They don't block ROBLOX, so don't worry!
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