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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: SOLUTION: Can't play ROBLOX? You came to the right place!

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LordHammy is not online. LordHammy
Joined: 27 Jan 2011
Total Posts: 3647
28 Mar 2014 05:28 AM
So first of all, if you cannot play ROBLOX from the launcher; follow these steps:

Windows XP, 7 and 8.

-Open 'My Computer' and search 'ROBLOX' delete every ROBLOX File.
-Next, open the 'Start Menu' and type in 'Run' or select it from the side column of the menu.
-Once it opens up, type in; %appdata%
-Once a folder opens, type in the search/command bar; ROBLOX.
-Again, delete all ROBLOX Files.

Then, re-install ROBLOX and it should work. If not;

Go to Control Panel >> Add or Remove Hardware; again search ROBLOX, it should say ROBLOX Installer.
-Double click, and a pop up should appear, then click Run and then INSTALL.
Then, try playing a game.

That should fix it.

FOR MAC OS AND OSX,

I suggest you update to OSX Mavericks first,
- Click Finder, Applications > then Search ROBLOX. Delete it.
Next, open Safari, and click the stopwatch/ clock icon next to the search bar, it represents 'Downloads'.
Open that, and there should be some file(s) named Roblox.dmg.
Double click that file, and it should start downloading ROBLOX.
Once downloaded, hit play and see if it worked!

Thank you guys, if you need any help just post here or Private Message me.

-LH.
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LordHammy is not online. LordHammy
Joined: 27 Jan 2011
Total Posts: 3647
29 Mar 2014 01:46 AM
Bump.
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fremly1 is not online. fremly1
Joined: 15 Feb 2010
Total Posts: 206
29 Mar 2014 04:22 AM
Good for other causes but still doesn't sort out my User Code = 0x1 problem.
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BagelBoy445 is not online. BagelBoy445
Joined: 23 Feb 2011
Total Posts: 3826
29 Mar 2014 06:40 AM
FOR the 0x1 error you have to change ur MAC address :P
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Tycoonist23 is not online. Tycoonist23
Joined: 18 Jun 2012
Total Posts: 273
29 Mar 2014 10:17 AM
My Windows had none of the stuff you said x.x
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LordHammy is not online. LordHammy
Joined: 27 Jan 2011
Total Posts: 3647
30 Mar 2014 01:23 AM
burmp
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sammysam123465 is not online. sammysam123465
Joined: 23 Feb 2013
Total Posts: 58
30 Mar 2014 06:05 AM
THANKS LORD HAMMY! finnaly someone who is helpful! moderators aint helping...
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Tycoonist23 is not online. Tycoonist23
Joined: 18 Jun 2012
Total Posts: 273
30 Mar 2014 06:45 AM
Make a video!
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LordHammy is not online. LordHammy
Joined: 27 Jan 2011
Total Posts: 3647
30 Mar 2014 07:34 AM
@tycoon: alright, i'll try.
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kylesjob is not online. kylesjob
Joined: 03 Jul 2009
Total Posts: 873
30 Mar 2014 12:18 PM
What do you mean a pop up then run then install?
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tac61 is not online. tac61
Joined: 23 Mar 2011
Total Posts: 336
30 Mar 2014 04:32 PM
http://prntscr.com/35lp2e
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TheSupremePatriot is not online. TheSupremePatriot
Joined: 14 Apr 2012
Total Posts: 5453
30 Mar 2014 05:13 PM
On internet explorer

F12> Then change the IE 9 to whatever works best with your computer

God's not dead!
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COOKI3RADI3R is not online. COOKI3RADI3R
Joined: 07 Oct 2011
Total Posts: 1575
30 Mar 2014 05:24 PM
Did the steps for Mac, ROBLOX still won't work….
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DragonRush14G is not online. DragonRush14G
Joined: 21 Jun 2012
Total Posts: 4691
30 Mar 2014 05:38 PM
command bar???
huh
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eduardo8126 is not online. eduardo8126
Joined: 07 Jul 2009
Total Posts: 126
30 Mar 2014 09:35 PM
I am not sure if will work, but i will post the answer here.
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SlayMaxManager is not online. SlayMaxManager
Joined: 04 Mar 2017
Total Posts: 5
03 Jul 2017 07:56 AM
i want to play a game it doesn't work
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SlayMaxManager is not online. SlayMaxManager
Joined: 04 Mar 2017
Total Posts: 5
03 Jul 2017 07:57 AM
#### ################ #### roblox
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