generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
We use cookies to offer you a better experience. By using Roblox.com, you are agreeing to our Privacy and Cookie Policy.
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

Re: "Roblox has stopped working

Previous Thread :: Next Thread 
DeathS0ul is not online. DeathS0ul
Joined: 20 Feb 2013
Total Posts: 1748
20 Mar 2014 04:51 AM
When i want to play a game, it says "Getting the latest Roblox"
After a couple of seconds this shows up .

Roblox has stopped working

Windows can check online for a solution to the problem.
-> Check online for a solution and close the program
->Close the program"

Here is the program details.
Problem signature:
Problem Event Name: APPCRASH
Application Name: RBX-CC9DD2FA.tmp
Application Version: 1.6.0.459
Application Timestamp: 5329d65f
Fault Module Name: RBX-CC9DD2FA.tmp
Fault Module Version: 1.6.0.459
Fault Module Timestamp: 5329d65f
Exception Code: c0000005
Exception Offset: 00007e9b
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Report Abuse
DeathS0ul is not online. DeathS0ul
Joined: 20 Feb 2013
Total Posts: 1748
20 Mar 2014 04:53 AM
This is also showing up when i am trying to uninstall/delete Roblox Player..
Report Abuse
DeathS0ul is not online. DeathS0ul
Joined: 20 Feb 2013
Total Posts: 1748
20 Mar 2014 04:55 AM
Is there even a moderator/specialists who cares about the players like me?
Report Abuse
savxc1 is not online. savxc1
Joined: 08 Sep 2011
Total Posts: 24
20 Mar 2014 05:10 AM
Cant get on playing roblox due to new update is stupid figuring how pm me or comment above to tell me how to fix. I cant fix it either stupid new update.
Report Abuse
twostars is not online. twostars
Joined: 11 Apr 2011
Total Posts: 28
20 Mar 2014 05:31 AM
Are you using wireless?

I just tracked this down to faulty code that only cares about ethernet adapters, and not wireless (and then not bothering to check if it found any).

So if you've got only a wireless adapter enabled, it'll crash.

It's possible this isn't the only problem people are experiencing, but it was, at least, mine.

Until they fix this bug, you need to workaround it.

If you can plug an ethernet/network cable in , you probably have an ethernet adapter installed, but it's probably disabled (since it's not used).
In which case, depending on your operating system (Windows 7, here):
> Start
> Control Panel
> Network and Internet
> View network status and tasks
> Change adapter settings

If you have a greyed out icon there, right-click on it and press "Enable".

If you don't, there's a bunch of ways you can add in an adapter there for it to use (for the time being, anyway).

Off the top of my head, you could install "LogMeIn Hamachi". Note that you DO NOT need an account, and you don't really need to do anything with it. Just install it, and it'll install an adapter which Roblox will see and workaround the crash.

Or you could just wait until they fix it. ;)

Here's hoping we encountered the same problem. Good luck!
Report Abuse
twostars is not online. twostars
Joined: 11 Apr 2011
Total Posts: 28
20 Mar 2014 05:49 AM
Wish I could edit this, but I just realised Hamachi won't workaround it (it installs a slightly different adapter, which is also ignored). Don't bother installing it. Please disregard it.

What *will* though is the Microsoft Loopback Adapter.

From this post:
http://social.technet.microsoft.com/Forums/windows/en-US/259c7ef2-3770-4212-8fca-c58936979851/how-to-install-microsoft-loopback-adapter

--- quote ---
I found the, or a, solution:
The key step I was missing was how to find the Hardware Wizard:
Click the Start menu.
Search for “cmd".
Right-click on “cmd” and select “Run as Administrator”
Enter “hdwwiz.exe”
From that point on it's the same approach as under Vista, i.e.:
In the "Welcome to the Add Hardware Wizard", click Next.
Select "Install the hardware that I manually select from a list (Advanced)" and click Next.
Scroll down and select "Network adapters" and click Next.
Select under Manufacturer "Microsoft" and then under Network Adapter "Microsoft Loopback Adapter" and click Next.
I've tested this and it's working for me (connecting the host to a VPC using the loopback adapter).
Proposed as answer by Frop Saturday, January 24, 2009 1:56 PM
--- quote ---
Report Abuse
DeathS0ul is not online. DeathS0ul
Joined: 20 Feb 2013
Total Posts: 1748
20 Mar 2014 06:00 AM
I have 2 grayed/disabled icons that are
Bluetooth network connection, Local area connection.

And 1 enabled that is wireless network connection.
Report Abuse
twostars is not online. twostars
Joined: 11 Apr 2011
Total Posts: 28
20 Mar 2014 06:02 AM
Right-click & enable "Local area connection" :)
Report Abuse
DeathS0ul is not online. DeathS0ul
Joined: 20 Feb 2013
Total Posts: 1748
20 Mar 2014 06:09 AM
It says:
Network cable unplugged :(
Realtek Blablablabla
Report Abuse
DeathS0ul is not online. DeathS0ul
Joined: 20 Feb 2013
Total Posts: 1748
20 Mar 2014 06:10 AM
Thanks it worked.
Stop with hamachi crap.
just use it for terraria.
Report Abuse
twostars is not online. twostars
Joined: 11 Apr 2011
Total Posts: 28
20 Mar 2014 06:11 AM
That's fine -- it doesn't need to be connected, just start up Roblox. :-)
Report Abuse
DeathS0ul is not online. DeathS0ul
Joined: 20 Feb 2013
Total Posts: 1748
20 Mar 2014 06:11 AM
grammar here is now uncool because od'ers use it too much.
Report Abuse
masterCameron101 is not online. masterCameron101
Joined: 28 Mar 2010
Total Posts: 1377
20 Mar 2014 07:32 AM
I use proper grammar and I don't online date, using improper grammar just makes you look like a 6 year old.
Report Abuse
DeathS0ul is not online. DeathS0ul
Joined: 20 Feb 2013
Total Posts: 1748
20 Mar 2014 08:52 AM
91% Of O'ders use it.
Report Abuse
AirborneM4 is not online. AirborneM4
Joined: 18 Feb 2010
Total Posts: 1195
20 Mar 2014 09:46 AM
@Twostars

I had this same problem, i followed your instructions and installed the loopback adapter and now it's working.

Thanks a bunch!

-Air
Report Abuse
largecircuit is not online. largecircuit
Joined: 12 Jan 2013
Total Posts: 83
20 Mar 2014 10:01 AM
same thing here axcept my add/install program wouldnt uninstall it so i had to go to its base file and delete all those files now when i try to install it doesnt pop up saying install i have windows 8 64 bit
Report Abuse
twostars is not online. twostars
Joined: 11 Apr 2011
Total Posts: 28
20 Mar 2014 10:09 AM
Yeah, I noticed the installer/uninstaller crashing as well.

Have you tried what my above post suggests?
Report Abuse
largecircuit is not online. largecircuit
Joined: 12 Jan 2013
Total Posts: 83
20 Mar 2014 10:23 AM
i just want my roblox to work gosh!!!
Report Abuse
alan0987654321 is not online. alan0987654321
Joined: 28 Mar 2013
Total Posts: 121
20 Mar 2014 10:28 AM
Re-Install it?
If it doesn't work send a PM to a Adminstarior (If I spelled it correct) or Send a
E-Mail to info@roblox.com
Report Abuse
penny2199 is not online. penny2199
Joined: 07 Jul 2012
Total Posts: 1373
20 Mar 2014 10:33 AM
Dont even think about installing it -__- i did that and i just got stuck in a huge freaking mess. I just wanna play. Why does roblox always update unnecesarily.
Report Abuse
alan0987654321 is not online. alan0987654321
Joined: 28 Mar 2013
Total Posts: 121
20 Mar 2014 10:34 AM
Maybe to make Roblox better? Huh?
Report Abuse
twostars is not online. twostars
Joined: 11 Apr 2011
Total Posts: 28
20 Mar 2014 10:34 AM
@alan0987654321: Unfortunately, the installer won't run either.
Until they fix their code (to *not* ignore wireless adapters on Windows Vista or newer systems), the issue needs to be worked around.

Installing the Microsoft loopback adapter (if you haven't already got an ethernet adapter sitting there disabled [usually named something like "Location connection #"]) as I described above should do the trick.
Report Abuse
alan0987654321 is not online. alan0987654321
Joined: 28 Mar 2013
Total Posts: 121
20 Mar 2014 10:35 AM
I use Wireless but I have my Wireless adapter inside because nearly me whole connection is weak..
Report Abuse
twostars is not online. twostars
Joined: 11 Apr 2011
Total Posts: 28
20 Mar 2014 10:37 AM
@penny2199: What did you install?

If you're referring to Roblox, try the suggestion in my 2nd post.

If you're referring to Hamachi, as I said in the post immediately afterwards, this actually won't work (was the first thing that popped into my head, I apologise -- should have double checked that before posting).

If you're referring the Microsoft loopback adapter, what exactly did you do? It won't conflict with anything, and the instructions *should* be fairly straightforward, but if you need any clarification please ask! :)
Report Abuse
alan0987654321 is not online. alan0987654321
Joined: 28 Mar 2013
Total Posts: 121
20 Mar 2014 10:38 AM
@Above Agree.
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image